DiDi

Rideshare to rewards, fast. Earn 1,000 Velocity Points when you download the DiDi app and link your Velocity Frequent Flyer number*.

*1,000 Velocity Points offer ends 15 May 2024, unless extended. T&Cs apply.

Download DiDi app

Earn Velocity Points on every DiDi ride

You can now earn Velocity Points when you take a ride with DiDi. And that’s on every ride – for a night out, a work meeting or a trip to the airport^{^}.

Download DiDi app

Rideshare to rewards, fast

Download and Link

Earn 1,000 Velocity Points when you download the DiDi app and link your Velocity membership number to your DiDi account*.

*1,000 Velocity Points offer ends 15 May 2024, unless extended. T&Cs apply.
Ride and Earn

Earn 1 Velocity Point per $1 of eligible spend every time you ride with DiDi^{^}.

^{^}T&Cs and exclusions apply.

Getting started

Get ready to earn
You'll need a DiDi account to get started. New to DiDi? Download and create an account in the DiDi app.
Link accounts and earn 1,000 Velocity Points
Link your Velocity Frequent Flyer or Virgin Australia Business Flyer membership number in the DiDi app and receive 1,000 Velocity Points*^# for you or your business.
Earn Velocity Points on every ride
You'll earn 1 Velocity Point per $1 of eligible spend on every DiDi ride^{^+}. If you have a Velocity Frequent Flyer and Virgin Australia Business Flyer account, you can change which account earns points via the Velocity Points tab in the DiDi app.

Why we love DiDi

DiDi is an affordable, reliable and safe way to ride.

Affordable fares

Take your dollar further with DiDi's competitive pricing.

Fast and dependable

Call at your convenience, your ride awaits just a few taps away.

Safety first

With DiDi's pre-vetted drivers and integrated safety features within the DiDi app.

Happy drivers

DiDi's cutting-edge service fees ensures that a larger portion of the fare goes directly to drivers.

Frequently Asked Questions

To earn Velocity Points with DiDi, you must link your Velocity Frequent Flyer membership in the DiDi app before your trip commences. Once linked, you will earn Velocity Points on eligible rides if you have Velocity Frequent Flyer selected as your Velocity Points loyalty program in your customer profile before booking.

·       In the DiDi app menu, select ‘Velocity Points’

·       Select the ‘Velocity Frequent Flyer’ option, enter your First Name, Last Name and Velocity membership number as per your Velocity account

·       Select the ‘Register Now’ button to link your Velocity and DiDi accounts

·       Each time you ride, to earn Points for yourself, make sure you have Velocity Frequent Flyer selected as your Velocity Points loyalty program in your customer profile before you book.

If the details you entered are correct, your DiDi and Velocity accounts will now be linked and if you have Velocity Frequent Flyer selected as your as your Velocity Points loyalty program in your customer profile before you book, you will earn Points on your next eligible DiDi ride.
Please ensure the details you have entered in your DiDi profile and in the Velocity Points section match your Velocity Frequent Flyer account, including your first and last name and Velocity Frequent Flyer number. If you are still experiencing issues, please reach out to DiDi for support at Help.rider@au.didiglobal.com
Velocity members can receive 1 Velocity Point per $1 of eligible spend on rides. This includes airport and non-airport rides.

The spend eligible for Velocity Points is exclusive of any GST, value added tax, sales tax or similar taxes, any tolls, airport fees or other third party charges incurred, and any discounts or promotions applied. Points will not be awarded where the amount of the fare has been refunded.

To earn Points for yourself, you must also ensure that Velocity Frequent Flyer is selected as your Velocity Points loyalty program in your customer profile before you book.
As a new DiDi user, you can earn 1,000 bonus Velocity Points by:

Downloading the DiDi app and creating a DiDi account for the first time; and

Linking your Velocity Frequent Flyer membership via the Velocity Points section of the app (make sure you choose the Velocity Frequent Flyer option).

This linking offer is valid from 23 April 2024 to 15 May 2024 inclusive, unless extended.
As an existing DiDi user, you can earn 1,000 bonus Velocity Points by linking your Velocity Frequent Flyer membership in the Velocity Points section of the DiDi app (make sure you choose the Velocity Frequent Flyer option). This linking offer is valid from 23 April 2024 to 15 May 2024 inclusive, unless extended.
Velocity Points will be credited to your Velocity Frequent Flyer account up to 31 days after making payment for your ride or up to 31 days after linking your Velocity Frequent Flyer membership number as a new or existing DiDi user.

