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Singapore Airlines

Travel with Singapore Airlines and set your Velocity Points flying

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Important Information: There have been some changes to the Velocity member benefits when travelling with our Airline Partners. Find out more

SilkAir's journey will continue as Singapore Airlines. Find out more

Earn Velocity Points with Singapore Airlines

Velocity is proud to partner with Singapore Airlines, one of the world’s most respected and innovative airline brands. Our partnership allows you to earn Velocity Points when flying to Europe, Asia and all other destinations in the Singapore Airlines network.

How many Points will I earn?

Earn Points per mile flown when you travel in an eligible class on Singapore Airlines1.

The number of Velocity Points you earn with Singapore Airlines is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​Use our Mileage calculator to determine the number of miles you will fly then refer to the tables below to know your Points earn rate.

To make a booking please visit the Singapore Airlines website or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at time of booking.

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Fare Type Singapore Airlines (SQ) Fare Class Points Earn Rate Per mile
Suites/First F,A 2
Business Flexi Z, C, J
 1.5
Business Class - Standard/Lite D, U
 1.25
Premium Economy Flexi S, T
 1.25
Premium Economy Standard2 P, R, L
 1
Economy Flexi Y, B, E
 1
Economy Standard M, H, W 0.75
Economy Lite N, Q, V, K 0.5

Note: The above earn rates also apply to flights operated by Virgin Australia with a SQ flight number.

To ensure you earn Velocity Points make sure you enter your Velocity membership number when making your booking or call the Singapore Airlines contact centre directly or present your Velocity membership card at check in.

Popular Destinations

In need of a holiday? See our most popular destinations to fly to, along with the number of Points you will earn when flying on Singapore Airlines with a VA flight number.

  • Sydney to Bangkok

    4,801 Points

    Based on a return economy class choice fare

    Sydney to Bangkok

    4,801 Points

    Based on a return economy class choice fare

  • Brisbane to Singapore

    3,818 Points

    Based on a return economy class choice fare

    Brisbane to Singapore

    3,818 Points

    Based on a return economy class choice fare

  • Melbourne to London

    10,513 Points

    Based on a return economy class choice fare

    Melbourne to London

    10,513 Points

    Based on a return economy class choice fare

Velocity Points cannot be earned on:

  • Reward Seat bookings
  • Charter flight bookings
  • Fares classes other than as specified in tables above
  • Any Singapore Airlines flight where KrisFlyer miles have been used as form of payment irrespective of the fare class flown
  • Codeshare flights (Any flight with an SQ flight number that is operated by an airline other than Singapore Airlines or Virgin Australia)

Claim missing Points

It can take up to 14 days after your flight for your Points to be added to your Account.
If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim by logging into your Velocity Account and following the steps provided.

Submit a claim

Earn Status Credits with Singapore Airlines

Earn Status Credits when you travel in an eligible fare class on Singapore Airlines. The Status Credits you earn will depend on where you fly and fare purchased. 

Calculate the number of Status Credits you can earn by using our Mileage Calculator to determine the number of miles you are flying. Then refer to the table below with your chosen Fare Type.

To make a booking please visit singaporeair.com or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at the booking screen.

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How many Status Credits will I earn?

One-way Miles (zone) Economy Lite/ Economy Standard Economy Flexi Premium Economy Standard / Premium Economy Flexi 
 Business Lite / Business Standard / Business Flexi / First / Suites
0 - 750 (1) 10 20 30 40
751 - 1,500 (2) 15 30 45 60
1,501 - 3,000 (3) 20 40 60 80
3,001 - 5,000 (4) 30 60 90 120
5,001 - 8,000 (5) 40 80 120 160
8,001 + (6) 50 100 150 200

Note:
Eligible fare classes for Economy Lite are N, Q, V, K and Economy Standard are M, H, W
Eligible fare classes for Economy are Flexi Y, B, E
Eligible fare classes for Premium Economy Standard2 are P, R, L and Premium Economy Flexi are S, T
Eligible fare classes for Business Lite is D, Business Standard is U and Business Flexi are Z, C, J
Eligible fare classes for First/ Suites are F, A
The above earn rates also apply to flights operated by Virgin Australia with a SQ flight number.

