Your Velocity account

Select from the list of handy how to guides to manage your Velocity account.

  • Update your Velocity membership details

    You can update your details, such as your email or home address, at any time by logging into your Velocity Account.

    Step 1Log in to your Velocity Account

    Step 2: Select the 'My Details' tab on the left hand side

    Step 3: Follow the steps and fill in the appropriate fields to update your details.

    Important Information: If you wish to change your date of birth, you will need to contact the Membership Contact Centre.

    Tip: You can also view and update your Velocity preferences online, including your Seat Preference, Interests and Communication Preferences.

Terms and Conditions:

Velocity Rewards Pty Ltd ACN 116 089 448 acts as authorised representative of Rêv Australia Pty Ltd ACN 117 378 953 AFSL 401610. Rêv Australia Pty Ltd is the distributor and manages the Velocity Global Wallet® prepaid Visa product for Cuscal Ltd ACN 087 822 455 AFSL 244116. Cuscal Ltd is the issuer of the product. Any advice is general advice that does not take account of your objectives, financial situation or needs. Read the Global Wallet Product Disclosure Statement before making a decision and consider whether the product is right for you. The product is available only to Australian resident Velocity Frequent Flyer members.