If your Points are still not showing in your My Velocity account after 31 days, please reach out to DiDi for further assistance at Help.rider@au.didiglobal.com
You can only earn Velocity Points on a single linked DiDi account. Once your Velocity Frequent Flyer account and DiDi account are linked you cannot link that Velocity Frequent Flyer account to another DiDi account.
DiDi users can link a Virgin Australia Business Flyer account to their DiDi account, in addition to linking to their personal Velocity Frequent Flyer account.

You can then toggle between your Velocity Frequent Flyer and Virgin Australia Business Flyer accounts in the Velocity Points section of your DiDi customer profile each time before you take a ride, depending on which account you would like to earn the Velocity Points. You must make the selection before you book the ride.

Please note you will only earn Velocity Points to either your Velocity Frequent Flyer or Virgin Australia Business Flyer account on a single ride (i.e. you cannot earn both Velocity Points to an individual Velocity account and Velocity Points to your business’ Virgin Australia Business Flyer account on the same ride). This means, if you choose Virgin Australia Business Flyer, only the business will earn the Velocity Points. You won’t earn any Velocity Points for yourself.
Before each ride, make sure you select whether you would like to earn Points to your Velocity Frequent Flyer account or Virgin Australia Business Flyer account on the Velocity Points page in the DiDi app. You can only earn with one program per ride. This means, if you choose Virgin Australia Business Flyer, only the business will earn the Velocity Points. You won’t earn any Velocity Points for yourself.
No sorry, only rides completed after you have linked your Velocity Frequent Flyer number to your DiDi account will be eligible for Velocity Points earn. You must also select to earn Points on your Velocity Frequent Flyer account in the Velocity Points section of your DiDi customer profile before booking the ride.
No sorry, once you have selected and earned with either your Virgin Australia Business Flyer account or with your Velocity Frequent Flyer account, we cannot reverse the earn from one account to allocate to another.
If you no longer wish to have your Velocity Frequent Flyer account linked to your DiDi account, please reach out to Help.rider@au.didiglobal.com for assistance.

Terms and Conditions

VELOCITY FREQUENT FLYER AND DIDI TERMS AND CONDITIONS

*Velocity and DiDi Customer Bonus Offer Terms & Conditions

Velocity Frequent Flyer members (“Velocity Member”) can earn 1,000 bonus Velocity Points with DiDi between 12.01am AEST 23 April 2024 and 11.59pm AEST 15 May 2024 (Promotion Period).

Velocity Members who do not have a registered customer profile with DiDi as at 23 April 2024 can earn 1,000 bonus Velocity Points when they:

download the DiDi app and create a DiDi account
select the “Velocity Points” option from the menu and then select Velocity Frequent Flyer; and
enter their Velocity Frequent Flyer membership number as part of the registration process.

Velocity Members who have a registered customer profile as at 23 April 2024 with DiDi can earn 1,000 bonus Velocity Points when they add their Velocity Frequent Flyer membership number to the “Velocity Points” section of their customer profile with DiDi.

The Velocity Member’s first and last name on their Velocity membership account must match the first and last name registered to their DiDi customer profile.

If the Velocity Member meets the eligibility requirements for this offer, the bonus Velocity Points will be allocated to the Velocity Member’s Velocity membership account within 31 days of adding their Velocity Frequent Flyer membership number to their DiDi customer profile.

The 1,000 bonus Points offer can only be earned once per Velocity Member.

The Velocity Member can also earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the Bonus Points offer. See the Trip Earn offer for more details. For the avoidance of doubt, a Virgin Australia Business Flyer member cannot earn Points on a booking made while Velocity Frequent Flyer is their selected Velocity Points earning loyalty program within their DiDi account.

You can only earn Velocity Points on a single linked DiDi account. Once your Velocity Frequent Flyer account and DiDi account are linked you cannot link that Velocity Frequent Flyer account to another DiDi account. 

Not valid with any other offer except the DiDi Trip Earn offer.

Velocity Members can de-link or manage their linked accounts at any time by contacting DiDi at Help.rider@au.didiglobal.com.

This offer is subject to the Velocity membership Terms and Conditions as amended from time to time. The DiDi terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

^{^}Velocity Frequent Flyer and DiDi Trip Earn Terms & Conditions

Velocity Frequent Flyer members (“Velocity Member”) who have a registered customer profile with DiDi can earn 1 Velocity Point per $1 spent on the “Base Fare” for DiDi rides:

taken within Australia; and
booked via the Velocity Member’s DiDi profile, which includes their Velocity membership number and where their selected Velocity Points earning loyalty program within their DiDi profile is Velocity Frequent Flyer at the time of booking.

