Singapore Airlines

Travel with Singapore Airlines and set your Velocity Points flying

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Earn Velocity Points with Singapore Airlines

Velocity is proud to partner with Singapore Airlines, one of the world’s most respected and innovative airline brands. Our partnership allows you to earn Velocity Points when flying on Singapore Airlines operated flights with a SQ or VA flight number, when flying across the Singapore Airlines network.

How many Points will I earn?

Earn Points per mile flown when you travel in an eligible class on Singapore Airlines1.

The number of Velocity Points you earn with Singapore Airlines is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​Use our Mileage calculator to determine the number of miles you will fly then refer to the tables below to know your Points earn rate.

To make a booking, please visit virginaustralia.com, singaporeair.com or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at time of booking.

Book now

Singapore Airlines operated flight with a VA flight number for travel from 1 November 2022

Fare Type Points Earn Rate Per Mile
Business 2
Flex 1
Choice 0.5

Singapore Airlines operated flight with a SQ flight number

Fare Type Singapore Airlines (SQ) Fare Class Points Earn Rate Per mile
Suites/First F,A 2
Business Flexi Z, C, J
 1.5
Business Class - Standard/Lite D, U
 1.25
Premium Economy Flexi S, T
 1.25
Premium Economy Standard P, R, L
 1
Economy Flexi Y, B, E
 1
Economy Standard M, H, W 0.75
Economy Lite N, Q, V, K, G 0.5

Note: The above earn rates also apply to flights operated by Virgin Australia with a SQ flight number.

To ensure you earn Velocity Points make sure you enter your Velocity membership number when making your booking or call the Singapore Airlines contact centre directly or present your Velocity membership card at check in.

Popular destinations

In need of a holiday? See our most popular destinations to fly to, along with the number of Points you will earn when flying with Singapore Airlines.

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Velocity Points cannot be earned on:

  • Reward Seat bookings
  • Charter flight bookings
  • Fares classes other than as specified in tables above
  • Any Singapore Airlines flight/s where KrisFlyer miles have been used as a form of payment (in part payment or full payment) irrespective of the fare class flown (eg: where KrisFlyer miles are used as part or full payment in a booking with multiple flight destinations, the whole booking is excluded from earning Velocity Points)
  • Any Codeshare flight operated by any other airline (excluding Singapore Airlines operated flights with a Virgin Australia flight number, or Virgin Australia operated flights with a Singapore Airlines flight number)

Claim missing Points

It can take up to 14 days after your flight for your Points to be added to your Account.
If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim by logging into your Velocity Account and following the steps provided.

Submit a claim

Terms & Conditions:

1. Earn rates are correct as at 9 November 2022 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.
2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.
3. To link your accounts please ensure:

  • You have a current and active KrisFlyer Account
  • The First Name and Last Name in your Velocity Account match the First Name and Last Name in your KrisFlyer Account
  • Your Date of Birth in your Velocity Account matches the Date of Birth in your KrisFlyer Account

If your details do not match, your request to link Accounts will be unsuccessful.

4. When flying on a Singapore Airlines-operated flight with a VA flight number.

Earn Status Credits with Singapore Airlines

Earn Status Credits when you travel in an eligible fare class on Singapore Airlines operated flight with a SQ or VA flight number.

Calculate the number of Status Credits you can earn by using our Mileage Calculator to determine the number of miles you are flying. Then refer to the table below with your chosen Fare Type.

To make a booking please visit virginaustralia.com, singaporeair.com or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at the booking screen.

Book now

How many Status Credits will I earn?

Popular destinations

In need of a holiday? See our most popular destinations to fly to, along with the number of Status Credits you will earn when flying with Singapore Airlines.

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Velocity Status Benefits with Singapore Airlines

Enjoy benefits that are tailored to your Velocity membership level.

Carry your My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with Singapore Airlines.

  • Silver Membership Digital Card

    Benefits for Silver Status members

    • Up to 50% Bonus Points on miles flown4

      Up to 50% Bonus Points on miles flown4

    See all Silver benefits
  • Gold Membership Digital Card

    Benefits for Gold Status members

    See all Gold Benefits
  • Platinum Membership Digital Card

    Benefits for Platinum members

    See all Platinum benefits
  • Platinum Plus Membership Digital Card

    Benefits for Platinum Plus members

    See all Platinum Plus benefits

Velocity Status Credits cannot be earned on:

  • Reward Seat bookings
  • Charter flight bookings
  • Fares classes other than as specified in tables above
  • Any Singapore Airlines flight where KrisFlyer miles have been used as form of payment irrespective of the fare class flown
  • Any Codeshare flight operated by any other airline (excluding Singapore Airlines operated flights with a Virgin Australia flight number, or Virgin Australia operated flights with a Singapore Airlines flight number)

Terms & Conditions:

1. Earn rates are correct as at 9 November 2022 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.
2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.
3. To link your accounts please ensure:

  • You have a current and active KrisFlyer Account
  • The First Name and Last Name in your Velocity Account match the First Name and Last Name in your KrisFlyer Account
  • Your Date of Birth in your Velocity Account matches the Date of Birth in your KrisFlyer Account

If your details do not match, your request to link Accounts will be unsuccessful.

