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Flybuys Transfer for Take off Terms and Conditions*

Game of Chance

A. General

1. The terms of this document, information on how to enter this Promotion, mechanics of entry and the Prize/s form part of the terms and conditions for entry into this Promotion (Conditions). Entry into this Promotion is deemed acceptance of these Conditions by each Entrant. 
2. The Promotion commences at 09:00 am AEDT on 2 February 2026 and ends at 11:59 pm AEDT on 31 March 2026 (Promotion Period).
3. The Promoter is Velocity Frequent Flyer Pty Ltd (ACN 601 408 824) of registered address 275 Grey St, South Brisbane QLD 4101.
4. Entry is open to Australian residents (or any person that has a current Australian residential address) who are aged 18 years or over and who is a valid current Velocity Frequent Flyer member (or new Velocity Frequent Flyer member who joins during the Promotion Period) and a valid current Flybuys member (or new Flybuys member who joins during the Promotion Period) (Entrants). To be a valid Flybuys member the Flybuys member account must include the member’s full name, a valid email address and a valid contact phone number, current at time of the prize draw.  To be a valid Velocity Frequent Flyer member the Velocity member account must be active at time of the prize draw. The Flybuys primary account holder details must match the details of the linked Velocity member. 
5. Only Flybuys members who are the named Flybuys primary account holder will be eligible to win a prize. Individuals whose Flybuys membership card is linked to another Flybuys account as a ‘household member’ are eligible to enter the Promotion, however, the prize will be awarded to the individual who is the named Flybuys primary account holder, and not the individual who holds the linked account. If a non-primary account holder enters the Promotion, by entering the Promotion the non-primary account holder acknowledges that they have made the primary account holder aware of their entry and of these Conditions.  
6. The directors, officers, management and employees (and their immediate families) of Flybuys or the Promoter and its related bodies corporate and agencies associated with this Promotion are not eligible to enter this Promotion.

B. Entry

7.  Entrants will be automatically entered into the Promotion when they do one or more of the following actions during the Promotion Period: 

a. First ever link: Receive one (1) entry into the prize draw when you link your Flybuys account and Velocity account for the first time. For your first ever link entry to be eligible, your Flybuys account and Velocity account must remain linked until the end of the Promotion Period.

b. Manual Transfer: Receive two (2) entries into the prize draw for every 1,000 Flybuys points you manually transfer from your Flybuys account to your Velocity account, which converts to 500 Velocity points. For your entries for manual transfer to be eligible, your Flybuys account and Velocity account must remain linked until the end of the Promotion Period.

c. Auto Transfer: Turn on Auto Transfer (includes members who already have Auto Transfer turned on) and receive four (4) entries into the prize draw for every 1,000 Flybuys points you auto transfer from your Flybuys account to your Velocity account, which converts to 500 Velocity points. For your entries for auto transfer to be eligible, your Flybuys account and Velocity account must remain linked, and you must remain opted into Auto Transfer until the end of the Promotion Period.

8. The following additional criteria applies when transferring points from your Flybuys account to your Velocity account: 

a. If you have linked your Velocity account to your Flybuys account, you can choose to manually transfer a minimum of 1,000 Flybuys points at a time to your Velocity account. Each time you transfer 1,000 Flybuys points to your Velocity account, it will convert to 500 Velocity Points in your Velocity account.  

b. If you choose to opt into Auto Transfer, your entire existing Flybuys points balance (to the highest multiple of 1,000 Flybuys points) will be automatically transferred to your linked Velocity account, and every 1,000 Flybuys points you subsequently collect will be automatically converted to 500 Velocity Points in your Velocity account.  

c. There is no limit to the amount of Flybuys points you can transfer to your Velocity account.  

d. Only one Velocity account can be linked to a Flybuys account at any one time. 

e. To turn on Auto Transfer, the full name and date of birth on your Flybuys account and linked Velocity account must match. You can de-link or manage your linked accounts at any time at: https://experience.flybuys.com.au/partners/velocity-frequent-flyer/

f. Visit flybuys.com.au/transfer to manually transfer your Flybuys points. 

g. Alternatively, to turn on Auto Transfer, visit https://experience.flybuys.com.au/partners/velocity-frequent-flyer/ and sign in to your Flybuys account then turn your Auto Transfer preference to ‘On’. This selection will apply to all members under that specific Flybuys account. You can turn your Auto Transfer preference to ‘Off’ at any time and will still be able to manually transfer your Flybuys points to your Velocity account. Please allow up to 48 hours for Velocity Points to be credited to your linked Velocity account and for your Flybuys points balance to be updated. Once Flybuys points have been transferred to your Velocity account they cannot be transferred back to your Flybuys account.

h. Velocity membership Terms and Conditions apply once Flybuys points are transferred to your Velocity account. 

i. Standard Flybuys Terms and Conditions apply to the collection and redemption of Flybuys points. 

