DoorDash
DoorDash
Fast delivery, fast rewards. Earn Velocity Points every time you place an eligible order with DoorDash.
Fast delivery, fast rewards. Earn Velocity Points every time you place an eligible order with DoorDash.
On this page: Earn Points How it works Why choose DoorDash Frequently Asked Questions
Earn 2,000 bonus Velocity Points with DoorDash*
Link your Velocity Frequent Flyer account to your DoorDash account and earn 2,000 bonus Velocity Points on your first linked eligible order!* Offer ends 12 August 2025 (unless extended or varied).
Plus, you will earn Velocity Points on every eligible order with DoorDash.* From a takeaway craving to a fridge stock crisis - every order, now with a side of Velocity Points.
Ready to get started?
- Download the DoorDash app if you don’t have it already
- Open the DoorDash website or app on your Apple or Android device
- Link your Velocity account by adding your membership number
- Make your first linked order through the DoorDash app or www.doordash.com by 12 August 2025 to earn 2,000 bonus Velocity Points*
How it works
Download and link
New to DoorDash? Download the DoorDash app, or visit www.doordash.com, create an account and link your Velocity account. Complete a linked order to earn 2,000 bonus Velocity Points*
Already order through DoorDash? Simply link your Velocity account in the DoorDash app or at www.doordash.com and complete a linked order to earn 2,000 bonus Velocity Points*
*T&Cs apply. Offer ends 12 August 2025 (unless extended or varied).
Order and Earn
Earn 1 Velocity Point per $1 spent on every eligible order with DoorDash*
*T&Cs and exclusions apply.
Why we love DoorDash
More than just dinner
Groceries and everyday essentials at your fingertips.
Your favourite restaurants
Your local favourites and all the classics, delivered.
30% off your first order
New DoorDash customers get 30% off and $0 delivery on their first order.#
Thousands of restaurants and retailers to choose from!
Costco, Guzman Y Gomez, McDonald's, Coles, Dan Murphy's and more!
FAQ's
All your questions asked and answered.
Linking DoorDash to Velocity Frequent Flyer and Velocity membership
DoorDash is a food and grocery delivery service available via the DoorDash app or www.doordash.com. The DoorDash app is available for download via the Apple and Google Play stores.
To earn Velocity Points with DoorDash you must link your Velocity membership number into your DoorDash customer account found in the settings section of the DoorDash App or www.doordash.com.
Once you have linked your Velocity account successfully with DoorDash you will earn Velocity Points on eligible orders.
Please ensure you have the latest operating system on your iPhone or Android device and try downloading again. If you continue to have issues, please reach out to DoorDash Support.
Make sure you are running the latest version of the app to access Velocity Frequent Flyer’s functionality. Update DoorDash app in the Apple App Store (iOS) or the Google Play store (Android) if required.
To earn Velocity Points using DoorDash, you must first link your Velocity membership number with DoorDash before placing an eligible order. Once linked, you will earn Velocity Points on all eligible orders. Follow the steps below to link your accounts:
- Navigate to www.doordash.com/velocity and follow the prompts; or
- In the DoorDash app, tap on ‘Me’ and then 'Settings' to then open the Velocity Frequent Flyer page;
- Enter your first name, last name and Velocity membership number as per your Velocity account to verify your Velocity account; and
- Read and accept the Terms and Conditions and Privacy Policy and click ‘Link Velocity Account’
If the details you entered are correct, your accounts will be linked within 48 hours and you will receive an email confirmation from DoorDash
If unsuccessful in linking, you will be notified by DoorDash about how to resolve the issue.
Please ensure that the Velocity membership details you have entered in your DoorDash account match your Velocity account, including your first and last name and Velocity Frequent Flyer number. If you are still experiencing issues, please reach out to DoorDash Support.
Once you have completed the steps to link your accounts, you will receive a confirmation email from DoorDash. Validation may take up to 48 hours to be completed. You can also check that your accounts are linked via the Velocity Frequent Flyer page in your DoorDash account.
Once you have unlinked your Velocity Frequent Flyer account, you will no longer earn Velocity Points on eligible orders. To unlink your accounts:
- Navigate to www.doordash.com/velocity and follow the prompts; or
- In the DoorDash app, tap on ‘Me’ and then 'Settings' to open the Velocity Frequent Flyer page; and
- Press 'Unlink'.
Once unlinked you will receive an email from DoorDash to confirm your Velocity Frequent Flyer account has been unlinked from your DoorDash account.
Yes, you can! Velocity Frequent Flyer membership is free for eligible customers. For full eligibility please read Velocity Frequent Flyer’s full terms and conditions below.
