Throughout 2025, we’re introducing changes to the way you earn Status Credits on Virgin Australia, the Status Credit rate you earn when travelling on Airline Partners, and how you qualify to maintain or upgrade your Status membership.
Terms and Conditions
1. From 2 April 2025, Velocity members will earn Status Credits on eligible domestic and short haul international Virgin Australia flights (including Virgin Australia marketed and operated flights, Virgin Australia marketed and Link Airways operated flights or Virgin Australia marketed and Air New Zealand operated flights) based on fare type and the ‘All Inclusive Fare’. Velocity members will earn 1 Status Credit per $12 spent on eligible Virgin Australia Choice, Flex and Business ‘All Inclusive Fares’. Velocity members will earn 1 Status Credit per $24 spent on eligible Virgin Australia Lite ‘All Inclusive Fares’. The ‘All Inclusive Fare’ includes base fare, taxes (including GST), fees and carrier charges and excludes seat selection purchase and other extras, such as Economy X, Preferred Seating, Baggage Allowance or Carbon Offset. Status Credits will be rounded to the nearest Status Credit. Status Credits cannot be earned on Velocity Reward Seat bookings. Velocity membership and Status Credit earn are subject to the Membership Terms and Conditions, as amended from time to time. Your Status Credit balance is calculated daily based on the previous 365 days. Your Status Credit balance may fluctuate daily as new Status Credits are earned, and older Status Credits reach the end of their validity period. Your Forever Gold Status Credit balance is calculated separately and includes all Status Credits earned from 1 February 2013 onwards. To view your balances, visit My Velocity.
2. From 1 October 2025, Eligible Sectors will no longer be required to upgrade or maintain your Status. To be eligible to upgrade into Silver, Gold, and Platinum Status, members must have the required number of Status Credits in their Status Credit balance earned during the previous 365 days, with at least 50% of the Status Credits in their balance earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. To be eligible to maintain Silver, Gold, and Platinum Status, members must have the required Status Credits in their Status Credit balance earned during their Benefit Period, with at least 50% of the Status Credits in their balance earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. To be eligible to upgrade into Platinum Plus Status, members must have a total of 2,000 Status Credits in their Status Credit balance earned during the previous 365 days, with at least 1,500 Status Credits in their balance earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. To be eligible for Forever Gold Status, Velocity members must have a total of 12,000 Status Credits in their Status Credit balance calculated from 1 February 2013 onwards, with at least 9,000 Status Credits in their balance earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. Status Credits earned through eligible Partner Airline marketed and operated flights, Family Pooling (as a beneficiary), Flybuys, eligible Velocity Points earning credit cards or with any other partners will not count towards the minimum balance of Status Credits required to be earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. Status Credits transferred to a beneficiary through Family Pooling are not earned by the contributor and do not form part of the contributor’s Status Credit balance. For more information on how many Status Credits are required, click here. Your Status Credit balance is calculated daily based on the previous 365 days. Your Status Credit balance may fluctuate daily as new Status Credits are earned, and older Status Credits reach the end of their validity period. Your Forever Gold Status Credit balance is calculated separately and includes all Status Credits earned from 1 February 2013 onwards. To view your balances, visit My Velocity.
3. From 1 October 2025, Platinum Plus will be Velocity Frequent Flyer’s highest published Status. To be eligible to upgrade into Platinum Plus Status, members must have a total of 2,000 Status Credits in their Status Credit balance earned during the previous 365 days, with at least 1,500 Status Credits in their balance earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. Status Credits earned through eligible Partner Airline marketed and operated flights, Family Pooling (as a beneficiary), Flybuys, eligible Velocity Points earning credit cards or with any other partners will not count towards the minimum balance requirement of Status Credits to be earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. Status Credits transferred to a beneficiary through Family Pooling are not earned by the contributor and do not form part of the contributor’s Status Credit balance. Platinum Plus members will have access to all Platinum membership benefits (excluding Companion Gold) and the following benefits: the highest level of priority and service throughout your travel journey on Virgin Australia marketed and operated flights, ability to gift 1x Companion Platinum membership, utilisation of Complimentary Business Class Upgrades on eligible Virgin Australia domestic and international short haul Choice and Flex fares, access to Fly Later, total checked-in baggage allowance of 5x 32kg per piece on eligible domestic and international short haul Virgin Australia marketed and operated flights (applicable for all fare types that include a baggage allowance which excludes Lite fares), access to the Priority Phone Service team, and access to exclusive events and offers throughout the Benefit Period (subject to availability). Velocity may change Platinum Plus membership benefits at its discretion. Velocity membership terms and conditions apply.
4. From 1 October 2025, Forever Gold will be introduced as Velocity Frequent Flyer’s new Status to recognise long-term loyalty. To be eligible for Forever Gold Status, Velocity members must have a total of 12,000 Status Credits in their Status Credit balance calculated from 1 February 2013 onwards, with at least 9,000 Status Credits in their balance earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. Status Credits earned through eligible Partner Airline marketed and operated flights, Family Pooling (as a beneficiary), Flybuys, eligible Velocity Points earning credit cards or any other partners will not count towards the minimum balance requirement of Status Credits which must be earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights, flown by the member. Status Credits transferred to a beneficiary through Family Pooling are not earned by the contributor and do not form part of the contributor’s Status Credit balance. Forever Gold members will be entitled to Gold membership benefits in each Benefit Period, unless their Status level is Platinum or Platinum Plus (in which case they will receive the member benefits for their Platinum or Platinum Plus Status (as applicable) in the relevant Benefit Period). Forever Gold members are not eligible for Membership Pause. Complimentary Partner memberships are only available once for all Gold members as per Velocity membership Terms and Conditions. Velocity may change Gold membership benefits at its discretion. Forever Gold is not transferrable to any other member. Forever Gold members will not downgrade below Gold Status. Forever Gold Status will terminate when Velocity membership is terminated by the member or Velocity, including when Velocity becomes aware the member has passed away.