9. There is no limit of entries per person for the duration of the Promotion Period, provided the criteria detailed in Entry method above are met.

10. Entries will be deemed accepted at the time of receipt by the Promoter and not at the time of transmission. Entries received will be considered final by the Promoter. Illegible, incomprehensible and incomplete entries will be deemed invalid. The Promoter accepts no responsibility for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction or otherwise including those entries not received by the Promoter.

11. If Entrants enter into the Promotion but no longer wish to participate, they can email competition@velocityfrequentflyer.com to l be removed from the Promotion.

12. Any costs associated with entering the Promotion remain an Entrant’s responsibility and may vary. 

13. The use of any automated entry software or any other mechanical or electronic means that allows an Entrant to automatically enter repeatedly (not including Auto Transfer) is prohibited and will render all entries submitted by that Entrant invalid.  

14. This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. Entrants understand that they are providing their information to the Promoter and not to Facebook. The information an entrant provides will only be used for the purposes outlined in these Conditions. Any questions, comments or complaints about this Promotion must be directed to the Promoter and not to Facebook. Facebook will not be liable for any loss or damage or personal injury, which is suffered or sustained by an entrant, as a result of participating in the Promotion (including taking/use of a Prize), except for any liability which cannot be excluded by law. The Entrant releases Facebook and its associated companies from all liabilities arising in respect of the Promotion. Any questions or comments regarding the Promotion must be directed to the Promoter, not to Facebook. 

15. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. Entrants understand that they are providing their information to the Promoter and not to Instagram. The information an entrant provides will only be used for the purposes outlined in these Conditions. Any questions, comments or complaints about this Promotion must be directed to the Promoter and not to Instagram. Instagram will not be liable for any loss or damage or personal injury, which is suffered or sustained by an entrant, as a result of participating in the Promotion (including taking/use of a Prize), except for any liability which cannot be excluded by law.

C. Drawing winners

16. This is a game of chance and skill plays no part in determining the Winner(s).

17. The draw will be conducted on 10/04/2026 at 10:00am AEST at Level 3/162 Collins Street, Melbourne VIC 3000 (Draw Date). All decisions of the Promoter are final, and no discussions or correspondence will be entered into by the Promoter. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible Entrant is drawn.

18. The winner or winners (a Winner) will be notified in writing (via email) by the Promoter within seven (7) business days of the draw and their last name, first initial, and postcode will be published on www.velocityfrequentflyer.com on 21/04/2026. 

19. If a Prize is not claimed within three (3) months of the draw, a redraw will occur. A draw for any unclaimed Prizes may take place on 10/07/2026 at the same time and place as the original draw, subject to any directions from a regulatory authority. 

20. A new Winner will be notified in writing (via email) by the Promoter within seven (7) business days of the draw. The last name, first initial, and postcode of any new Winner will be published on www.velocityfrequentflyer.com on 21/07/2026.

21. Entries not fully complying with these Conditions of Entry may be deemed invalid at the Promoter’s discretion. If a winning entry is deemed not to comply with these Conditions, the entry will be discarded, and the relevant Prize will be re-awarded in accordance with the relevant clause of these Conditions as if the discarded entry had not been received. 

22. The Promoter reserves the right to request that an Entrant or Winner provides proof of identity, proof of age, proof of residency and/or proof of entry validity in order to claim a Prize. Proof of identification, residency, age and entry considered suitable for verification is at the discretion of the Promoter. In the event that a Winner cannot provide suitable proof, the Winner will forfeit the Prize in whole and no substitute will be offered.

D. Prize

23. There are 100 prizes to be won. The first 50 valid entries drawn will each win a Major Prize consisting of a domestic return economy flight (Fare Class X) with Virgin Australia for two passengers (subject to the additional terms in clauses 29 to 41 below).The next 50 valid entries drawn will each win a Minor Prize consisting of 10,000 bonus Velocity Points and 10,000 bonus Flybuys points. The Prize will be awarded to the person named as the primary account holder on the Flybuys account in the entry. 

