Upgrade your flight experience in 1 of 3 ways!
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Things to know about upgrade options
Virgin Australia’s Business Class offer an all-inclusive flight experience, with Priority services and complimentary in-flight benefits.
Upgrades to your Virgin Australia booking may be requested at any time after booking your flight up to a few hours prior to departure.
If there are no upgrade seats available at the time of your request, you may be able to waitlist for an upgrade.
Flight upgrades are available on Virgin Australia flights.
Relax in one of Virgin Australia’s 7 domestic lounges.
Note: Virgin Australia currently do not operate any international lounges.
Domestic Routes
One way-miles | Upgrade from a Choice Fare | Upgrade from a Flex Fare |
---|---|---|
0-600 (e.g. Sydney to Melbourne) |
10,000 |
4,900 |
601 - 1,200 (e.g. Melbourne to Sunshine Coast) |
17,500 | 7,400 |
1,201 - 2,400 (e.g. Brisbane to Perth) |
30,000 |
9,900 |
2,401 - 3,600 |
35,000 |
14,900 |
Trans-Tasman and International Short Haul Routes
One way-miles | Upgrade from a Choice Fare | Upgrade from Flex Fare |
---|---|---|
0-600
|
8,000 |
4,900 |
601 - 1,200
|
12,000 | 7,400 |
1,201 - 2,400 (e.g. Sydney to Queenstown) |
16,000 |
9,900 |
2,401 - 3,600 (e.g. Melbourne to Denpasar) |
24,000 | 14,900 |
3,601 - 4,800 (e.g Cairns - Tokyo (Haneda)) |
40,000 | 24,900 |
Domestic UpgradeMe Points
One way-miles | Upgrade from a Getaway/Elevate Fare | Upgrade from a Freedom Fare |
---|---|---|
0-600 (e.g. Sydney to Melbourne) |
10,000 |
4,900 |
601 - 1,200 (e.g. Melbourne to Sunshine Coast) |
17,500 | 7,400 |
1,201 - 2,400 (e.g. Brisbane to Perth) |
30,000 |
9,900 |
2,401 - 3,600 |
35,000 |
14,900 |
Trans-Tasman and International Short Haul UpgradeMe Points
One way-miles | Upgrade from a Getaway/Elevate Fare | Upgrade from a Freedom Fare |
---|---|---|
0-600 |
8,000 |
4,900 |
601 - 1,200 | 12,000 | 7,400 |
1,201 - 2,400 |
16,000 |
9,900 |
2,401 - 3,600 |
24,000 |
14,900 |
How to UpgradeMe
You can upgrade your Virgin Australia operated flight any time after you have purchased your Choice or Flex fare.1
Changes and Cancellations
Change or cancellation fee: $35 or 4,500 Points per person per booking (waived for Platinum members4)
Changes and Cancellations are permitted, provided you request it at least 24 hours before a flight’s scheduled departure and you pay the applicable fee.
The fare conditions of your originally purchased fare remain applicable in addition to this Upgrade Cancellation and Amendment Policy. Should you choose to cancel or amend your upgraded itinerary, a seat may no longer be available in your originally purchased fare class and you may be required to pay any applicable fare difference.
If you cancel or change a confirmed upgrade less than 24 hours before a flight’s scheduled departure, or fail to board a flight, you’ll forfeit the Points used to redeem the UpgradeMe Points upgrade5.
Requests can be made by calling the Membership Contact Centre
Upgrade your upcoming flight
Flying soon and want to indulge in Virgin Australia Business Class? Use your Points to upgrade from a Choice and Flex fare.
To upgrade your flight to Business Class from a Flex fare. Or 10,000 Points from a Choice fare.
To upgrade your flight to Business Class from a Flex fare. Or 10,000 Points from a Choice fare.
To upgrade your flight to Business Class from a Flex fare. Or 10,000 Points from a Choice fare.
To upgrade your flight to Business Class from a Flex fare. Or 10,000 Points from a Choice fare.
To upgrade your flight to Business Class from a Flex fare. Or 17,500 Points from a Choice fare.
To upgrade your flight to Business Class from a Flex fare. Or 17,500 Points from a Choice fare.
How to UpgradeMe Platinum
You can upgrade your Virgin Australia operated flight any time after you have purchased your Freedom fare2
How to UpgradeMe Premium Bid
Offers must be made per flight sector. For example, Sydney to Broome consists of two sectors, Sydney to Perth and Perth to Broome.
Pricing is displayed per passenger for all passengers listed on the booking.
Business class guests experience second-to-none space and comfort, and exceptional inclusions.
The service begins before you board. Enjoy Priority Check-in, Priority Boarding and access to the Virgin Australia Domestic lounge at selected airports.
Terms & Conditions:
All upgrades are subject to availability and to an Upgrade Cancellation and Amendment Policy.
1. View UpgradeMe Points Terms and Conditions.
2. All flight upgrades using complimentary fare upgrades are subject to the Member Terms and Conditions.
3. Platinum members who have paid the full fare for an economy Freedom fare are entitled to four complimentary upgrades to Business class on Virgin Australia marketed and operated domestic or international short haul Flight Sectors per year. Platinum members see how many upgrades they have available when they log in to My Velocity. Upgrades are subject to availability which is controlled by Virgin Australia. Some flights may have no upgrades available. Additional terms and conditions apply
4. Service fees will be waived for Platinum members who amend or cancel their upgraded itineraries at least 24 hours before departure, based on their membership level at the time of cancellation or amendment.
5. All information included above is correct as at 15 March 2021. The Upgrade Cancellation and Amendment Policy is subject to change. Please refer to the Velocity Member Terms and Conditions for further information about flight upgrades using Points.
~ Offer available from 12:01 AEST 6 August 2021 until 11:59pm AEST 30 June 2022. Platinum members who have purchased a full fare economy Choice or Flex fare, or existing economy Elevate or Freedom fare for travel until and including 31 January 2022 on Virgin Australia marketed and operated Domestic (excluding Christmas Island and Cocos Island), Trans-Tasman and International Short Haul flights are entitled to use their available complimentary upgrades to Business class. Only valid Upgrade certificates can be used for this offer. To check your validity of your Upgrade certificates please login to your MyVelocity account online. Offer applies to existing bookings made before the start of the offer period and to new bookings. To check how many upgrades you have available, log into My Velocity online and select “My Benefits”. All upgrades are subject to availability, which is controlled by Virgin Australia, and to the Upgrade Cancellation and Amendment Policy. Some flights may have no upgrades available. Additional terms and conditions apply.