Hawaiian Airlines

Travel with Hawaiian Airlines and set your Velocity Points flying

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Important information

Hawaiian Airlines is currently in the process of changing reservation systems. Velocity members booking directly on the Hawaiian Airlines website will temporarily not be able to enter their Velocity details at time of booking but are requested to call Hawaiian Airlines reservations on 1800 955 912 to add their Velocity number to a future booking, or have their Velocity details added at check-in. Bookings made via travel agents are not affected.

Earn Velocity Points with Hawaiian Airlines

Velocity is proud to partner with Hawaiian Airlines, Hawaii's biggest and longest-serving airline.

Our partnership allows you to earn Velocity Points between Australia and Honolulu and the neighbouring islands on Maui, Kauai, Molokai and the Big Island.

How many Points will I earn?

Earn Points per mile flown when you travel in an eligible class on Hawaiian Airlines1.

The number of Velocity Points you earn with Hawaiian Airlines is based on the fare class and the number of miles you are travelling, so the higher your fare type, the more Points you earn. ​​​​​​Use our Mileage calculator to determine the number of miles you will fly then refer to the tables below to know your Points earn rate.

To make a booking please visit the Hawaiian Airlines website or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at time of booking.

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Inter-Island Flights within Hawaii

Fare Type Hawaiian Airlines (HA) Fare Class
 Points Earn Rate Per Mile
First Class / Business Class J, P, F, C
 1.5
First Class / Business Class
 A 1
Coach (Economy) Class Y, W, X, Q, V, B, S, N, M, I, H, G, K, L
 1
Coach (Economy) Class
 O, Z
 0.25

Note:
Earn on O and Z is applicable from 1 April 2019

The above earn rates also apply to flights operated by Virgin Australia with a HA flight number.

Flights between Hawaii & North America, and International Flights

Fare Type Hawaiian Airlines (HA) Fare Class
 Points Earn Rate Per Mile
First Class / Business Class J, P, F, C
 1.5
First Class / Business Class
 A, (D*) 1
Coach (Economy) Class N, B, Q, S, V, W, X, Y, M
 1
Coach (Economy) Class
 I, H, G, K, L
 0.5
Coach (Economy) Class O, Z 0.25

Note:
Earn on O and Z is applicable from 1 April 2019

*D applicable as of 01 June 2022 on select US domestic services between Hawaii and mainland USA.

Reward Seats booked in D class are ineligible to earn PointsThe above earn rates also apply to flights operated by Virgin Australia with a HA flight number.

To ensure you earn Velocity Points make sure you enter your Velocity membership number when making your booking or call the Hawaiian Airlines contact centre directly or present your My Velocity Card at check in.

Popular Destinations

In need of a holiday? See our most popular destinations to fly to, along with the number of Points you will earn when flying on Hawaiian Airlines with a HA flight number.

  • Honolulu to Maui

    51 Points

    Based on a return economy class coach fare.

    Honolulu to Maui

    51 Points

    Based on a return economy class coach fare.

  • Honolulu to Las Vegas

    1,381 Points

    Based on a return economy class basic coach fare.

    Honolulu to Las Vegas

    1,381 Points

    Based on a return economy class basic coach fare.

  • Sydney to Honolulu

    2,533 Points

    Based on a return economy class basic economy fare.

    Sydney to Honolulu

    2,533 Points

    Based on a return economy class basic economy fare.

Velocity Points cannot be earned on:

  • Reward Seat bookings
  • Fare classes other than as specified above
  • Codeshare flights (any flight with an HA flight number that is operated by an airline other than Hawaiian Airlines or Virgin Australia).
  • Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

Claim missing Points

To ensure you automatically earn Velocity Points on your eligible travel, add your Velocity membership number to your booking prior to travel. You can add your Velocity membership number when you book your flight or call the airline directly to get it added to your booking or present your My  Velocity Card at check-in.
It can take up to 14 days after your flight for your Points to be added to your Account.

Flown recently and missing some Points?

If your Points have not been credited after 14 days, or if you forgot to add your Velocity membership number prior to travelling, you can submit a missing Points claim by logging into your Velocity Account and following the steps provided.

Submit a claim

Earn Status Credits with Hawaiian Airlines

Earn Status Credits when you travel in an eligible fare class on Hawaiian Airlines. The Status Credits you earn will depend on where you fly and fare purchased. 

Calculate the number of Status Credits you can earn by using our Mileage Calculator to determine the number of miles you are flying. Then refer to the table below with your chosen Fare Type.

To make a booking please visit the Hawaiian Airlines website or contact your preferred travel agent and enter your Velocity Frequent Flyer Member details at the booking screen.

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How many Status Credits will I earn?

One-way Miles (zone) Coach Economy First / Business Class
0 - 750 (1) 10 40
751 - 1,500 (2) 15 60
1,501 - 3,000 (3) 20 80
3,001 - 5,000 (4) 30 120
5,001 - 8,000 (5) 40 160
8,001 + (6) 50 200

Note:

Eligible fare classes for Coach Economy Class are L, B, G, H, I, K, M, N, Q, S, V, W, X, Y, O and Z. Earn on O and Z is applicable from April 1 2019.

