Game of Chance

Incomplete Profile Completion Competition Conditions of Entry

A.  General

1. Information on how to enter this Promotion, mechanics of entry and prizes form part of these Conditions of Entry. Entry into this Promotion is deemed acceptance of these Conditions of Entry by each Entrant.

2.Entry is open to all Velocity members who have joined Velocity via a lite join channel prior to or during the Promotion Period and complete their membership profile within the Promotion Period (Entrants). The Promoter is Velocity Frequent Flyer Pty Ltd (ACN 601 408 824) of registered address 56 Edmondstone Road, Bowen Hills, Queensland 4006.

3. The directors, officers, management and employees (and their immediate families) of the Promoter and its related bodies corporate are not eligible to enter this Promotion.

4. The Promotion commences at 00:00 am AEST on 19 August 2019 and ends at 11:59pm AEST on 19 November 2019 (Promotion Period).

B. Entry

5. Entrants will be automatically entered into the Promotion when they complete their Velocity membership profile.

6. There is a limit of one entry per person for the duration of the Promotion Period.

7.  Entries will be deemed accepted at the time of receipt by the Promoter and not at the time of transmission.  Entries received will be considered final by the Promoter. Illegible, incomprehensible and incomplete entries will be deemed invalid. The Promoter accepts no responsibility for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction or otherwise including those entries not received by the Promoter.

8. If you enter the Promotion but no longer wish to participate, please email Optout.join2enter@velocityfrequentflyer.com and you will be removed from the Promotion.

9. Costs associated with entering the Promotion remain an Entrant’s responsibility and may vary.

C. Drawing Winners

10. There will be twenty (20) winners of a $1,000 Virgin Australia gift voucher.

11. The draw will be conducted on Wednesday 4 December 2019 at 2:00 pm at Anisimoff Legal, Suite 5, Erina Plaza, 210 Central Coast Highway, Erina, NSW 2250.  In the presence of an independent scrutineer.

12. he winners (a Winner) may be announced on Velocity’s website www.velocityfrequentflyer.com by Wednesday 18 December 2019 AEDT.  The Winners will be notified by 18 December 2019 AEST on directly by telephone or email where further contact information and details will be requested including, but not limited to, full name, phone, email, and address.

13. If the prize is not claimed within three (3) months of publication, a redraw will be conducted. If required, the redraw will be conducted on March 17 2020 at 15:00 AEDT at Anisimoff Legal, Suite 5, Erina Plaza, 210 Central Coast Highway, Erina, NSW 2250.

14. A redrawn Winner will be notified by phone within two (2) days of the draw, and in writing within two (2) days of draw.

15. Entries not fully complying with these Conditions of Entry may be deemed invalid at the Promoter’s discretion. If a winning entry is deemed not to comply with these Conditions of Entry, the entry will be discarded and the relevant prize will be re-awarded in accordance with the relevant clause of these Conditions of Entry as if the discarded entry had not been received.

16. All decisions of the Promoter are final and no discussions or correspondence will be entered into.

17. This is a game of chance and skill plays no part in determining the outcome.

D. Prize

18. There are twenty (20) prizes to be won. Each prize consists of one (1) $1,000 Virgin Australia gift voucher.

19.  Average prize value is $1,000 AUD (excluding GST).  The prize is not exchangeable and cannot be taken as cash.

20. Use of the gift voucher subject to the Virgin Australia Gift Voucher Terms of Use, which are located on the Virgin Australia website at https://www.virginaustralia.com/eu/en/specials-offers/gift-vouchers/gift-vouchers-terms/.

21.  We will send the voucher within 60 days of the end of the Promotion Period.

22.  The gift voucher must be used within 12 months from the date of issue or it will expire.

23.  Some Virgin Australia, Virgin Australia Holidays and partner products are excluded from the operation of gift vouchers. To view the exclusions please refer to the terms and conditions listed in clause 19.

24.  The Promoter makes no representation as to the safety, conditions or other issues that may exist at any destination or as part of the prize.

25.  The prize will be awarded to the Entrant named in the entry.

E. Contacting the Entrant

26. Should an Entrant’s contact details change during the Promotion Period, it is the Entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.

27.  By accepting the prize, Winners agree to participate in and co-operate as required with all reasonable media editorial requests relating to the prize, including but not limited to, being interviewed and photographed. Winners will not be entitled to any fee for participating in these activities.

28. The Promoter may want a Winner to participate in promotional activity after the Promotion has ended. In consideration for the Promoter awarding the prize to a Winner, the Winner permits the Winner’s image and/or voice, as recorded, photographed or filmed during the Winner’s participation in the prize to appear in any media whatsoever throughout the world for an unlimited period and the Winner will not be entitled to any fee for such use.

29. The Promoter reserves the right to request that a Winner provides proof of identity, proof of age, proof of residency and/or proof of entry validity in order to claim a prize. Proof of identification, residency, age and entry considered suitable for verification is at the discretion of the Promoter. In the event that a Winner cannot provide suitable proof, the Winner will forfeit the prize in whole and no substitute will be offered.