4. When flying on a Singapore Airlines-operated flight with a VA flight number.

Discover how to transfer your KrisFlyer miles to Velocity Points

If you are also a member of KrisFlyer, the loyalty program of Singapore Airlines, you can set up a link between your Velocity Account and KrisFlyer Account and convert Points and miles between both programs. 

To transfer your KrisFlyer miles to Velocity Points:

Link your Velocity Frequent Flyer and KrisFlyer accounts to convert Velocity Points and KrisFlyer miles between both programmes.

For every 1.55 KrisFlyer miles you transfer, you will receive 1 Velocity Point.  When transferring from Velocity Frequent Flyer to KrisFlyer, the conversion rate will also be at a rate of 1.55 Velocity points to 1 KrisFlyer mile.  A minimum of 5,000 Velocity Points or KrisFlyer miles per conversion applies. Please note that transfers cannot be reversed once made.

View Terms and Conditions

  • Log in to your KrisFlyer account.
  • Select PPS Club/KrisFlyer from the top navigation, and then “Other ways to redeem miles”. Once loaded, find and select “Velocity” from the bottom of the page, and then “Convert your KrisFlyer miles to Velocity Points”. 
  • To Link3  your accounts, on the pop-up, under “To convert, link your favourite partner programmes now”, select “Proceed”.
  • Under Add Partner, select “Select Airline Partner” and “Virgin Australia- Velocity” and add your Velocity membership number. Once complete, select “Add and Link”.
  • Select “Airline Partner” and “Virgin Australia - Velocity”.
  • Enter the number of miles you wish to convert and then select “Proceed” to confirm and complete your transaction.
  • You will now be able to log in to your Velocity account and see your transferred Points.
Transfer Now

Transfer your Velocity Points to KrisFlyer miles

Terms & Conditions:

1. Earn rates are correct as at 9 November 2022 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.
2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.
3. To link your accounts please ensure:

  • You have a current and active KrisFlyer Account
  • The First Name and Last Name in your Velocity Account match the First Name and Last Name in your KrisFlyer Account
  • Your Date of Birth in your Velocity Account matches the Date of Birth in your KrisFlyer Account

If your details do not match, your request to link Accounts will be unsuccessful.

4. When flying on a Singapore Airlines-operated flight with a VA flight number.

Redeem your Velocity Points with
Singapore Airlines

Velocity members are able to redeem Velocity Points for Economy, Premium Economy and Business Class Reward Seats on the Singapore Airlines network excluding flights to and from China and Hong Kong.

We are working closely with Singapore Airlines to restart Reward Seat redemptions in First Class.

Note that the routes operated by Singapore Airlines may be subject to COVID-19 restrictions, and not all flights will have Reward Seats available. Available travel dates will vary for each route.

Redeem now
How many Points do I need for a Reward Seat?
 
  • Use our Mileage Calculator to determine the number of Points you will need, based on the distance you will fly
  • Refer to the tables to see the minimum amount of Points required for each fare class

Redeem Velocity Points with Singapore Airlines

In need of a holiday? See some of our most popular destinations to fly to, along with the number of Points you will need to book a Reward Seat on Singapore Airlines.

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Short on Points to get to your next reward?

With Points Booster you can buy the missing Points you need to get there sooner!
Minimum and maximum purchase limits, and T&Cs apply.

Buy Points

Terms & Conditions:

1. Earn rates are correct as at 9 November 2022 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.
2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.
3. To link your accounts please ensure:

  • You have a current and active KrisFlyer Account
  • The First Name and Last Name in your Velocity Account match the First Name and Last Name in your KrisFlyer Account
  • Your Date of Birth in your Velocity Account matches the Date of Birth in your KrisFlyer Account

If your details do not match, your request to link Accounts will be unsuccessful.

4. When flying on a Singapore Airlines-operated flight with a VA flight number.

Bring on work trips that work for you with Singapore Airlines and Virgin Australia Business Flyer

Virgin Australia Business Flyer is proud to partner with Singapore Airlines to make work trips more rewarding for your business when you travel with Singapore Airlines.  

