Using Points For Flights

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How to Redeem your Points for a Reward Seat

Click on "Redeem online" below and log in using your Velocity membership ID and password
(this step will be skipped if you're already logged in)
Enter your destination and travel dates in the flight booking engine.
Ensure Points + Pay is selected to view fare cost as Velocity Points
Select the "Reward Seat" fare from the available options

Redeem now

Redeem Points over the phone
Redeeming online not for you? Redeem your Points by contacting our Membership Contact Centre for a Reward Seat with Virgin Australia,

Economy Lite & Reward Seat bookings
Economy Lite fare and Reward Seats cannot be booked on one itinerary. If you’d like to travel on an Economy Lite fare and a Reward Seat in one trip, you can make two one-way bookings (instead of a return trip on one booking).

How many Points do I need for a Reward Seat

Use our Mileage Calculator to determine the number of miles you will fly.
Refer to the tables below to see the minimum amount of Points required for a given fare class

Virgin Australia Domestic

Reward Points required¹Applicable taxes, fees and carrier charges also apply, see below.

One-way miles (zone)	Economy	Business
1-600 (1) (e.g. Sydney to Melbourne)	6,200 – 9,900	15,000
601-1,200 (2) (e.g. Melbourne to Sunshine Coast)	9,400 – 14,900	23,500
1,201-2,400 (3) (e.g. Brisbane to Perth)	14,100 – 21,900	35,500
2,401-3,600 (4)	17,600 – 27,500	49,500
3,601-4,800 (5)	21,000 – 33,900	59,500

There are a range of different base Reward Seat fare prices (in Points) that apply to a Virgin Australia Domestic Economy Reward Seat redemption within each given ‘one way zone’, based on the availability of & demand for Economy Reward Seats for a particular flight at a given time.

To determine which specific price (in Points) is available for a given flight, check the base fare Point quote provided on the Virgin Australia booking portal. The lower range Points prices indicated above cannot be guaranteed or reserved without making a Points redemption booking and can only be secured on a ‘first come, first served’ basis.

The above indicates the minimum number of Points required for a domestic Reward Seat booking that does not include a ‘domestic break in journey’ (when onward travel on a multi-flight booking is not scheduled to take place within the same calendar day).

When a booking includes multiple domestic flights with a break in the journey & OR a change in cabin class, multiple airlines or an onward Trans-Tasman or Short Haul International flight on Virgin Australia, the number of Points required will be higher¹.

Applicable taxes, fees and carrier charges are also payable in addition to the fare - these are quoted at the time of booking and will vary depending on city pair and start from $16.95².

Reward Seat carrier charges on VA operated Domestic Flights (excluding GST)

	Economy	Business
Domestic	$10.00	$10.00

Virgin Australia Short-Haul International & Trans-Tasman

Reward Points required¹
Applicable taxes, fees and carrier charges also apply, see below.

One-way miles (zone)	Economy	Business
1-600 (1)	7,800	15,500
601-1,200 (2)	11,800	23,500
1,201-2,400 (3)	17,800	35,500
2,401-3,600 (4)	22,300	49,500
3,601-4,800 (5)	27,800	59,500
4,801-5,800 (6)	34,800	71,500
5,801-7,000 (7)	39,800	83,500
7,001-8,500 (8)	44,800	95,500
8,501-9,500 (9)	54,800	111,500
9,501-15,000 (10)	59,800	127,500

The above indicates the minimum number of Points required for a Reward Seat booking across the Trans-Tasman or Short Haul International network that does not include a ‘break in journey’ (when onward travel on a multi-flight booking is not scheduled to take place within 24 hours of arrival at the first stop).

When a single booking includes multiple flights with a break in the journey & OR a change in cabin class or multiple airlines, the number of Points required will be higher¹.

Applicable taxes, fees and carrier charges are also payable in addition to the fare - these are quoted at the time of booking and will vary depending on city pair and start from $16.95².

Reward Seat carrier charges on VA operated Trans Tasman & Short Haul international flights (excluding GST)

	Economy	Business
Trans-Tasman	$10.00	$10.00
International Short Haul	$35.00	$70.00

Trans-Tasman: Flights between Australia and New Zealand & Fiji.

Short-Haul International to: Flights between Australia and Christmas Island, Cocos Islands, Indonesia & Japan.

United Airlines & Virgin Atlantic

Reward Points required¹Applicable taxes, fees and carrier charges also apply, see below.

