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What is UpgradeMe Points?
If you're a Velocity member travelling in an eligible fare class, you can use Points to Upgrade into Business on Virgin Australia Domestic, Trans-Tasman or International Short-Haul Flights. Flight Upgrades start from 4,900 Points.
We are committed to providing outstanding customer service and exceeding your expectations. If there is any way in which you feel we can improve our service, we’d love to hear from you. All responses will be handled as per our Customer Feedback Process.
Get more from being part of a family with Velocity and Virgin Australia. With things like Family Pooling, Points Transfer and Parental Pause, whether you're a solo traveler or a traveling family, we've got you covered!