Plus, as a Virgin Australia Business Flyer member, you can earn Velocity Points for your business5 and your team,6 all in one work trip. 

Login to book

How many Points will my business earn?

 

Login to book

Each time you book a Singapore Airlines flight via the Virgin Australia Business Flyer Booking Portal, your business will earn Velocity Points.5 The more you travel the more Velocity Points your business will earn. 

Simply book a Singapore Airlines operated flight with a VA flight number, travelling in an eligible fare class and your business will earn Velocity Points per dollar spent, according to your membership Tier.5

The higher the Tier, the more Points your business will earn:  

Tier 1

1 Point per $1 spent

Tier 2

1.5 Point per $1 spent

Tier 3

2 Point per $1 spent

Singapore Airlines operated flights with a VA flight number:

Fare Type Virgin Australia (VA) Class Fare Points Earn Rate per $1 Spent (Tier 1) Points Earn Rate per $1 Spent (Tier 2) Points Earn Rate per $1 Spent (Tier 3)
Business J, C, D 1 1.5 2
Economy Flex Y, B, W, H, K, L 1 1.5 2
Economy R, E, O, N, V, P, Q, T, I, S 1 1.5 2

How to earn Points and Status for the traveller

With Virgin Australia Business Flyer it’s not just the business that reaps the rewards. The individual traveller will also earn Velocity Frequent Flyer Points and Status Credits based upon their Velocity membership status.7

To find out more about how many Points the traveller can earn, click here. 

To learn more on how to earn Status, click here.

Frequently Asked Questions

Terms & Conditions:

1. Earn rates are correct as at 9 November 2022 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.

2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.

3. To link your accounts please ensure:

  • You have a current and active KrisFlyer Account
  • The First Name and Last Name in your Velocity Account match the First Name and Last Name in your KrisFlyer Account
  • Your Date of Birth in your Velocity Account matches the Date of Birth in your KrisFlyer Account

If your details do not match, your request to link Accounts will be unsuccessful.

4. When flying on a Singapore Airlines-operated flight with a VA flight number.

5. Singapore Airlines Business Points: Virgin Australia Business Flyer members (Members) will earn Velocity Points when Travellers fly on eligible Singapore Airlines operated flights with a VA flight number (excluding fare classes X, Z and G) bookable via an Eligible Booking Channel as follows: 

  • Tier 1: 1 Point per AUD $1 spent

  • Tier 2: 1.5 Points per AUD $1 spent

  • Tier 3: 2 Points per AUD $1 spent

Please note that Velocity Points cannot be earned on certain fees or charges (e.g. baggage charges and credit card surcharges). Travellers travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased. An Eligible Booking Channel is: 1. the Virgin Australia Business Flyer Booking Portal, 2. www.virginaustralia.com provided that the Member’s ABN is included, 3. the Member’s nominated TMC, and 4. the Guest Contact Centre.

Please note that Members can earn up to 1,000,000 Velocity Points per annum for travel on flights marketed and operated by Virgin Australia or flights marketed by Virgin Australia and operated by eligible international partner airlines (with a VA flight number) (including Singapore Airlines) based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer. 

Membership and Points earn is subject to the Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions, and any changes to the Member benefits and program features, including Points earn for eligible travel on flights operated by Singapore Airlines, will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.

Earn rates are correct as at 3 April 2023 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's website. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our international partner airlines will earn Points based on originally purchased fare classes. If paying for an upgrade with the international partner airline, the airline partner may re-issue the ticket without a VA flight code/the ticket may no longer start with 795, and the member may no longer be eligible for Points earn. Check the Virgin Australia Business Flyer Terms and Conditions  and Velocity Membership Terms and Conditions for details about earning Points.

6. Velocity Frequent Flyer Points Earn: If the individual flying with Virgin Australia or a partner airline is a Velocity Frequent Flyer member, they may also earn Velocity Points on eligible flights in accordance with the Velocity membership Terms and Conditions.

7. Velocity Membership Terms and Conditions apply.

8. Pay with Points: Minimum 3,000 Points required when using Pay with Points. Payment surcharge may apply. Virgin Australia fare rules apply to Pay with Points flight bookings. Virgin Australia Business Flyer membership Terms and Conditions apply. When using Pay with Points as your payment method for Economy X upgrades and additional baggage fees, the full amount of these items must be paid in Points.

9. Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 3,000 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member.

*Virgin Australia Business Flyer membership is available to businesses with an active ABN/ACN and an Australian business address that spend up to $500,000 per annum on domestic air travel spend. The business cannot be a travel agent, travel management company, travel wholesaler, air travel consolidator or anyone re-selling air travel. For more information, please see the Virgin Australia Business Flyer Terms and Conditions.