To sign up to the Velocity Frequent Flyer Program click here.
You will be redirected to the Velocity Frequent Flyer join form where you will be asked for personal information such as name, date of birth, address, contact number and email address. Complete the join form, read and accept the Velocity Frequent Flyer privacy policy and terms and conditions.
When you have completed the Velocity Frequent Flyer join form you will receive your Velocity Frequent Flyer membership number on screen and via email immediately.
Once you have received your Velocity Frequent Flyer membership number, return to DoorDash and link your account by following the below steps:
- Navigate to www.doordash.com/velocity and follow the prompts; or
- In the DoorDash app, tap on ‘Me’ and then 'Settings' to then open the Velocity Frequent Flyer page;
- Enter your first name, last name and Velocity membership number as per your Velocity account to verify your Velocity account; and
- Read and accept the Terms and Conditions and Privacy Policy and click ‘Link Velocity Account’.
If the details you entered are correct, your accounts will be linked within 48 hours and you will receive an email confirmation from DoorDash
If unsuccessful in linking, you will be notified by DoorDash about how to resolve the issue.
You can only earn Velocity Points on a single linked DoorDash account. Once your Velocity Frequent Flyer account and DoorDash account are linked you cannot link that Velocity Frequent Flyer account to a secondary DoorDash account.
No, you don’t. Your DoorDash account will be linked simply by using your Velocity Frequent Flyer membership number. However, the name on the Velocity membership and the DoorDash customer account must be the same.
No, you will not earn Velocity Points on refunded orders.
Do you have an email from Velocity in your inbox? If so, you can find your membership details at the top of the email.
Otherwise, if you know the email address, first name and last name registered on your Velocity account, and have set up your security question, you can recover your Velocity membership number via the Velocity website. Your Velocity membership number will then be emailed to the address registered on your Velocity account.
Alternatively call the Velocity Membership Contact Centre on 13 18 75 who can further assist you.
To join Velocity for free simply fill out the join form here.
There are a number of exciting destinations that your Velocity Points could take you. Please visit the How to use Points for flights page to learn more about how you can redeem your Velocity Points to book a flight.
No.
Earning Velocity Points and Rewards with DoorDash and Partnership
Velocity Points are earned on eligible orders made on the DoorDash app or doordash.com. It’s easy! All you have to do is link your DoorDash and Velocity Frequent Flyer accounts prior to placing an eligible order with DoorDash.
With DoorDash you will earn 1 Velocity Point per $1 spent on completed eligible orders for delivery in Australia.
Velocity Points will be earned on the total amount of the eligible order after any applicable promotions or discounts have been applied. If a Gift Card is used as a payment method, Velocity Points will not be earned on the portion of the transaction paid for using the Gift Card. Velocity Points will not be awarded on the purchase of Gift Cards, payment of tips and Dash Pass Subscription fees.
For full Terms and Conditions see below.
Velocity Points can be earned on eligible orders at DoorDash. You cannot earn Velocity Points on the following :
- Purchase and redemption of Gift Cards
- Payment of tips
- Dash Pass Subscription fees
For full Terms and Conditions see below.
From time to time Velocity and DoorDash may have promotions and special offers available.
Velocity email most of its promotions to its members opted in for these communications – including fare sales and exclusive member offers. These offers can also be viewed in the Velocity Frequent Flyer app. To ensure we have the correct contact details for you, please log in to your My Velocity account with your membership number and password and check the My Preferences section.
Simply link your Velocity and DoorDash accounts and complete an eligible order by 12th August 2025 to earn 2,000 bonus Velocity Points. Terms and Conditions apply, see below.
You will receive your Velocity Points in your account within 3 working days of completing an eligible order. If you have questions please reach out to DoorDash Support.
No way! The sky is the limit, so keep your Velocity Frequent Flyer account linked with DoorDash to earn Velocity Points on all eligible orders.
No, to earn Velocity Points using DoorDash, you must first link your Velocity membership number to your DoorDash account before placing an eligible order.
Yes, any eligible order placed in the period after linking your Velocity and DoorDash accounts and your account being validated will earn Points once the account is validated. Validation may take up to 48 hours to be completed and you will receive your Velocity Points in your account within 3 working days of completing an eligible order.
For full terms and conditions on earning Velocity Points at DoorDash see below.
VELOCITY FREQUENT FLYER AND DOORDASH EARN TERMS AND CONDITIONS
Velocity Frequent Flyer members ("Velocity Member") who have a DoorDash customer account can earn 1 Velocity Point per $1 spent on completed Eligible Orders that are made via doordash.com or on the DoorDash app in Australia when they link their Velocity and DoorDash accounts.