24. Maximum total Prize value is up to AUD$346,800.00 (including GST). The Prize is awarded “as is” with no warranty or guarantee, either express or implied by the Promoter. The Prizes are not substitutable, exchangeable, transferrable and cannot be taken as cash, unless otherwise stated. 

25. There are 100 prizes in total to be won during the Promotion Period: 

 a. 50 Major Prizes and 50 Minor Prizes. Each Major Prize consists of a domestic return economy flight (Fare Class X) for two passengers (subject to the additional terms in clauses 29 to 41 below) with a maximum total value for all Major Prizes totalling $334,000 AUD (each prize has a maximum value of $6,680 AUD for a domestic return flight for two).

b. Each Minor Prize consists of 10,000 Flybuys points valued at up to $50 and 10,000 Velocity Points valued at up to $206 AUD.

c. The 10,000 Velocity Points may be redeemed for goods and services with an approximate value of $206. Velocity Points will be allocated to the Winner’s Velocity membership account only. Value is based on a sample of the Velocity Points options that could be obtained by redeeming the Prize through the Velocity program at the time of this promotion. The estimate of value is provided for the purposes of licensing this promotion only – the value of the Velocity Points will vary depending on how and when they are redeemed by the Winner through the Velocity Points program.

26. If any Prize (or part of any Prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the Prize (or that part of the Prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

27.  During the entire duration of the Prize, a nominated parent/guardian must accompany any person under 18 years of age.

28. Flybuys Points and Velocity Points prizes will be credited to your respective account within 30 days of the end of the Promotion Period.

29.  Use of Velocity Points is subject to the Velocity Membership Terms and Conditions, which are located on the Velocity Frequent Flyer website at: https://www.velocityfrequentflyer.com/member-support/terms-conditions

30. Flybuys points prizes are subject to terms detailed at https://experience.flybuys.com.au/flybuys-terms-and-conditions/

31. Flights are subject to Virgin Australia’s Conditions of Carriage, and other relevant policies, which are located on the Virgin Australia website at www.virginaustralia.com. 

32. The Prize flights are subject to Virgin Australia’s economy class Fare Class X rules which can be found here. 

33. Winners will receive an email from the Promoter with instructions on the steps to redeem their flights. 

34. Virgin Australia flights are subject to booking and flight availability. 

35. If for any reason the Winner is unable to take the flight and is not entitled to a refund or credit under the relevant fare rules or the Australian Consumer Law, that portion of the Prize will be forfeited.

36. The Prize flights will not earn Velocity Points and cannot be upgraded.

37. It is a Winner’s responsibility to ensure that they have requisite visas, vaccinations, valid documentation (including but not limited to valid passports and visas) which meet the requirements of immigration and other government authorities at every destination. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be the sole responsibility of the Winner.

38. A Winner is responsible for all other expenses including accommodation, spending money, meals, drinks, transfers, laundry charges, activities, incidentals, taxes, energy surcharges, gratuities, service charges, passports, visas, travel insurance and all other ancillary costs. Travel insurance is highly recommended to protect against the additional costs incurred in the event of unforeseen circumstances. 

39. The Promoter and Flybuys makes no representation as to the safety, conditions or other issues that may exist at any destination or as part of the Prize. 

40. Prize flights must be taken within 12 months of the send date of the email notifying the Winner they are a Major Prize recipient. The expiry date will be stated in the email and cannot be extended. Your outbound flight must depart prior to the expiry date of the Prize. 

41. All bookings are subject to availability and blackout periods which include: Easter, Anzac Day, Christmas and New Year public holidays apply. All blackout periods applicable are noted below:

a. 02 April 2026 to 27 April 2026

b. 25 June 2026 to 20 July 2026

c. 18 September 2026 to 12 October 2026

d. 18 December 2026 to 11 January 2027

42. Each Major Prize includes two (2) persons travelling together on the same booking. The flights are non-redeemable for cash or any other prize. Tickets redeemed under this Prize are valid for Virgin Australia operated flights only and not code share services. Tickets are non-transferable (i.e. no name changes allowed after tickets are issued).

43. Tickets may not be sold or offered for resale (including via online auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original recipient or any subsequent bearer. If a Ticket is sold or used in breach of this condition, it will be cancelled at Virgin Australia’s sole discretion.

