Redeem Points

Points burning a hole in your pocket?

Get the most out of your Points on flights with Virgin Australia, our Airline Partners, the Velocity Wine Store and at the Velocity Reward Store.

Find out all the ways to Redeem your Velocity Points.

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Shopping & Gift Cards

Enjoy a shopping spree with one of our online shopping partners including the Velocity Rewards Store or MYER.

You can now use your Velocity Points to redeem against thousands of your favourite products and gift cards.

Shop now
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Hotels

Members can redeem or use a combination of Points + Pay to book at over 400,000 hotels across the world. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. 

Stay now
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Beers, Wines and Spirits

Whether you're in the mood for a drop of red wine or an ice-cold beer, you can redeem Points for that.

Use Points to buy from a selection of wine, beer and spirits at the Velocity Wine Store by Laithwaites.

Find Out More
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Car hire

Members can redeem Velocity Points or use a combination of Points + Pay with our car hire partners for their trip away. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. 

Hire now

Our top picks for Redemptions

Choose the many ways to redeem

  • Sydney to Gold Coast

    6,200 Points

    Based on a one-way economy class Reward Seat, plus $31.99 in taxes, fees and carrier charges5

    Sydney to Gold Coast

    6,200 Points

    Based on a one-way economy class Reward Seat, plus $31.99 in taxes, fees and carrier charges5

  • Brisbane to Melbourne

    9,400 Points

    Based on a one-way economy class Reward Seat, plus $39.99 in taxes, fees and carrier charges5

    Brisbane to Melbourne

    9,400 Points

    Based on a one-way economy class Reward Seat, plus $39.99 in taxes, fees and carrier charges5

  • Sydney to Fiji

    17,800 Points

    Based on a one-way economy class Reward Seat, plus $125.60 in taxes, fees and carrier charges5

    Sydney to Fiji

    17,800 Points

    Based on a one-way economy class Reward Seat, plus $125.60 in taxes, fees and carrier charges5

  • Redeem on a Hotel

    Redeem Velocity Points with thousands of properties worldwide.

    Redeem on a Hotel

    Redeem Velocity Points with thousands of properties worldwide.

  • Redeem Points with MYER

    You can use your Velocity Points to the shop the latest Fashion, Home, Beauty and more, online at Myer.

    Redeem Points with MYER

    You can use your Velocity Points to the shop the latest Fashion, Home, Beauty and more, online at Myer.

  • Redeem Points at the Velocity Rewards Store

    Choose products from popular brands like Dyson, Bose, Apple, Samsonite, Swarovski, and gift cards from Rebel Sport, Westfield and many more.

    Redeem Points at the Velocity Rewards Store

    Choose products from popular brands like Dyson, Bose, Apple, Samsonite, Swarovski, and gift cards from Rebel Sport, Westfield and many more.

More on flights and redemptions

  • ""

    Use Points to Upgrade

    If you're travelling on an eligible fare class, you can use Points to upgrade into Business Class on Virgin Australia Domestic Flights. 

    Find Out More
  • ""

    Use Points for Rewards Seats or Any Seats

    Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. Rewards Seats start from 6,200 Points¹, plus taxes, carrier charges and fees.

    Find Out More
  • ""

    Use Points to Redeem Internationally

    Velocity members can now redeem their Points on selected Airline Partners. Available routes and travel dates vary by airline. 

    Find Out More

Terms and Conditions:

1. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Where there is a break in the journey, the Points required is calculated on a per sector basis. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables.

2. View UpgradeMe Points Terms and Conditions.

5. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Fees calculated in the examples are correct as at 2 June 2023.

6. Car Hire:  
Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. All bookings made through this platform are subject to Rocket Travel terms and conditions. 
 
You must be a Velocity Member to redeem Points for car hire. If you are booking a car for someone else, please ensure the passport or photo-id presented at vehicle pick up matches the driver’s name you indicate when you confirm your booking. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. Partial refunds of Points are not available. Please note that prepaid redemption bookings for Car Hire are non-refundable within 48 hours of travel. The minimum Points required to redeem a rental car via Rocket Travel Cars is 2,000 Velocity Points. The actual Points required vary depending on the vehicle, rental brand, rate type, time of booking and date for which the booking is made. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. You can use your Points to cover a partial amount or the full amount of the car rental rate including taxes and surcharges. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Any additional direct payments required at time of pick up, are not included. 

7. Hotel:  
Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. All bookings made through this platform are subject to Rocket Travel terms and conditions. 
 
You must be a Velocity Member to redeem Points for hotel stays. Please ensure the passport or photo-id presented on check-in matches the guest’s name you indicate when you confirm your booking. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. Partial refunds of Points are not available.  The minimum Points required to redeem a hotel stay via Rocket Travel Hotels is 2,000 Velocity Points.  The actual Points required vary depending on the hotel, room type, rate type, time of booking and date for which the booking is made. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. You can use your Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid directly to the hotel.