Medibank Pet Insurance

Medibank Pet Insurance customers can earn Velocity Points, turning pet care into travel rewards and more.

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Get 8,000 Velocity Points

Use promo code VELOCITYPET when you sign up to a new, eligible Medibank Pet Insurance Policy by 3rd June 2025, and you could earn 8,000 Velocity Points after holding the same policy for 90 days from the purchase date.*

T&Cs and eligibility criteria apply.* Policy T&Cs, limits, exclusions and waiting periods apply.

Find out more

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Pet Protect

Earn 8,000 bonus Velocity Points after 90 days of continuous cover.*

No minimum spend

  $10,000 annual benefit limit^Ω

  Claim up to 70% of your eligible vet bill back^Ω

  Optional Extra Care. Including treatment for specified dental conditions and specialised therapies to treat a covered condition^†

Get a quote
Pet Plus

Earn 8,000 bonus Velocity Points after 90 days of continuous cover.*

No minimum spend

$25,000 annual benefit limit^Ω

Claim up to 80% of your eligible vet bill back^Ω

Optional Extra Care. Including treatment for specified dental conditions and specialised therapies to treat a covered condition^†

Get a quote
Pet Max

Earn 8,000 bonus Velocity Points after 90 days of continuous cover.*

No minimum spend

$30,000 annual benefit limit^Ω

Claim up to 80% of your eligible vet bill back^Ω

Extra Care included. Including treatment for specified dental conditions and specialised therapies to treat a covered condition^†

Get a quote

How to get your Points

Get your quick quote online. Enter promo code VELOCITYPET and enter your Velocity Member number by 03 June 2025. T&Cs apply.*
Purchase a level of cover for your pet.
You will receive 8,000 Velocity Points when you have held your Medibank Pet Insurance Policy for 90 continuous days. The Policy must be active and not in arrears.

T&Cs and eligibility criteria apply.* Policy T&Cs, limits, exclusions and waiting periods apply. Offer not valid for Velocity members who currently hold or have held a Medibank Pet Insurance Policy in the last 12 months. Policy start date must be on or after 07 March 2025. Velocity Points will only be awarded for a maximum of 2 Medibank Pet Insurance Policies per customer for this offer.

Why choose Medibank Pet Insurance

Claim up to 90% back with Pet Maxꭥ

Medibank Pet Insurance covers up to 70%, 80% or 90% of your eligible vet bills depending on your level of cover.^ꭥ

Your vet, your pet

With Medibank Pet Insurance, you can pick any vet to treat your pet.^¥

Annual benefit limits

Annual benefit limits from $10,000 – $30,000 based on your level of cover.^ꭥ

Policy discounts

5% off your premiums for any additional pets covered.^> Plus Medibank health members save 10% on premiums.^#

This is a brief summary only - for full terms and conditions, limitations and exclusions, please read the Product Disclosure Statement (PDS) for full details.

Not yet a Velocity member?

Unlike other frequent flyer programs, it's free to be a Velocity member. Join today and start earning Points on the things you do everyday.

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FAQs

To be eligible you must:

Be a current member of the Velocity Frequent Flyer program at the time of purchasing an eligible Medibank Pet Insurance Policy. Not a Velocity member? Join here.

Purchase a Medibank Pet Insurance policy, subject to the Medibank Pet Insurance eligibility criteria.

Purchase a new Medibank Pet Insurance policy between 12:01am AEDT 07 March 2025 and 11.59pm AEDT 03 June 2025 (Offer Period).

Purchase a new Medibank Pet Insurance policy for a pet which has not been covered by a Medibank Pet Insurance Policy in the last 12 months.

Use promo code VELOCITYPET and provide your valid Velocity membership number at the time of purchasing during the Offer Period.

To receive your 8,000 Velocity Points, you must hold the same eligible Medibank Pet Insurance policy for 90 continuous days from the policy purchase date. Your Medibank Pet Insurance policy must be active, not suspended or in arrears in order for the Velocity Points to be awarded (refer to FAQ: How many Velocity Points can I earn on my Medibank Pet Insurance Policy?).

