Frequent Flyer - Velocity | The loyalty program of Virgin Australia

Track whatever you pack

You love what you pack, so keep an eye on it with baggage tracking. Download the Virgin Australia app and enable notifications to receive regular updates on where your bag is when you fly - from drop off to pick up and in between.

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WIN the ultimate, luxe Bali getaway*

Snooze is excited to offer 1 lucky winner the chance to win a Bali getaway worth up to $11,244*. Prizes provided by Luxury Escapes and Velocity.

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*Min spend of $250 at Snooze and provision of your Velocity membership number at checkout are required to enter. Competition closes 11:59pm, 22 October 2023. Terms and conditions apply.

Sail away on Velocity Points with Virgin Voyages

Use 79,999 Velocity Points for an Access Key to book a Sea Terrace or Limited View Sea Terrace cabin on eligible 3 to 6 night cruises from Melbourne or Sydney. For travel between 16 December 2023 and 5 March 2024.*

*T&Cs apply. Limited time offer. Limited number of cabins available.

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Special Offers

Points to Paradise fast
Enjoy the latest Velocity member offers

Redeem Points

Up to 40% off selected items across Women, Men, Home and more*

Use your Velocity Points online with MYER
Offer ends 25 September 2023

Use your Velocity Points to shop the MYER Mega Brand Sale online for up to 40% off selected items across Men, Women, Home and more. Offers end 25 September 2023.*

Use Points

Bonus Points

75,000 bonus Points + a complimentary domestic return flight*

Offer ends 27 September 2023
American Express Velocity Platinum Card
New Amex Card Members only

You could be putting 75,000 bonus Velocity Points towards your next trip, if you apply online for the American Express Velocity Platinum Card, are approved, and spend $3,000 on eligible purchases your new Card within the first 3 months from Card approval.*

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Bonus Points

150,000 bonus Points* with the Amex Velocity Business Card

12-month Gold membership^
New Amex Card Members only
Offer ends 8 November 2023

Apply, be approved and spend $3,000 on eligible purchases in the first two months from Card approval date. Plus join our program for business flyers to receive additional benefits. *T&Cs apply.

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Bonus Points

Take surveys, earn Velocity Points*

Earn 750 Points on your first survey
Complete your 1st survey within 90 days of sign up

Want an easy 750 Velocity Points? Simply complete your first survey with e-Rewards within 90 days of signing up to earn 750 Velocity Points*. T&Cs apply.

Bonus Points

70,000 bonus Velocity Points with a Citi Rewards Card*

Offer ends 25 October 2023
New Citi Rewards Card customers only

Receive 70,000 bonus Velocity Points and plan your next escape when you spend $5,000 on eligible purchases within 90 days from approval. $149 annual fee applies.*

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Velocity Frequent Flyer,
the loyalty program of Virgin Australia

Velocity means fast

As the frequent flyer program of Virgin Australia, we make it wonderfully easy for our members to get to their dream reward sooner.

About the program
Redeem your Velocity Points on flights, flight upgrades, car hire, hotels, products, gift cards - even wine. The choice is yours.

Redemption options
With over 70 program partners and over 200 e-Store partners, earning Points on the things you do every day has never been easier.

Earn with the e-Store
Earn and Redeem points on wonderful travel experiences with Virgin Australia and Velocity's network of airline partners.

Airline Partners

Velocity Frequent Flyer Partners

Earn and Redeem Points on Flights, Credit Cards, Car Hire, Hotels and more.
Select a logo to find out more.

See all Velocity Partners

Never miss a Point with Velocity Shop & Earn

Our brand new Shop & Earn Google Chrome extension tells you when you can earn Points while you're browsing online at your favourite stores. Terms & conditions apply.

Learn more
Download the Velocity app

Join Velocity, check your account activity on the go, Earn and Redeem Points or set your next dream destination goal all in the Velocity app.

Learn more
Track whatever you pack

You love what you pack, so keep an eye on it with baggage tracking. Download the Virgin Australia app and enable notifications to receive regular updates on where your bag is when you fly – from drop off to pick up and in between.

Learn more

Questions? We've got answers.

Velocity Frequent Flyer, is the Frequent Flyer program of Virgin Australia. Membership is free and you can start earning Points and Status Credits from the moment you join. You can then Redeem Points with Velocity partners and when you fly with Virgin Australia.
With over 70 program partners and over 200 e-Store partners, earning Points on the things you do every day has never been easier. View all the ways to earn Points with Velocity
Redeem your Velocity Points on flights, flight upgrades, car hire, hotels, products, gift cards - even wine. The choice is yours. The best value of redemptions are with Virgin Australia flights. View all the ways to redeem and use your Points
Yes, you get more from being part of a family with Velocity and Virgin Australia. With things like Family Pooling, Points Transfer and Parental Pause, whether you're a solo traveler or a traveling family, we've got you covered! Find out more information on our family perks
Visit our member support page to find out all the ways to get in contact with Velocity. We have options for you to self serve, or if you need to call we've got that covered too.

Online chat is available to members who are logged in using the 'Live chat' button.
Points expire 24 months after the last date you earned or redeemed Points, transferred Points to or from your Singapore Airlines Krisflyer account, or bought Points using Points Booster. You can read more about this in our membership terms and conditions
Simply click the Log in button at the top of the Velocity or Virgin Australia website. If you're having issues remembering your Velocity number or password you can get help here.
You can transfer Points from your account to the account of an eligible family member, who is also a Velocity frequent flyer member of Velocity, up to four times per membership year. Each transfer must be for between 5,000 and 125,000 Points. You'll need to log in to complete transfers. Transfer now
Yes, you can set up a Family Points Pool to accrue Velocity Points and Status Credits when you travel. Sign up the whole household - that's two family members over 18 and up to four under 18 who all live at the same address. Set up now
Yes you can. You can compare all of our Velocity Points earning credit cards via our website. Points earned via a Frequent Flyer credit card are automatically applied to your account each month.

You can also transfer your existing reward points from an eligible credit card or charge card from our partner network.

View all FAQs

*Membership T&Cs apply.

Track whatever you pack

Sail away on Velocity Points with Virgin Voyages

Never miss a Point with Velocity Shop & Earn

Download the Velocity app

Track whatever you pack

Questions? We've got answers.