Eligible fare classes for First and Business class are F, P, J, C, A, (D*).

*D applicable as of 01 June 2022 on some select US domestic services between Hawaii and mainland USA. Reward Seats booked in D class are ineligible to earn Status Credits.

Status Credits. The above earn rates also apply to flights operated by Virgin Australia with a HA flight number.

Popular Destinations

In need of a holiday? See our most popular destinations to fly to, along with the number of Status Credits you will earn when flying on Hawaiian Airlines with a HA flight number.

  • Honolulu to Maui

    20 Status Credits

    Based on a return economy class coach fare.

    Honolulu to Maui

    20 Status Credits

    Based on a return economy class coach fare.

  • Honolulu to Las Vegas

    40 Status Credits

    Based on a return economy class basic coach fare.

    Honolulu to Las Vegas

    40 Status Credits

    Based on a return economy class basic coach fare.

  • Sydney to Honolulu

    80 Status Credits

    Based on a return economy class basic economy fare.

    Sydney to Honolulu

    80 Status Credits

    Based on a return economy class basic economy fare.

Velocity Status Credits cannot be earned on:

  • Reward Seat bookings
  • Fare classes other than as specified above
  • Codeshare flights (any flight with an HA flight number that is operated by an airline other than Hawaiian Airlines or Virgin Australia).
  • Upgraded fares: Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased.

Redeem your Velocity Points with Hawaiian Airlines


Hawaiian Airlines is restarting services between Sydney and Honolulu on 15 December 2021.  From 2 November 2021 Velocity members are able to redeem Points for flights across the Hawaiian Airlines network.  Note that the routes operated by Hawaiian Airlines may be subject to COVID-19 restrictions, and not all flights will have Reward Seats available.


Reward Seats on Hawaiian Airlines must be booked through our Membership Contact Centre. Available travel dates will vary for each route. 

Contact us
How many Points do I need for a Reward Seat?
 
  • Use our Mileage Calculator to determine the number of Points you will need, based on the distance you will fly
  • Refer to the tables to see the minimum amount of Points required for each fare class

Redeem Velocity Points with Hawaiian Airlines

In need of a holiday? See some of our most popular destinations to fly to, along with the number of Points you will need to book a Reward Seat on Hawaiian Airlines

  • Sydney to Honolulu

    42,000 Points

    Based on a one-way Economy Class Reward Seat plus $117.38 in taxes, fees and carrier charges*

    Sydney to Honolulu

    42,000 Points

    Based on a one-way Economy Class Reward Seat plus $117.38 in taxes, fees and carrier charges*

  • Honolulu to Maui

    10,000 Points

    Based on a one-way Economy Class Reward Seat plus $8.40 in taxes, fees and carrier charges*

    Honolulu to Maui

    10,000 Points

    Based on a one-way Economy Class Reward Seat plus $8.40 in taxes, fees and carrier charges*

  • Honolulu to Las Vegas

    25,000 Points

    Based on a one-way Economy class Reward Seat plus $14.80 in taxes, fees and carrier charges*

    Honolulu to Las Vegas

    25,000 Points

    Based on a one-way Economy class Reward Seat plus $14.80 in taxes, fees and carrier charges*

*The quoted redemption fares are correct as at 10 January 2023 and are subject to change. Fares are subject to availability. Points values are based on one-way Economy Class Reward Seat fares with Hawaiian Airlines and must be booked via the Velocity Membership Contact Centre. Taxes, fees and carrier charges are payable in addition to Velocity Points redeemed. Price may vary until ticketed. Reward Seats and associated charges are not eligible for Points earn. Seats are limited and may not be available at peak times or on all flights. Payment surcharge may apply.  You can change or get a refund for your booking by paying a fee and any fare difference, at least 24 hours before scheduled departure. You may also request a refund for other reasons, including under the Australian Consumer Law. View the Velocity Rewards Seat fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at velocityfrequentflyer.com. To learn exact taxes, fees and carrier charges applicable to your route, please contact our Membership Contact Centre.

 

Short on Points to get to your next reward?

Buy Points with Points Booster and get there sooner. T&Cs apply

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Important Information for travelling overseas

Australian Government Travel Restrictions

The Australian Government has currently implemented international travel restrictions for Australia.

We recommend checking the latest information and advice on the relevant Government websites. The Australian Government information is available at the Border Force website, Department of Health website and Smartraveller.
 

Hawaiian Airlines Travel Regulations

When flying with Hawaiian Airlines, we recommend you check travel requirements for the Hawaiian Islands or your destination of choice, and any requirements before boarding your flight. Click here to find out more.

Heading overseas?

We've re introduced international redemptions with some of our partners. Find out how we're getting our members back in the air with our airline partners

Learn more

Terms & Conditions:

 1. Earn rates are correct as at 1 June 2022 and are subject to change. Flights are governed by the operating carriers terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.

2. Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.