Velocity Points only awarded for a maximum of 2 Medibank Pet Insurance policies purchased during the Offer Period.

Please allow an additional 10 business days after the 90-day holding period for the Velocity Points to be deposited into your Velocity Frequent Flyer account.

To be eligible you must not:

Be a Velocity Member who currently holds or has held a Medibank Pet Insurance policy in the last 12 months.

Be employed by ahm or Medibank

Not valid with any other Pet Insurance offer except for the following:

Velocity Members who take out multiple Pet Insurance Policies are eligible for a 5% discount on the premium for their second policy and each subsequent policy (see full Terms and Conditions below for the multi-pet discount). Velocity Points are only awareded on the first Pet Insurance Policy purchased during the Offer Period.>

Velocity Members who currently hold a Medibank Health Insurance Policy are eligible for a 10% discount on Medibank Pet Insurance premiums. To receive the discount, Velocity Members must provide their Medibank member number at the time of purchase or at renewal.#

Other considerations:

Terms and conditions of the Medibank Pet Insurance policy apply.

Terms and conditions of the Velocity Frequent Flyer program apply. Velocity membership, Points and redemption are subject to the Velocity member Terms and Conditions, as amended from time to time.
Subject to the eligibility criteria, Velocity Points are issued as follows:

After 90-day holding period:

- Medibank Pet Protect Pet Insurance: 8,000 Points

- Medibank Pet Plus Pet Insurance: 8,000 Points

- Medibank Pet Max Pet Insurance: 8,000 Points

Adding Extra Care cover to either Pet Protect or Pet Plus does not attract additional Points.
Please allow an additional 10 business days after the 90-day holding period for the Velocity Points to be awarded to your Velocity Frequent Flyer account.
You will not be eligible to receive Velocity Points. You must hold the same Medibank Pet Insurance policy for 90 continuous days. Your Medibank Pet Insurance policy must be active, not suspended or in arrears in order for Velocity Points to be awarded.
You will not be eligible to receive Velocity Points. You must hold the same Medibank Pet Insurance policy for 90 continuous days. Your Medibank Pet Insurance policy must be active, not suspended or in arrears in order for Velocity Points to be awarded.
This creates two policies, one for each of your pets. Velocity Points will be awarded on the first two Medibank pet insurance policies purchased during the Offer Period. See FAQ “How many Points can I earn on my Medibank Pet Insurance Policy?”
Online: Enter your valid Velocity Frequent Flyer membership number as well as the promo code VELOCITYPET into the pet insurance quote form between 12:01am AEDT 07 March 2025 - 11:59pm AEDT 03 June 2025.

In-store or over the phone: Ask the Medibank representative to add your Velocity Frequent Flyer membership number as well as the promo code VELOCITYPET into the pet insurance application form.
Please ensure the details you have entered match your Velocity account. If you are still experiencing issues, please contact the Velocity Membership Centre for assistance on 13 18 75.
Only one Velocity membership number can be linked per Medibank Pet Insurance policy and it must be the Velocity membership number of the Medibank Pet Insurance policyholder.
Please ensure that you use the correct and valid Velocity membership number that matches your Velocity account when applying for your Medibank Pet Insurance policy. You will receive 8,000 Velocity Points when you have held your Medibank Pet Insurance Policy for 90 continuous days. The Policy must be active, not suspended or in arrears. After the initial 90 continuous days, please allow an additional 10 business days for your Points to be credited to your account. If after this time, your Points have not been awarded, please contact Medibank on 132 331.

Terms and Conditions

ꭥ Depending on your level of cover. Policy T&Cs, limits, exclusions and waiting periods apply. Sub-limits and excess may apply. Extra care limit may apply (where applicable). For Pet Protect Pet Insurance, you can claim up to 70% of eligible vet costs. For, Pet Plus Pet Insurance, you can claim up to 80% of vet costs. For Pet Max Pet Insurance, you can claim up to 90% of eligible vet costs.

¥ Any vet, other than yourself, who is licensed in and currently registered in Australia (with the exception of a vet, other than yourself, who is licensed in and currently registered in New Zealand for the purposes of the Travelling in New Zealand additional benefits). See PDS for more information.