One-way miles (zone)	Economy	Premium Economy³	Business	Plus applicable taxes, fees and carrier charges
1-600 (1) (e.g. Sydney to Melbourne)	7,800	11,700	15,500	Please refer to the information below
601-1,200 (2) (e.g. Melbourne to Sunshine Coast)	11,800	17,700	23,500
1,201-2,400 (3) (e.g. Brisbane to Perth)	17,800	26,700	35,500
2,401-3,600 (4)	22,300	36,700	49,500
3,601-4,800 (5)	27,800	44,700	59,500
4,801-5,800 (6)	34,800	53,700	71,500
5,801-7,000 (7)	39,800	62,700	83,500
7,001-8,500 (8)	44,800	71,700	95,500
8,501-9,500 (9)	54,800	83,700	111,500
9,501-15,000 (10)	59,800	95,700	127,500

The number of Points displayed above are the minimum number of Points required on the most direct routes. Where a one-way trip includes multiple flights and a stopover or break in journey, change in cabin class or multiple airlines, the number of Points required will be higher¹.

Virgin Australia
Taxes, fees and carrier charges start from $16.95². An overview of the carrier charges applicable to Virgin Australia Reward Seats is set out in the below table.

United Airlines & Virgin Atlantic
Other fees, taxes and carrier charges may apply depending on the flight date, route and airline that you choose for your Reward Seat. To confirm the exact amount of Points, taxes, fees payable, search for your route online or contact our Membership Contact Centre².

Reward Seat Carrier Charges on Virgin Australia operated flights

Route	Economy	Business
Domestic Australia⁵	$11.00 (incl. GST)	$11.00 (incl. GST)
Trans-Tasman	$10.00	$10.00
International Short Haul	$35.00	$70.00

Domestic Australia: Flights within Australia across the Virgin Australia Domestic network (excluding Christmas Island and Cocos Island)

Trans-Tasman: Flights between Australia between New Zealand, Fiji and Darwin to Indonesia.

Short-Haul International: Flights between Australia and Christmas Island, Cocos Island, Cook Islands and Sydney/Melbourne/Brisbane to Indonesia (excluding Darwin to Indonesia).

Notes:

Domestic Australia: Flights within Australia across the Virgin Australia Domestic network.

Trans-Tasman: Flights to/from Queenstown, Port Moresby, Solomon Islands, Fiji (Nadi) and Darwin to Denpasar.

Short-Haul International: Flights to/from Christmas Island, Cocos (Keeling) Island, Cook Islands (Rarotonga), Samoa and Sydney/Melbourne/Brisbane to Denpasar.

Etihad Airways, Air Canada, Singapore Airlines, Qatar Airways, Hawaiian Airlines, All Nippon Airways & South African Airways

Reward Points required¹Applicable taxes, fees and carrier charges also apply, see below.

Reward Seats ticketed by 4 October 2022

One-way miles (zone)	Economy	Premium Economy³	Business	First	Plus applicable fees, taxes and carrier charges
1-600 (1)	10,000	15,000	18,000	26,000	Please refer to the information below
601-1,200 (2)	14,000	21,000	26,000	38,000
1,201-2,400 (3)	20,000	30,000	38,000	56,000
2,401-3,600 (4)	28,000	42,000	53,000	78,000
3,601-4,800 (5)	35,000	52,500	65,000	95,000
4,801-5,800 (6)	42,000	63,000	78,000	114,000
5,801-7,000 (7)	50,000	75,000	92,000	134,000
7,001-8,500 (8)	56,000	84,000	104,000	152,500
8,501-9,500 (9)	65,000	97,500	121,000	177,000
9,501-15,000 (10)	75,000	112,500	139,000	203.000

Any voluntary changes (by you) to Reward Seats ticketed up to 4 October will, from 5 October 2022, require cancellation and refund (if applicable) of the original ticket. Any new International Partner Airline Reward Seat ticketed from 5 October 2022 will be according to the new Points redemption table