Popular Destinations

In need of a holiday? See our most popular destinations to fly to, along with the number of Points you will earn when flying on Singapore Airlines with a VA flight number.

  • Sydney to Bangkok

    110 Status Credits

    Based on a return economy class choice fare

    Sydney to Bangkok

    110 Status Credits

    Based on a return economy class choice fare

  • Brisbane to Singapore

    70 Status Credits

    Based on a return economy class choice fare.

    Brisbane to Singapore

    70 Status Credits

    Based on a return economy class choice fare.

  • Melbourne to London

    160 Status Credits

    Based on a return economy class choice fare.

    Melbourne to London

    160 Status Credits

    Based on a return economy class choice fare.

Velocity Status Benefits with Singapore Airlines

Enjoy benefits that are tailored to your Velocity membership level.

Carry your My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with Singapore Airlines.

  • ""

    Benefits for Gold Status members

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    Benefits for Platinum members

    See all Platinum benefits

Velocity Status Credits cannot be earned on:

  • Reward Seat bookings
  • Charter flight bookings
  • Fares classes other than as specified in tables above
  • Any Singapore Airlines flight where KrisFlyer miles have been used as form of payment irrespective of the fare class flown
  • Codeshare flights (Any flight with an SQ flight number that is operated by an airline other than Singapore Airlines, SilkAir or Virgin Australia)

The conversion of Velocity Points and KrisFlyer miles between the Velocity and KrisFlyer programs is due to restart soon.

Discover how to transfer your KrisFlyer miles to Velocity Points

If you are also a member of KrisFlyer, the loyalty program of Singapore Airlines, you can set up a link between your Velocity Account and KrisFlyer Account and convert Points and miles between both programs. 

To transfer your KrisFlyer miles to Velocity Points:

Link your Velocity Frequent Flyer and KrisFlyer accounts to convert Velocity Points and KrisFlyer miles between both programmes.

For every 1.55 KrisFlyer miles you transfer, you will receive 1 Velocity Point.  When transferring from Velocity Frequent Flyer to KrisFlyer, the conversion rate will also be at a rate of 1.55 Velocity points to 1 KrisFlyer mile.  A minimum of 5,000 Velocity Points or KrisFlyer miles per conversion applies. Please note that transfers cannot be reversed once made.

View Terms and Conditions

  • Log in to your KrisFlyer account.
  • Select PPS Club/KrisFlyer from the top navigation, and then “Other ways to redeem miles”. Once loaded, find and select “Velocity” from the bottom of the page, and then “Convert your KrisFlyer miles to Velocity Points”. 
  • To Link4  your accounts, on the pop-up, under “To convert, link your favourite partner programmes now”, select “Proceed”.
  • Under Add Partner, select “Select Airline Partner” and “Virgin Australia- Velocity” and add your Velocity membership number. Once complete, select “Add and Link”.
  • Select “Airline Partner” and “Virgin Australia - Velocity”.
  • Enter the number of miles you wish to convert and then select “Proceed” to confirm and complete your transaction.
  • You will now be able to log in to your Velocity account and see your transferred Points.

Redeem your Velocity Points with
Singapore Airlines

Velocity members are able to redeem Velocity Points for Economy, Premium Economy and Business Class Reward Seats on the Singapore Airlines network excluding flights to and from China and Hong Kong.

We are working closely with Singapore Airlines to restart Reward Seat redemptions in First Class.

Note that the routes operated by Singapore Airlines may be subject to COVID-19 restrictions, and not all flights will have Reward Seats available. Available travel dates will vary for each route.

