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How to guide

Transfer your Velocity Points into the account of an eligible family member

Step 1: Log in to your Velocity Account

Step 2: Select the 'Transfer Points' tab on the left hand side

Step 3: Follow the steps and fill in the appropriate fields to transfer your Points.

Important Information: 

  • Transfers occur immediately and cannot be reversed. Please ensure all details are correct before proceeding with a transfer. 
  • A maximum of four transfers per Membership Year is allowed. For example: If you joined the program in April, you can make four transfers between April and March of the following year. 
  • Each transfer must be for a minimum of 5,000 Points and a maximum of 100,000 Points. 
  • Points can be only transferred to Eligible Family Members only. 
  • Transfer for free online (fees apply when transferring via the Membership Contact Centre). 
  • View Points Transfer Terms and Conditions

*Eligible Family Member means any person a Member can demonstrate is related to that Member in any of the ways described as follows: husband/wife/domestic partner/de facto, parent/child, brother/sister, grandparent/grandchild, son/daughter-in-law, brother/sister-in-law, father/mother-in-law, uncle/aunt, nephew/niece, first cousin, or any foster, step or adopted relationship in any of these categories.