# Eligible Medibank and ahm health members who wish to activate this discount must provide accurate membership details: (a) at point of purchase for the discount to apply; or (b) prior to renewal for the discount to apply at renewal.

> Medibank pet Insurance policyholders get a 5% discount that applies to their second and subsequent Medibank Pet Insurance policies only, based on the order that the pet details are entered when you obtain a quote, or the order that policies are purchased (if purchases separately) (“Discount”). Discount is applied to your premium at the time of purchasing a second or subsequent policy for an additional pet, when purchased in the same transaction (or at the same time). For existing policyholders that wish to insure an additional pet, please call Medibank Pet on 1300 980 601 for the Discount to apply. Application and order of the Discount is reallocated across remaining policies upon a policy cancellation, where there are two (2) or more active policies. Should a policy(s) be cancelled resulting in only one (1) active policy, the multi-pet discount will cease to apply to any applicable policy(s) on the next renewal. Discount may be used in conjunction with other offers, unless otherwise specified. Medibank Pet Insurance and is subject to the Medibank pet Insurance terms and conditions (Refer to the Product Disclosure Statement).

*Medibank Pet Offer T&Cs:

Offer starts 12.01am AEDT 07 March 2025 and ends 11.59pm AEST 03 June 2025 (Offer Period). Available new to Medibank Pet Insurance customers who are a current member of the Velocity Frequent Flyer program (Velocity Member). Offer not valid for Velocity Members’ existing Medibank Pet Insurance Policies, or new Medibank Pet Insurance Policies for pets who have been covered by a Medibank Pet Insurance Policy in the last 12 months. Velocity Points only awarded for a maximum of 2 new, eligible Medibank Pet Insurance policies purchased during the Offer Period, per customer. Must own an eligible cat or dog and provide evidence to the insurer PetSure (Australia) Pty Ltd of pet ownership if requested. Must use promo code VELOCITYPET and enter their valid Velocity Member number at the time of taking out the policy during the Offer Period.

Velocity Members must hold the same Medibank Pet Insurance policy for 90 continuous days from the policy purchase date and the policy must be active, not suspended or in arrears for the allotment of Velocity Points to be awarded. Velocity membership, Points and redemption are subject to the Velocity Member Terms and Conditions, as amended from time to time. Offer subject to the terms and conditions of the Medibank Pet Insurance policy.

If the eligibility criteria is met, Velocity Points will be issued based on the Medibank Pet Insurance cover level purchased during the Offer Period listed as follows:

Allotment of Points:

8,000 Points for Medibank Pet Protect Pet Insurance
8,000 Points for Medibank Pet Plus Pet Insurance
8,000 Points for Medibank Pet Max Pet Insurance

Please allow an additional 10 business days after the 90-day holding period for Velocity Points to be awarded. Not valid with any other pet insurance offer (including but not limited to the Medibank and ahm employee discounts), except for the following:

Velocity Members who take out 2 or more Medibank Pet Insurance policies are eligible for a 5% discount on the premium for their second policy and each subsequent policy (see full terms and conditions below for the multi-pet discount). Velocity Points only awarded on the first 2 pet insurance policies purchased during the Offer Period, per Velocity Member.
Velocity Members who currently hold a Medibank or ahm Health Insurance Policy are eligible for a 10% discount on Medibank Pet Insurance premiums. Those Medibank and ahm health members (who are also Velocity Members) who wish to activate this discount must provide accurate Medibank or ahm membership details: (a) at point of purchase for the discount to apply; or (b) prior to renewal for the discount to apply at renewal.

Medibank Pet Insurance reserves the right to withdraw, vary or extend this Offer at any time, without notice.

Medibank Pet Insurance policies entered into for the first time prior to 30 August 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Medibank Private Limited ABN 47 080 890 259, AR 286089 (Medibank) and Velocity Frequent Flyer Pty Ltd ABN 60 601 408 824, AR 1239355 (Velocity). Medibank Pet Insurance policies entered into for the first time on or after 30 August 2023, and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Medibank, and Velocity. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at medibank.com.au/pet-insurance.