The “Base Fare” means the final fee (after any other discounts or promotions have been applied) paid by the Velocity Member for the ride, excluding any taxes (including GST), tolls, airport fees or other third party charges.

Only the Velocity Member who makes the ride booking is eligible to earn Velocity Points. The Velocity Member’s first and last name from their Velocity membership account must match the name registered to their DiDi customer profile.

If the Velocity Member meets the eligibility requirements for this offer, the Velocity Points will be allocated to the Velocity Member’s Velocity membership account within 31 days of the payment for the relevant ride.

Offer valid on discounted ride fares.

Velocity Members can de-link or manage their linked accounts at any time by contacting DiDi at Help.rider@au.didiglobal.com.

The Velocity Member can earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the 1,000 Bonus Points offer. See the Bonus Offer for more details.

This offer is subject to the Velocity membership Terms and Conditions as amended from time to time. The DiDi booking terms and conditions apply to use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

VIRGIN AUSTRALIA BUSINESS FLYER AND DIDI TERMS AND CONDITIONS

^#Virgin Australia Business Flyer and DiDi Customer Bonus Offer Terms & Conditions

Virgin Australia Business Flyer members (“Business Members”) can earn 1,000 bonus Velocity Points with DiDi between 12.01am AEST 23 April 2024 and 11.59pm AEST 15 May 2024 (Promotion Period).

An individual connected to a Business Member who has an existing DiDi account or does not have an account with DiDi as at 23 April 2024, can earn 1,000 bonus Velocity Points for the Business Member they are connected with when they:

download the DiDi app and create a DiDi account in their own name (if they don’t already have an account);
select the “Velocity Points” option from the menu and then select Virgin Australia Business Flyer; and
enter the Business Member’s Virgin Australia Business Flyer membership number (i.e. the Business Member’s Australian Business Number (“ABN”)).

The Business Member’s ABN as recorded on their Virgin Australia Business Flyer membership account must match the ABN registered to the relevant individual’s DiDi customer profile.

If the Business Member meets the eligibility requirements for this offer, the bonus Velocity Points will be allocated to the Business Member’s Virgin Australia Business Flyer membership account within 31 days of the Business Member’s ABN being added to the individual’s DiDi customer profile.

The Bonus Points offer can only be earned once per Business Member.

Not valid with any other offer except the DiDi Trip Earn offer.

The Business Member can also earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the Bonus Points offer. See the Trip Earn offer for more details. For the avoidance of doubt, an individual Velocity Frequent Flyer member cannot earn Points on a booking made while Virgin Australia Business Flyer is their selected Velocity Points earning loyalty program within their DiDi account.

Business Members can de-link or manage their linked accounts at any time by contacting DiDi at Help.rider@au.didiglobal.com.

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. The DiDi booking terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

⁺Virgin Australia Business Flyer and DiDi Trip Earn Terms & Conditions

Virgin Australia Business Flyer members (“Business Member”) can earn 1 Velocity Point per $1 spent on the “Base Fare” for DiDi rides:

taken within Australia; and
booked via the DiDi profile of an individual connected with a Business Member, which includes the Business Member’s registered Australian Business Number (“ABN”) and where the relevant individual’s selected Velocity Points earning loyalty program within their DiDi account is Virgin Australia Business Flyer at the time of booking.

The “Base Fare” means the final fee (after any other discounts or promotions have been applied) paid by the individual connected with the Business Member for the ride, excluding any taxes (including GST), tolls, airport fees or other third party charges.

The Business Member’s ABN as recorded on their Virgin Australia Business Flyer membership account must match the ABN registered to the relevant individual’s DiDi customer profile.

Offer valid on discounted ride fares.

The Business Member can earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the Bonus Points offer. See the bonus offer for more details. For the avoidance of doubt, an individual Velocity Frequent Flyer member cannot earn Points on a booking while Virgin Australia Business Flyer is their selected Velocity Points earning loyalty program within their DiDi account.

Business Members can de-link or manage their linked accounts at any time by contacting DiDi at Help.rider@au.didiglobal.com.

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. The DiDi terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

DiDi

Download and Link

Ride and Earn

Frequently Asked Questions