What you can expect as a Platinum Velocity member

  • Published 4 December 2017
  • By Velocity Team

Welcome to the flying elite.

Settle in. Have a drink. You’ve earnt it.

 

You’ve clocked plenty of hours in the sky. Entry-level Velocity membership feels like a lifetime ago, Silver membership is a fond memory, and you can say a heartfelt goodbye to your trusty Gold Velocity Status as you trade it in for your newly minted Platinum card.

Along with the benefits enjoyed by Gold Velocity members, like access to over 150 global lounges, guaranteed Virgin Australia Reward Seat availability for an annual family trip (only the difference being that Platinum Velocity members can choose an international destination as well) and Priority Check-in, Screening at selected airports, Boarding and Baggage at the airport, Platinum membership comes with a whole slew of its own perks and privileges.

Here’s how we like to roll out the red carpet for our flying elite.

Get some extra legroom

Speaking of legroom, our Platinum members and their travelling companions on the same booking get complimentary Economy X seat selection on Domestic and International Short Haul flights (subject to availability), which sounds special because it is. Economy X means preferred overhead lockers and extra legroom at the front of the cabin or in exit rows, which means a comfier flight for you and your travelling companions.

Upgrade yourself

We also like to mark your ascension to the top of the Status ladder with a few special invitations to the pointy end of the plane. Platinum Velocity members are entitled to four complimentary upgrades per review year (subject to Business Class Reward Seat availability) when flying on an eligible fare on Domestic or International Short Haul flights operated and marketed by Virgin Australia.

You can request an upgrade through our Membership Contact Centre anytime between booking the flight and two hours before your scheduled departure, or in the Lounge on your day of travel at least 40 minutes prior to your scheduled departure time. So when you’re kicking back with that glass of bubbles and all that legroom, just think of it as our way of saying, ‘Thank you for your loyalty’.

Gift Gold

This one should make you and your number one person – whether it’s your partner, your best mate or your mum ­– very happy. Here at Velocity, we’re all about sharing the love, so we offer Companion premium memberships to our Platinum members. Platinum members will be eligible to nominate one Companion Gold member upon exceeding the maintain Platinum threshold if they earn enough Status Credits on eligible Virgin Australia marketed and or operated flights, flown by themselves.

Platinum members must earn 1300 Status Credits during their Penefit Period, with a minimum of 650 Status Credits earned on eligble Virgin Australia marketed and or operated flights flown by themselves, to be able to gift Companion Gold to another member. 

Get there earlier with fly ahead

At the airport with plenty of time to spare? As a Platinum Velocity member, if you’re ready to leave ahead of schedule, you can request to Fly Ahead to your destination on an earlier flight as long as you’re not flying on a Getaway fare. On top of being able to make a request at the airport, Platinum members can also call our Guest Contact Centre to make a Fly Ahead request.

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Here's the legal stuff you might want to know

Velocity Membership Terms and Conditions apply.

From 1 October 2025, Platinum Plus will be Velocity Frequent Flyer’s highest published Status. To be eligible to upgrade into Platinum Plus Status, members must have a total of 2,000 Status Credits in their Status Credit balance earned during the previous 365 days, with at least 1,500 Status Credits in their balance earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. Status Credits earned through eligible Partner Airline marketed and operated flights, Family Pooling (as a beneficiary), Flybuys, eligible Velocity Points earning credit cards or with any other partners will not count towards the minimum balance requirement of Status Credits to be earned on eligible Virgin Australia marketed and/or Virgin Australia operated flights flown by the member. Status Credits transferred to a beneficiary through Family Pooling are not earned by the contributor and do not form part of the contributor’s Status Credit balance. Platinum Plus members will have access to all Platinum membership benefits (excluding Companion Gold) and the following benefits: the highest level of priority and service throughout your travel journey on Virgin Australia marketed and operated flights, ability to gift 1x Companion Platinum membership, utilisation of Complimentary Business Class Upgrades on eligible Virgin Australia domestic and international short haul Choice and Flex fares, access to Fly Later, total checked-in baggage allowance of 5x 32kg per piece on eligible domestic and international short haul Virgin Australia marketed and operated flights (applicable for all fare types that include a baggage allowance which excludes Lite fares), access to the Priority Phone Service team, and access to exclusive events and offers throughout the Benefit Period (subject to availability). Velocity may change Platinum Plus membership benefits at its discretion. Velocity membership terms and conditions apply

From 1 October 2025, Platinum Plus members will be eligible to nominate one Companion Platinum member upon upgrading into or maintaining Platinum Plus. To nominate a Companion Platinum member, Platinum Plus members must call the Priority Phone Service team on 13 18 75 within their Benefit Period. The nominated Companion Platinum member will be notified by email once they have been upgraded. Platinum Plus members cannot change the nominated Companion Platinum member once the nominated Companion Platinum member has been upgraded. If the Platinum Plus member has gifted Companion Gold in their last Benefit Period, they may only upgrade that same Companion Gold member to Companion Platinum. Companion Platinum membership is valid for 12 months from the date of upgrade. At the nominated Companion Platinum’s Review Date, Status will be assessed in accordance with the Velocity membership Terms and Conditions. You can also find out more information about Companion Platinum in the Velocity membership Terms and Conditions.