Link your Velocity and DoorDash accounts by entering your first name, last name and your valid Velocity membership number into your DoorDash customer account in the settings section of the DoorDash App or www.doordash.com
Only the Velocity Member who completes the order is eligible to earn Velocity Points. The Velocity Member’s first and last name from their Velocity membership account must correctly match the name registered to their DoorDash customer account for validation by DoorDash to be successful. Velocity membership details must be recorded in your DoorDash customer account at the time of the Eligible Order to be eligible to earn Velocity Points.
If the Velocity Member meets the eligibility requirements for this offer, Velocity Points for completed Eligible Orders will be allocated within 3 working days of successful payment of each order. Where a refund is processed, Velocity Points that would otherwise have been earned on the original purchase will not be earned or allocated to your Velocity account, as a result of returning the purchased product or cancelled delivery. If Velocity Points have already been allocated to your Velocity account, they may be deducted from your Velocity account.
Only available for Australian orders and deliveries.
Velocity Members can only earn Velocity Points on a single linked DoorDash account. Once your Velocity account and DoorDash customer account are linked, you cannot link that Velocity account to another DoorDash customer account.
Velocity Members can unlink by navigating to www.doordash.com/velocity and following the prompts OR in the DoorDash app by tapping on ‘Me’ and then 'Settings' to then open the Velocity Frequent Flyer page and pressing Unlink.
Validation of Velocity account may take up to 48 hours to be completed by DoorDash. Points earned during this validation period will be pending until validation has occurred. In the case of an unsuccessful validation, this will be communicated to the Velocity Member by DoorDash. The Velocity Member will be able to update the details they originally provided, and these new details will then be validated accordingly by DoorDash. Upon successful validation of these new details, DoorDash will retrospectively award Points for any orders placed by the Velocity Member in the period between the original date the Velocity Member entered their Velocity details, and the date of successful validation of the new details (up to a maximum of 28 days prior to successful validation).
Except as otherwise stated, no retrospective claims for Velocity Points will be accepted , even in instances where the claim arises out of technology malfunctions.
"Eligible Order" means a purchase transaction (for delivery or pickup) made by a Velocity Member through the DoorDash app or www.doordash.com within Australia, other than Excluded Transactions. Velocity Points can be earned on the purchase transaction subtotal (incl. applicable fees, taxes, additional charges and delivery fees) after any other promotions or discounts have been applied. If a Gift Card is used as a payment method, Velocity Points will not be earned on the portion of the transaction paid for using the Gift Card.
“Excluded Transaction” means the purchase of Gift Cards, payment of tips and DashPass subscription fees.
This offer is subject to the Velocity membership Terms and Conditions as amended from time to time.
The DoorDash terms and conditions apply to use of the DoorDash platforms and all orders.
This offer may be changed, extended, suspended or terminated at any time.
*Velocity and DoorDash 2,000 Bonus Point Offer Terms & Conditions
Velocity Frequent Flyer members (“Velocity Member”) who have a DoorDash customer account can earn 1 Velocity Point per $1 spent on completed Eligible Orders that are made via doordash.com or on the DoorDash app in Australia when they link their Velocity and DoorDash accounts.
Link your Velocity and DoorDash accounts by entering your first name, last name and your valid Velocity membership number into your DoorDash customer account in the settings section of the DoorDash App or www.doordash.com
Only the Velocity Member who completes the order is eligible to earn Velocity Points. The Velocity Member’s first and last name from their Velocity membership account must correctly match the name registered to their DoorDash customer account for validation by DoorDash to be successful. Velocity membership details must be recorded in your DoorDash customer account at the time of the Eligible Order to be eligible to earn Velocity Points.
If the Velocity Member meets the eligibility requirements for this offer, Velocity Points for completed Eligible Orders will be allocated within 3 working days of successful payment of each order. Where a refund is processed, Velocity Points that would otherwise have been earned on the original purchase will not be earned or allocated to your Velocity account, as a result of returning the purchased product or cancelled delivery. If Velocity Points have already been allocated to your Velocity account, they may be deducted from your Velocity account.
Only available for Australian orders and deliveries.
Velocity Members can only earn Velocity Points on a single linked DoorDash account. Once your Velocity account and DoorDash customer account are linked, you cannot link that Velocity account to another DoorDash customer account.
Velocity Members can unlink by navigating to www.doordash.com/velocity and following the prompts OR in the DoorDash app by tapping on ‘Me’ and then 'Settings' to then open the Velocity Frequent Flyer page and pressing 'Unlink'.