Redeem now
How many Points do I need for a Reward Seat?
 
  • Use our Mileage Calculator to determine the number of Points you will need, based on the distance you will fly
  • Refer to the tables to see the minimum amount of Points required for each fare class

Redeem Velocity Points with Singapore Airlines

In need of a holiday? See some of our most popular destinations to fly to, along with the number of Points you will need to book a Reward Seat on Singapore Airlines

  • Sydney to Singapore

    29,000 Points

    Based on a one-way Economy Class Reward Seat plus $136.36 in taxes, fees and $30 USD in carrier charges per segment*

    Sydney to Singapore

    29,000 Points

    Based on a one-way Economy Class Reward Seat plus $136.36 in taxes, fees and $30 USD in carrier charges per segment*

  • Singapore to London

    50,000 Points

    Based on a one-way Economy Class Reward Seat plus $141.40 in taxes, fees and $50 USD in carrier charges per segment*

    Singapore to London

    50,000 Points

    Based on a one-way Economy Class Reward Seat plus $141.40 in taxes, fees and $50 USD in carrier charges per segment*

  • Singapore to Bangkok

    14,000 Points

    Based on a one-way Economy Class Reward Seat plus $114.20 in taxes, fees and $30 USD in carrier charges per segment*

    Singapore to Bangkok

    14,000 Points

    Based on a one-way Economy Class Reward Seat plus $114.20 in taxes, fees and $30 USD in carrier charges per segment*

*The quoted redemption fares are correct as at 10 January 2023 and are subject to change. Fares are subject to availability. Points values are based on one-way Economy Class Reward Seat fares with Singapore Airlines and must be booked on the Velocity website (https://experience.velocityfrequentflyer.com/flying-status/use-points-for-flights). Taxes, fees and carrier charges are payable in addition to Velocity Points redeemed. Carrier charges apply for Reward Seat bookings on flights operated by Singapore Airlines. Price may vary until ticketed. Reward Seats and associated charges are not eligible for Points earn. Seats are limited and may not be available at peak times or on all flights. Payment surcharge may apply.  You can change or get a refund for your booking by paying a fee and any fare difference, at least 24 hours before scheduled departure. You may also request a refund for other reasons, including under the Australian Consumer Law. View the Velocity Rewards Seat fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at velocityfrequentflyer.com. To learn exact taxes, fees and carrier charges applicable to your route, please visit virginaustralia.com and select ‘Use Points’ when searching your flight or contact our Membership Contact Centre.

Important Information for travelling overseas

Australian Government Travel Restrictions

The Australian Government has currently implemented international travel restrictions for Australia.

We recommend checking the latest information and advice on the relevant Government websites. The Australian Government information is available at the Border Force website, Department of Health website and Smartraveller.
 

Singapore Airlines Travel Requirements

When flying with Singapore Airlines, we recommend you check travel requirements for entering Singapore or your destination of choice, and any requirements before boarding your flight. Click here to find out more.


Transiting through Singapore

Restrictions on transiting through Singapore apply. Click here to check your eligibility.

Terms & Conditions:

1. Earn rates are correct as at 28 May 2018 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.
2. Members who travelled on Singapore Airlines marketed R class fares are ineligible for earn for travel prior to 1 September 2018. Members who travelled on Singapore Airlines marketed L class fares will earn 1.0 Velocity Points per mile and Premium Economy Status Credits for travel from 1 July 2019. Prior to this date, Singapore Airlines marketed L class was classified as Economy Lite and members earned 0.1 Velocity Points per mile and Economy Lite Status Credits.
3. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.
4. To link your accounts please ensure:

  • You have a current and active KrisFlyer Account
  • The First Name and Last Name in your Velocity Account match the First Name and Last Name in your KrisFlyer Account
  • Your Date of Birth in your Velocity Account matches the Date of Birth in your KrisFlyer Account

If your details do not match, your request to link Accounts will be unsuccessful.