For Reward Seats ticketed from 5 October 2022

One-way miles (zone)	Economy	Premium Economy³	Business	First	Plus applicable fees, taxes and carrier charges
1-600 (1)	10,000	15,000	18,000	26,000	Please refer to the information below
601-1,200 (2)	14,000	21,000	26,000	38,000
1,201-2,400 (3)	20,000	30,000	38,000	56,000
2,401-3,000 (4)	25,000	42,000	55,000	78,000
3,001-3,600 (5)	27,000	42,000	57,000	78,000
3,601-4,200 (6)	29,000	52,500	67,000	95,000
4,201-4,800 (7)	31,000	52,500	71,000	95,000
4,801-5,800 (8)	42,000	63,000	78,000	114,000
5,801-7,000 (9)	50,000	75,000	92,000	134,000
7,001-8,500 (10)	56,000	84,000	104,000	152,500
8,501-9,500 (11)	65,000	97,500	121,000	177,000
9,501-15,000 (12)	75,000	112,500	139,000	203,000

The number of Points displayed above are the minimum number of Points required on the most direct routes. Where a one-way trip includes multiple flights and a stopover or break in journey, change in cabin class or multiple airlines, the number of Points required will be higher¹.

Qatar Airways, Etihad Airways & Singapore Airlines
Reward Seat bookings on Qatar Airways, Etihad Airways and Singapore Airlines operated flights, will incur a carrier charge. An overview of the carrier charges applicable to Qatar Airways, Etihad Airways and Singapore Airlines Reward Seats is set out in the tables below.

Partner Airline International Reward Seats
Taxes and fees apply on Etihad Airways, Air Canada, Singapore Airlines, Qatar Airways, Hawaiian Airlines, All Nippon Airways and South African Airways Reward Seats based on the flight date and route you choose to fly. To confirm the exact amount of Points, taxes, fees payable, search for your route online or contact our Membership Contact Centre².

Reward Seat Carrier Charges on Etihad Airways operated flights

Carrier charges stated below are applicable per segment flown for adults, children and infants occupying a seat. Infants not occupying a seat pay 10% of the Adult Segment charge (rounded to nearest USD amount)⁴

One-way miles	Economy ($USD)	Business ($USD)	First ($USD)
0 - 1,000	$30	$150	$280
1,001 - 2,000	$40	$165	$290
2,001 - 3,000	$50	$180	$300
3,001 - 4,000	$55	$200	$310
4,001 +	$60	$230	$320

Reward Seat Carrier Charges on Qatar Airways operated flights
Carrier charges stated below are applicable per segment flown for adults, children and infants occupying a seat. Infants not occupying a seat pay 10% of the Adult Segment charge (rounded to nearest USD amount)¹⁰

One-way miles	Economy ($USD)	Business ($USD)	First ($USD)
0 - 1,000	$25	$85	$200
1,001 - 2,000	$40	$165	$260
2,001 - 3,000	$50	$180	$280
3,001 - 4,000	$55	$200	$290
4,001 +	$60	$230	$300

For tickets issued from 5 October 2022

Reward Seat Carrier Charges on Singapore Airlines operated flights

Carrier charges stated below are applicable per segment flown for adults, children and infants occupying a seat. Infants not occupying a seat pay 10% of the Adult Segment charge (rounded to nearest USD amount)⁹

One-Way Miles	Economy ($USD)	Premium Economy ($USD)	Business ($USD)	First ($USD)
0 - 4,200	$30	$60	$90	$90
4,201+	$50	$100	$150	$150

One-Way Miles

Economy

($USD)

Premium Economy

($USD)

Business

($USD)

First

($USD)

0 - 4,200

$30

$60

$90

4,201+

$50

$100

$150

Booking Fees

Domestic & Virgin Australia International Short-Haul Flights

Velocity Website – No fee

Membership Contact Centre - $40 or 5,200 Points per person per booking

Partner Airlines where Reward Seat booking is available online

Velocity Website – No fee

Membership Contact Centre - $70 or 8,800 Points per person per booking

Partner Airlines where Reward Seat booking is not available online

Membership Contact Centre – No fee

Changes and Cancellations

Changes to each flight sector must be requested at least 24 hours prior to the scheduled departure of that sector, and are subject to a change fee. Most restrictive fare rules apply, visit virginaustralia.com for more information.

Cancellations must be requested at least 24 hours prior to first scheduled departure and refunds are subject to a fee of 4,500 Points or $35 charge per guest per booking. Most restrictive fare rules apply.

To learn more about change and cancellations for Virgin Australia Reward Seats, click here.

Are you making changes to a Velocity Reward Seat and an Any Seat booking? Click here to learn more.

The quoted Points redemption is intended as an example only and is correct as at [date]. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer.
Children aged 2 years or older, and infants who travel in their own seat, will be charged the same amount as an adult.

Infants (aged 0-2 years) who do not require a seat will not be charged.