Validation of Velocity account may take up to 48 hours to be completed by DoorDash. Points earned during this validation period will be pending until validation has occurred. In the case of an unsuccessful validation, this will be communicated to the Velocity Member by DoorDash. The Velocity Member will be able to update the details they originally provided, and these new details will then be validated accordingly by DoorDash. Upon successful validation of these new details, DoorDash will retrospectively award Points for any orders placed by the Velocity Member in the period between the original date the Velocity Member entered their Velocity details, and the date of successful validation of the new details (up to a maximum of 28 days prior to successful validation).
Except as otherwise stated, no retrospective claims for Velocity Points will be accepted , even in instances where the claim arises out of technology malfunctions.
"Eligible Order" means a purchase transaction (for delivery or pickup) made by a Velocity Member through the DoorDash app or www.doordash.com within Australia, other than Excluded Transactions. Velocity Points can be earned on the purchase transaction subtotal (incl. applicable fees, taxes, additional charges and delivery fees) after any other promotions or discounts have been applied. If a Gift Card is used as a payment method, Velocity Points will not be earned on the portion of the transaction paid for using the Gift Card.
“Excluded Transaction” means the purchase of Gift Cards, payment of tips and DashPass subscription fees.
This offer is subject to the Velocity membership Terms and Conditions as amended from time to time.
The DoorDash terms and conditions apply to use of the DoorDash platforms and all orders.
This offer may be changed, extended, suspended or terminated at any time.
During the promotion period of 12.01am AEST on 14 May 2025 to 11.59pm AEST on 12th August 2025 (unless extended, varied or removed by DoorDash or Velocity), Velocity Frequent Flyer members (“Velocity Member”) who have a registered customer account with DoorDash can earn 2,000 bonus Velocity Points by linking their Velocity and DoorDash accounts by entering their first name, last name and valid Velocity membership number into their DoorDash customer account in the settings section of the DoorDash app or www.doordash.com and completing an Eligible Order.
The 2,000 bonus Points offer can only be earned once per Velocity Member. This offer is not valid with any other Velocity Points offer except the ongoing DoorDash Earn offer.
Velocity Members will continue to earn 1 Velocity Point per $1 spent on all completed Eligible Orders that are made via doordash.com or on the DoorDash app in conjunction with the Bonus Points offer. See the DoorDash Earn offer for more details.
The Velocity Member’s first and last name on their Velocity membership account must match the first and last name registered to their DoorDash customer account.
Velocity Members can only earn Velocity Points on a single linked Door Dash account. Once your Velocity Frequent Flyer account and DoorDash customer account are linked you cannot link that Velocity Frequent Flyer account to another DoorDash customer account.
If the Velocity Member meets the eligibility requirements for this offer, the bonus Velocity Points will be allocated to the Velocity Member’s Velocity membership account within 3 working days of completion of the Eligible Order.
This offer is subject to the Velocity membership Terms and Conditions as amended from time to time. The DoorDash Terms and Conditions apply to the use of the DoorDash platforms and all orders.
"Eligible Order" means a purchase transaction (for delivery or pickup) made by a Velocity Member through the DoorDash app or www.doordash.com within Australia, other than Excluded Transactions. Velocity Points can be earned on the purchase transaction subtotal (incl. applicable fees, taxes, additional charges and delivery fees) after any other promotions or discounts have been applied. If a Gift Card is used as a payment method, Velocity Points will not be earned on the portion of the transaction paid for using the Gift Card.
“Excluded Transaction” means the purchase of Gift Cards, payment of tips and DashPass subscription fees.
To earn Velocity Points you must be a Velocity member. Velocity membership is subject to the Velcoity membership Terms and Conditions as amended from time to time. DoorDash terms and conditions apply to the use of the DoorDash platforms and all orders.
#DoorDash 30% off your first order Terms & Conditions
New DoorDash users only. Receive 30% off your first order on DoorDash by applying at checkout the promo code THIRTYGROCERY for a grocery order, THIRTYLOCAL for an order from a local merchant, or THIRTYNATIONAL for an order from a national chain. Max discount using a promo code is $20 (excluding fees). Users can only redeem one promo code on first order. 1 redemption per user per promo code. Delivery and service fees apply. Deliveries subject to availability. Must have or create a valid DoorDash account with a valid form of accepted payment on file. Not to be used in conjunction with any other offers. Cannot be exchanged, redeemed or substituted for cash or other currency. Non-transferable. Subject to applicable laws, DoorDash may vary, update or cancel this offer at any time.