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How to guide

Update your Velocity membership details

You can update your details, such as your email or home address, at any time by logging into your Velocity Account.

Step 1: Log in to your Velocity Account

Step 2: Select the 'My Details' tab on the left hand side

Step 3: Follow the steps and fill in the appropriate fields to update your details.

Important Information: If you wish to change your date of birth, you will need to contact the Membership Contact Centre.

Tip: You can also view and update your Velocity preferences online, including your Seat Preference, Interests and Communication Preferences.