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Redeem Velocity Points online with MYER

Shop online with MYER

Add items to your online shopping cart
Select checkout
Select Velocity Points on the payment page.
Log in using your Velocity number and password. You will be redirected back to MYER. Please note that if there are insufficient Velocity Points in your account to meet the minimum spend (being 3,000 Points), you will be asked to select an alternative payment method.

Points + Pay

You can use your Points to cover part or the full cost of your online purchase, by simply moving the payment slider on check out. You require a minimum of 3,000 Velocity Points to make an online purchase at MYER using your Points.

Information: Feel free to browse instore and touch and feel products, but please note Velocity Points cannot be used as a form of payment when shopping instore.

Refunds

We hope you love your purchase, but if you don’t, MYER are proud to offer a change of mind returns policy on most items. The MYER Returns and Exchange Policy applies.

Any approved returns where Velocity Points were used, will have the Velocity Points value refunded to a MYER Returns Card.

Important Information: Once Points have been redeemed with MYER it is not possible to return those Points to your Velocity Account.

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Velocity Points can be redeemed on any purchases of items and associated delivery costs. Gift cards cannot be purchased online using Velocity Points.
You are able to determine the amount you would like to pay with points (over the minimum points redemption amount). You can use a credit/debit gift card to pay for the balance of your order.
The MYER Returns Policy applies to all orders/transactions. Any items received as a result of Velocity Points redemption may only be refunded for the applicable Points value redeemed for such item. Change of mind refunds will be provided as a MYER Returns Card (valid for three years from the date of issue) for the portion paid using Velocity Points. Any remaining balance not paid by Velocity Points will be returned in the same tender as per the MYER Returns Policy. Refunds provided due to a consumer guarantee or relevant regulation such as faulty items will be credited back to the original Velocity account used to pay in the original order/transaction for the amount of Points originally redeemed.
There are a few reasons why your transaction may not have been successful. For more information you can contact the MYER Customer Experience Team directly on 13MYER (13 69 37) from 9am-6pm AEST, Monday- Friday and 10am - 5pm, Saturday-Sunday.
Velocity account details will be shared with MYER to allow you to redeem Velocity Points which includes your points balance and redemption value, and to allow MYER to process your order. For details of MYER’s Privacy Policy, see here. See here for Velocity’s Privacy Statement and Privacy Policy.
You can call the Velocity member support team on 13 18 75 from 8am-8pm AEDT, Monday-Friday and 9am-6pm Saturday-Sunday. For any enquiries regarding MYER products, orders or delivery, please contact the MYER Customer Experience team on 13MYER (13 69 37). Available AEDST. Mon- Fri 9AM – 6PM. Sat - Sun 10AM – 5PM.
A MYER returns card may be given when a customer has paid with a rewards, gift card or rewards points and can’t receive a cash refund or a different credit card is presented to the one used to pay. They work a bit like a gift card and are subject to an expiry date of 3 years.

If the purchase was made by Gift Card (including Coles Group & MYER Gift Cards), Velocity Points or a Gift Receipt is presented, a MYER Returns Card may be issued (unless otherwise required by law).

General Terms and Conditions

These terms and conditions should be read in conjunction with the Velocity Membership Terms and Conditions, Velocity Privacy Policy, MYER Online Shopping Terms and Conditions, MYER Returns Policy and MYER Privacy Policy (“collectively Terms and Conditions”). The use and access to Velocity Points and/or MYER.com.au will be acceptance of these Terms and Conditions. Velocity Points can be redeemed, in part or in full, online at www.MYER.com.au excluding purchases of MYER Gift Cards, Coles Group & MYER Gift Cards, payments towards a MYER credit card, instore purchases and phone orders. A minimum redemption of 3,000 Velocity Points can be made online at MYER.com.au per order/transaction. You cannot redeem Velocity Points for more than the total amount of your purchase. Points are not redeemable or exchangeable for cash or any other tender. Velocity members may pay for purchases online at MYER.com.au using a combination of Velocity Points and a credit card, debit card, MYER Gift Card, MYER Reward Card Coles Group & MYER Gift Card. The MYER Returns Policy applies to all orders/transactions. Any items received as a result of Velocity Points redemption may only be refunded for the applicable Points value redeemed for such item. Change of mind refunds will be provided as a MYER Returns Card (valid for three years from the date of issue) for the portion paid using Velocity Points. Any remaining balance not paid by Velocity Points will be returned in the same tender as per the MYER Returns Policy. Refunds provided due to a consumer guarantee or relevant regulation such as faulty items will be credited back to the original Velocity account used to pay in the original order/transaction for the amount of Points originally redeemed. MYER one Credits will be applied to the total transaction amount paid, as per the MYER one terms and conditions. All Velocity Program enquiries are to be directed to the Velocity member support team on 13 18 75 8am-8pm AET Monday-Friday and 9am-6pm AET Saturday-Sunday. For any enquiries regarding MYER products, orders or delivery, please contact the MYER Customer Experience Team directly on 13MYER (13 69 37) from 9am-6pm AET, Monday- Friday and 10am-5pm AET, Saturday-Sunday. Velocity account details will be shared with MYER to allow you to redeem Velocity Points which includes your points balance and redemption value, and to allow MYER to process your order. For details of MYER’s Privacy Policy, see here. See here for Velocity’s Privacy Statement and Privacy Policy. MYER and Velocity reserves the right, in their sole discretion, to refuse, hold or assess the use, access or removal of Velocity Points, in circumstances such as network failure, tampering, unauthorised intervention, fraud (actual or suspected), technical failure. MYER reserves the right at any time and without prior notice to change these terms and conditions including the qualifying goods and services and to suspend or terminate the Velocity redemption at MYER program.

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Popular Categories

Entertainment

Entertainment

Mens

Mens

Beauty

Beauty

MYER FAQs