44. Subject to the unclaimed Prize draw clause, if for any reason the Winner does not redeem the Prize (or an element of the Prize) by the time stipulated by the Promoter, then the Prize (or that element of the Prize) will be forfeited.

45. The Prize may be subject to additional terms and conditions. You should contact the third party for more information. Flybuys bonus point prizes are subject to terms detailed at    https://experience.flybuys.com.au/flybuys-terms-and-conditions/.

E. Privacy

46. By entering this Promotion, Entrants agree to be contacted in relation to this Promotion by the Promoter. Should an Entrant’s contact details change during the Promotion Period, it is the Entrant’s responsibility to notify the Promoter. 

47. The Promoter and Loyalty Pacific Pty Ltd (Flybuys) are collecting your personal information for the purpose of conducting the Promotion, including providing any Prize to you, and may disclose your personal information to and/or collect your personal information from each other for this purpose only. If the Promoter and Flybuys cannot collect your personal information, we will not be able to enter you in the Promotion or provide you with a Prize. The Promoter may also disclose your personal information to and/or collect your personal information from its related companies (including Velocity Frequent Flyer Pty Ltd and Velocity Rewards Pty Ltd) and third parties who provide (or help the Promoter provide) products and services. The Promoter may disclose your personal information to persons or organisations located in overseas countries, as described in the Promoter’s Privacy Policy (www.virginaustralia.com/privacy). The Promoter’s Privacy Policy also states how you can seek to access or correct your personal information and how to make a privacy complaint.  You can contact the Virgin Australia Privacy Officer in at privacy@virginaustralia.com. Flybuys uses and manages personal information in accordance with its privacy policy at www.flybuys.com.au/about/#/privacy-policy. With respect to personal information disclosed to Flybuys by the Promoter as part of the Promotion, Flybuys will only use and disclose this information for the purpose of conducting the Promotion, including providing any Prize to you, or as required by law. For any Flybuys related Privacy queries please contact the Flybuys Privacy Officer via email at privacy@flybuys.com.au, via phone on 13 11 16 (Monday to Friday, 9am-7pm AEST, excluding national public holidays) or via post at PO Box 12125, A’Beckett Street, Melbourne, VIC 8006.

48. You consent to the Promoter using your personal information for future promotional and marketing purposes regarding the Promoter’s products and services, including contacting the Entrant via SMS and email messages (and you consent to receiving such messages from the Promoter).  Information on how to opt-out from these messages is set out in the Promoter’s Privacy Policy.  

49. Entrant’s personal information may be disclosed to State and Territory lottery departments and Winners’ names published as required under the relevant lottery legislation. 

50. A request to access, update or correct any information should be directed to the Promoter. A request to access, update or correct any information that Flybuys holds about Entrants should be directed to Flybuys. 

F. Intellectual Property

51. Entrants agree that they are fully responsible for any materials they submit via the Promotion including but not limited to comments, recordings and images (Content). To the extent permitted by law, the Promoter is not liable for such Content. The Promoter may remove or decline to publish any Content without notice for any reason whatsoever. Entrants warrant and agree that:

a. they will not submit any Content that is unlawful or fraudulent, or that the Promoter may deem in breach of any intellectual property, privacy, publicity or other rights, defamatory, obscene, derogatory, pornographic, sexually inappropriate, violent, abusive, harassing, threatening, objectionable with respect to race, religion, origin or gender, not suitable for children aged under 15, or otherwise unsuitable for publication; 

b. their Content shall not contain viruses or cause injury or harm to any person or entity; 

c. they will obtain prior consent from any person or from the owner(s) of any property that appears in their Content; 

d. the Content is the original artistic and/or literary work of the entrant that does not infringe the rights of any third party; 

e. they consent to any use of the Content which may otherwise infringe the Content creator’s/creators’ moral rights pursuant to the Copyright Act 1968 (Cth) and warrant that they have the full authority to grant these rights; and

f. they will comply with all applicable laws and regulations, including without limitation, those governing copyright, content, defamation, privacy, publicity and the access or use of others' computer or communication systems. 

52. Each Entrant releases and indemnifies the Promoter and agencies associated with the Promotion against all liability, cost, loss or expense arising out of acceptance of any Prize or participation in the Promotion including (but not limited to) personal injury and damage to property, except to the extent that such liability, cost, loss or expense is caused or contributed by the Promoter’s or its associated agency’s negligent or wrongful act.

