Terms & Conditions:
1. A codeshare flight is a Flight that is operated by one airline with a flight number of another airline. For example, a flight with a VA flight number, but the aircraft is operated by a different airline.
2. Status Credits cannot be earned on all fare classes. Status Credits can only be earned on eligible flights, marketed and operated by Virgin Australia and/or a Velocity airline partner. Status Credits cannot be earned on Virgin Australia operated flights sold with an Air Mauritius (MK) flight number. Status Credits accrual is based on single flight segments that consist of individual flight numbers. An itinerary that involves a change in aircraft but retains the same flight number is considered a single flight segment. An itinerary that consists of a change in flight numbers, even if the same aircraft is used for the entire itinerary, is considered two flight segments. Domestic flights booked within an International journey will accrue Status Credits at the earn level for international flights. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our partner airlines will earn Status Credits based on original purchased fare class.
3. An eligible domestic flight is a flight operated by Virgin Australia with a VA flight number. Earn rates are correct as at 28 May 2018 and are subject to change. Check the Velocity Terms and Conditions for details about earning Points.
4. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.
5. An eligible Trans-Tasman, International Short Haul flight, is a flight operated by Virgin Australia with a VA flight number. Earn rates are correct as at 28 May 2018 and are subject to change. Check the Velocity Terms and Conditions for details about earning Points.
6. Where your Trans-Tasman or International Short Haul journey contains a flight operated by another airline that does not have a VA flight number, then that flight will be ineligible for Points earn. All other flights in the journey operated by Virgin Australia with a VA flight number will earn Points per dollar spent. Where your Trans-Tasman or International Short Haul journey contains a flight with a VA flight number operated by a Velocity Partner Airline you will earn Points based on your fare class and the number of miles flown for the whole journey, including any flights operated by Virgin Australia.
Flights purchased in New Zealand dollar (NZD) or other currency will earn Velocity Points based on the Australian dollar (AUD) equivalent spent.
7. Virgin Australia International Long Haul: Only the fare classes listed in the Virgin Australia International Long Haul table above are eligibile for earning Points. Various fare classes may not be available all year round and certain fare types will vary depending on the destination. Please check your itinerary is eligible to earn Points before completing your booking. If you are unable to determine your fare class please contact the Guest Contact Centre or your booking agent for assistance.
8. Where a member travels on Virgin Australia flights that begin with a VA flight number (irrespective of whether the journey consists of domestic, international short haul or international long haul Flight Sectors) excluding Economy Lite, each Flight Sector will be considered an Eligible Sector.
9. Where your Trans-Tasman or International Short Haul journey contains a flight operated by another airline that does not have a VA flight number, then that flight will be ineligible for Status Credit earn. All other flights in the journey operated by Virgin Australia with a VA flight number will Status Credits per the above tables. Where your Trans-Tasman or International Short Haul journey contains a flight with a VA flight number operated by a Velocity Partner Airline you will earn Status Credits based on your fare class and the number of miles flown for the whole journey, including any flights operated by Virgin Australia.
10. Includes all Virgin Australia codeshare services operated by partner airlines with a VA flight number.
11. Points + Pay: The quoted Points discount is correct as at 22 January 2020 and redemption levels are subject to change at the discretion of Velocity Frequent Flyer.
*To be eligible for the Triple Status Credits offer (Offer) you must (1) activate this Offer via the activation link, via the Velocity Frequent Flyer app or via http://www.velocityfrequentflyer.com within the member dashboard under ‘Activated Offers’ between 12.01am AEST 27 May 2024 and 11.59pm AEST 29 May 2024 inclusive (Promotion Period); (2) after offer activation, book and ticket an Eligible Flight during the Promotion Period and enter a valid Velocity membership number at the time of booking; and (3) complete travel on the Eligible Flight booked during the Promotion Period. An Eligible Flight is any Domestic, Trans-Tasman or International Short Haul Virgin Australia marketed and operated flight for travel between 27 May 2024 and 31 July 2024 (inclusive) that normally earns Status Credits. For more information on Status Credits, click here. Tickets purchased on codeshare services marketed or operated by partner airlines or Virgin Australia operated flights combined in the same booking as a partner or non-partner operated flight are not eligible for this Offer. The promotion is for new Eligible Flights booked and ticketed during the Promotion Period, and changes to existing bookings made prior to the Promotion Period are not eligible. Status Credits cannot be earned on Velocity Reward Seat bookings. Bonus Status Credits will be applied to the originally purchased fare class. Any upgrades (other than when you paid the full commercial fare) will not attract bonus Status Credits as a result of this offer. Eligible Flights that satisfy the above eligibility criteria are eligible to earn 200% more Status Credits than the Status Credits that would normally be earned for that flight and fare class. There is no limit on the amount of times this offer can be redeemed. Where multiple guests are listed on the same booking, only those guests who satisfy the above eligibility criteria are eligible for this offer. You should allow up to 4 weeks after satisfying the above eligibility criteria for the bonus Status Credits to be allocated. Velocity membership and Status Credit earn are subject to the Member Terms and Conditions, as amended from time to time.