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Upgrades now available from Saver fares

We are pleased to announce that in response to member feedback, you can now use Velocity Points to upgrade from a Saver fare to the luxury of Business Class on domestic Virgin Australia flights*.

Upgrades from Saver fares start from 10,000 Points and can only be requested by contacting the Membership Contact Centre on 13 18 75 from the time of booking up to 3 hours prior to departure. Flight Upgrades are subject to availability.


Velocity Points required to upgrade from a Saver fare

One way miles flown Points required^
0 - 600  10,000
601 - 1,200 17,500
1,201 - 2,400 30,000
2,401 - 3,600 35,000

^Flight upgrade Points pricing is based on each individual sector shown on an itinerary. If a flight upgrade is requested on two or more individual sectors shown on an itinerary, the Points required will be calculated and quoted separately for each flight sector. As a result of a review of our Flight Upgrades product suite, an Upgrade Cancellation and Amendment Policy will be introduced from 8 April 2014.

*On Virgin Australia Domestic flights, all members with confirmed reservations in the Economy Cabin booked in Saver fare types (E, N, V, Q or T classes) can upgrade to Business Class with Points. Saver Lite fares are not eligible for upgrades. All upgrades are subject to availability. Flights must be marketed and operated by Virgin Australia, and issued on Virgin Australia ticket stock (featuring a ticket number beginning with “795.”). UpgradeMe Points from Saver fares can only be requested from the Membership Contact Centre from time of booking until 3 hours before flight departure, and cannot be requested at the Virgin Australia Lounge. Flight Upgrades details.