The following How to Guides explain how to use functions of the Velocity website, claim missing Points and take advantage of selected Velocity benefits.
How to claim missing Velocity points
How to Claim Missing Points for flights
How to Claim Missing Points for eligible non-airline partner transactions
How to guides - flights
How to add a Velocity membership number to a current booking
How to determine the fare class when booking an international Virgin Australia flight
How to guides - Your Velocity account
How to transfer Velocity Points to a family member
How to opt in to Velocity Global Wallet®
How to guides - earning Velocity points
How to use a BP temporary card
How to guides - moving points to your Velocity account
How to transfer your American Express credit card points to Velocity
How to transfer your ANZ Reward account and Business Reward account Points to Velocity
How to transfer your Commonwealth Bank credit card points to Velocity
How to transfer your NAB credit card points to Velocity
How to transfer your Westpac credit card points to Velocity
How to transfer your Citibank credit card points to Velocity
How to transfer your St George credit card points to Velocity
How to transfer your Bank of Melbourne credit card points to Velocity
How to transfer your BankSA credit card points to Velocity
How to transfer your HSBC credit card points to Velocity
How to transfer your Diners Club charge card points to Velocity
How to transfer your Card Services credit card points to Velocity
How to transfer your Suncorp Bank credit card points to Velocity
How to transfer your BOQ credit card points to Velocity
For information about the Virgin Australia website and itineraries and Flight Reminder Emails, see Virgin Australia's How to Guides.