For more information, visit Virgin Australia
The quoted Points redemption is intended as an example only and is correct as at 6 July 2021. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer.

Some destinations require a connecting flight, for example when flying from Sydney to New York, your journey might have you fly from Sydney to Los Angeles and then onwards from Los Angeles to New York.

The number of Points required for your Reward Seat will be higher if you take a break in your journey, between your connecting flights.

If there is no break in your journey the number of Points required for your Reward Seat will be based on the total miles between the two cities e.g from Sydney to New York this is 9,950 miles and 59,800 Points for a one way economy class Reward seat with United Airlines.

If you decide to take a break in your journey, the number of Points required is calculated on a per sector basis. From Sydney to Los Angeles this is a 7,488 miles journey one way (44,800 Points for an economy class Reward seat with United Airlines) and from Los Angeles to New York this is a 2,475 miles journey one way (22,300 Points for an economy class Reward seat with United Airlines). This is a total of 67,100 Points.

A break in the journey for a purely Australian domestic itinerary (for example Perth to Cairns via Brisbane) occurs when onward travel does not take place on the same calendar day. For all other itineraries, including those containing a domestic to international connecting flight, a break occurs when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival.

A Reward Seat is also calculated on a per sector basis when there is a change in class of travel within the journey or when combining a journey that includes airlines located in different Reward Seat Points tables.

The quoted Points redemption is intended as an example only and is correct as at [date]. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer.

Compare our different flight redemption options

	Reward Seat	Business, Economy Choice & Flex Any Seat & Points + Pay
How many Points do I need?	Use our mileage calculator and Reward Seat Points table to calculate the number of Points needed.	The number of Points needed will depend on the price of a cash fare. Every 2,500 Points you redeem reduces your fare by $15.⁷
Earn Velocity Points
Earn Velocity Tier Bonus
Earn Status Credits
Earn Eligible Sectors
Checked Baggage Allowance
Advanced Seat Selection

Please note: Any Seat & Points + Pay bookings on Economy Lite fares do not include complimentary advanced Seat Selection, except for Platinum members).
Full terms and conditions apply.

How to redeem Points for an Any Seat booking

Click on "Redeem online" below and log in using your Velocity membership ID and password
(this step will be skipped if you're already logged in)
Enter your destination and travel dates in the flight booking engine.
Ensure Points + Pay is selected to view fare cost as Velocity Points
Select the "Any Seat" fare from the available options

Redeem online

How to book with
Points + Pay

Go to - The Virgin Australia website and log into Velocity account
Search Flights -Select your flight time and fare type
Payment - Upon payment select payment type ‘Velocity Points’
Use Points + Pay - Use the slider to select the number of Points you want to use

Book now

Helpful hint: Ensure to select Use Velocity Points when searching for a flight as this will present you with Any Seat Rewards and Reward Seats.

Flight Upgrades

Already booked on a flight but want to enjoy all the benefits of Virgin Australia Business Class? Find out how to use your Points to upgrade your flight.

Find out more

Terms and Conditions:

1. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Where there is a break in the journey, the Points required is calculated on a per sector basis. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables.

2. Taxes, carrier charges and applicable fees start from $16.95 and are payable at the time of booking. These charges vary depending on carrier, city pair, fare class date and time of booking and are subject to change. Information correct as at 8 January 2020.

3. Premium Economy is not available on Virgin Australia Domestic and International Short-Haul flights. Premium Economy is available on Virgin Atlantic and Singapore Airlines.

4. Etihad Airways Carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Fees calculated in the examples are correct as at 1 February 2021.

5. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Fees calculated in the examples are correct as at 8 April 2021.

6 . Carrier charge quoted exclusive of GST. The carrier charge will attract the 10% Australian Goods and Services Tax (GST) an all-Domestic itinerary. GST is not payable on carrier charges for Australian Domestic flights as part of international bookings.

7. The quoted Points discount is correct as at 22 January 2020 and redemption levels are subject to change athe discretion of Velocity Frequent Flyer.

8. Economy Lite fares paid for with Points, do not include advance Seat Selection (except for Platinum members) until checking from 3 hours prior to departure, a complimentary checked-in baggage allowance, earn eligible sectors or a tier bonus and are not upgradable.

9. For Reward Seats ticketed from 5 October 2022, Singapore Airlines Carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Fees calculated in the examples are correct as at 5 October 2022.

10. Qatar Airways carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Fees calculated in the examples are correct as at 5 September 2022.

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