Protecting your privacy

Velocity Frequent Flyer is committed to protecting the privacy of your personal information. This commitment is demonstrated in our Privacy Policy which tells you how we manage your personal information and how to contact us if you have any privacy concerns.

If our Privacy Policy does not answer a question that you have about how we manage your personal information, please call or email us. 

For specific information on the types of information that we collect about you and why we do this, you should read our privacy statement:

Contact us

If you have a concern about your privacy or wish to make a privacy complaint, you can contact us by:

  1. Calling us 
  2. Writing to us at the below address:

Privacy Officer
Legal Department
PO Box 1034
Spring Hill QLD 4004