53. Winners and entrants have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified. However, to the extent that it is permitted to do so, Flybuys will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including, without limitation, allergies, skin conditions or other reactions), illness or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition or accepting or using any prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).  Nothing in this clause restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth). 

54. As a condition of entering this Promotion, Entrants hereby assign to the Promoter, all right, title and interest in and to all intellectual property rights (including copyright but excluding moral rights) in any material created pursuant to the Entrant’s participation in any aspect of the Promotion (Works). Entrants acknowledge that the Promoter is free to use the Works and to exercise its rights in relation thereto and the Entrant will not be entitled to any fee for such use. Entrants agree they may not be attributed as the author of the Works and that the Promoter may undertake any act or omission in relation to the Works, which may otherwise constitute an infringement of their moral rights.

55. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a Winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter. 

G. Tax

56. The Promoter will not be liable for any tax liability, including without limitation income tax, fringe benefits tax, or any liability or loss of opportunity due to reportable fringe benefits, incurred by a Winner, an Entrant, their family, associates, employer and/or any other party due to participation in the Promotion or the receipt or the acceptance or use of any Prize or acceptance, receipt or redemption of Velocity Points.

57. Entrants, the Winner and/or any such relevant party will be required to pay any taxes and other airport related charges including any applicable GST on those taxes and charges) which may be due on receipt or use of the Prize or the receipt or redemption of Velocity Points.

58. Entrants should seek independent financial advice to ensure they understand possible tax implications in relation to any tax liability and/or reportable fringe benefits before acceptance or use of a Prize or the receipt or redemption of Velocity Points. 

59. The Promoter, its agents and associated entities do not accept responsibility for and makes no representations about any tax liability as a result of participating in the Promotion or from receiving or using any of the Prizes or from receiving or redeeming Velocity Points.

60. Flybuys is not liable for any tax implications arising from prize winnings. Independent financial advice should be sought. In respect of Flybuys points prizes, where this competition involves, for GST purposes, supplies being made for non-monetary consideration, entrants will follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

H. legal

61. The Promoter reserves the right to verify the validity of entries and to:

a. disqualify any entry which, in the opinion of the Promoter, includes objectionable content, profanity, potentially insulting, inflammatory or defamatory statements, or does not comply with these Conditions;

b. disqualify any Entrant (and any of their entries) who tampers with the entry process, who submits an entry that is not in accordance with these Conditions, or who engaged in any unlawful or other improper conduct calculated to jeopardise the fair and proper conduct of this Promotion; or

c. disqualify any Entrant (and any of their entries) who has, in the opinion of the Promoter, engaged in conduct when entering the Promotion which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or the Promoter. 

The Promoter reserves the right to disqualify a Winner if the Promoter becomes aware that the Winner and/or the Winner’s entry is of a type described in this clause. Any Entrant disqualified under this clause is prohibited from any further participation in the Promotion.  Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved. 

62. In the event a Winner’s companion is under the age of 18, a nominated parent/legal guardian of such person will be required to sign the legal documentation required under this clause on their behalf.

63.. In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability to proceed with the Promotion, or provide the/a Prize/s, on the dates and in the manner described in these Conditions, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may in its absolute discretion cancel the Promotion and recommence it from the start on the same conditions, subject to any written directions given under relevant legislation. 

64. If, for any reason, this Promotion is not capable of running as planned, including due to infection by computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this Promotion, the Promoter reserves the right  to disqualify any individual who tampers with the entry process, take any action that may be available and to cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries, subject to any written direction given under relevant legislation. 

65. To the extent permitted by law, the Promoter and its associated entities (and their respective officers, employees and agents) are not responsible for and exclude all liability for any direct, indirect or consequential injury, loss and/or damage arising in any way in connection with this Promotion or any Prize/s. This includes, but is not limited to: (i) technical malfunctions, delays or failures, including those resulting from accessing any materials related to this Promotion and any incorrect or inaccurate or incomplete information communicated in the course of, or in connection with, this Promotion as a result of any technical malfunctions, delays or failures; (ii) theft, unauthorised access or third party interference; (iii) lost or damaged entries, Prize claims or Prizes; (iv) any variation in Prize value to that stated in these Conditions; and (v) acceptance and/or use of any Prize (including but not limited to any component of a Winner’s Prize).   

66. Permit numbers: NSW Authority No. TP/00381  ACT Permit No. TP25/03157 SA Permit No. T25/2385.