G. Tax

30. The Promoter will not be liable for any tax liability, including without limitation income tax, fringe benefits tax, or any liability or loss of opportunity due to reportable fringe benefits, incurred by a winner, an Entrant, their employer and/or the other party in regards to any connection with participating in the Promotion or the receipt or use of any prize.

31. Entrants, the winner and/or the other party will be required to pay any taxes and other airport related charges (including any applicable GST on those taxes and charges) which may be due on receipt or use of the prize.

32. Entrants should seek independent financial advice to ensure they understand possible tax implications in relation to any tax liability and/or reportable fringe benefits before acceptance or use of a prize.

33. The Promoter not accept responsibility for and makes no representations about any tax liability as a result of participating in the Promotion or from receiving or using any of the prizes.ye

34. The other party must ensure that all promotional and marketing material prepared by the other party relating to the Promotion sufficiently notifies Entrants of the above conditions.

35. The Promoter, its agents and associate companies are not responsible for and exclude all liability (including negligence), for any variation in the prize value to that stated in these Terms and Conditions.

H. Legal

36. The Promoter reserves the right to verify the validity of entries and to disqualify any entry which in the opinion of the Promoter, includes objectionable content, profanity, potentially insulting, inflammatory or defamatory statements, disqualify any Entrant who tampers with the entry process, who submits an entry that is not in accordance with these Conditions of Entry or who has, in the opinion of the Promoter, engaged in conduct in entering the Promotion which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or the Promoter. The Promoter reserves the right to disqualify a Winner if the Promoter becomes aware that the Winner and/or the Winner’s entry is of a type described in this clause. Any Entrant disqualified under this clause is prohibited from any further participation in the Promotion.

37. In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability to proceed with the Promotion on the dates and in the manner described in these Conditions of Entry, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may in its absolute discretion cancel the Promotion and recommence it from the start on the same conditions, subject to any written directions given under State Regulation.

38. If for any reason this Promotion is not capable of running as planned, including due to infection by computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this Promotion, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available and to cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries, subject to any written direction given under State Regulation.

39. Nothing in these terms and conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under the ASIC Act 2001 (Cth) in Australia, or similar consumer protection laws in the State and Territories of Australia (Non-Excludable Guarantees). The Promoter and its associated agencies and companies (and their respective officers, employees and agents) exclude all liability (including negligence) except for any liability that cannot be excluded by law, including the Non-Excludable Guarantees, for any direct, indirect or consequential injury, loss and/or damage arising in any way in connection with this Promotion or any prize/s. This includes, but is not limited to: (i) technical malfunctions, delays or failures, including those resulting from accessing any materials related to this promotion and any incorrect or inaccurate or incomplete information communicated in the course of, or in connection with, this Promotion as a result of any technical malfunctions, delays or failures; (ii) theft, unauthorised access or third party interference; (iii) lost or damaged entries, prize claims or prizes; and (iv) acceptance and/or use of any prize (including but not limited to any component of a Winner’s trip).  

40. The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these Conditions of Entry, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of this Promotion. Any Entrant disqualified under this clause is prohibited from any further participation in the Promotion. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

41. The Promoter and their associated agencies and companies assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, internet failure, theft or destruction or unauthorised access to, or alteration of entries, and reserves the right to take any action that may be available.

42. The Promoter is not liable for any tax implications arising from prize winnings.  Independent financial advice should be sought as tax implications may arise as a result of accepting the prize.

43.  The Promoter is collecting your personal information for the purpose of conducting the Promotion, including providing any prize to you. If the Promoter can not collect your personal information, we will not be able to enter you in the Promotion or provide you with a prize. The Promoter may also disclose your personal information to and/or collect your personal information from its related companies (including Virgin Australia Airlines Pty Ltd and Velocity Rewards Pty Ltd) and third parties who provide (or help the Promoter provide) products and services. The Promoter may disclose your personal information to persons or organisations located in overseas countries, as described in the Promoter’s Privacy Policy (https://www.velocityfrequentflyer.com/content/Privacy/privacy-policy/) The Promoter’s Privacy Policy  also states how you can seek to access or correct your personal information and how to make a privacy complaint.  You can contact the Virgin Australia Privacy Officer in at privacy@virginaustralia.com.  The Promoter is also collecting your personal information for the purposes of signing you up to membership of Velocity Frequent Flyer. Please read our “Privacy Statement – Velocity Membership Join’ and our Privacy Policy located at https://www.velocityfrequentflyer.com/content/Privacy/ for more information about how we will handle this information.

44.  You consent to the Promoter using your personal information for future promotional and marketing purposes regarding the Promoter’s products and services, including contacting the entrant via SMS and email messages (and you consent to receiving such messages from the Promoter).  Information on how to opt-out from these messages is set out in the Promoter’s Privacy Policy.

45.  Entrant’s personal information may be disclosed to State and Territory lottery departments and Winners’ names published as required under the relevant lottery legislation. A request to access, update or correct any information should be directed to the Promoter.

46.  Permit numbers: NSW LTPS/19/36412, ACT TP 19/03793. SA T19/1194.