DiDi

Rideshare to business rewards, fast

Earn 1,000 Velocity Points for your business when you link your Virgin Australia Business Flyer account in the DiDi app*.

*1,000 Velocity Points linking offer ends 15 June 2024, unless extended. T&Cs apply.

Already a Virgin Australia Business Flyer member?

Earn Velocity Points for your business on every ride with DiDi.

Virgin Australia Business Flyer members can earn Velocity Points for their business on every ride with DiDi. From airport trips, to business meetings and even those Friday afternoon early knock off rides home, by earning Points with DiDi you can turn your business rideshare needs into rewards.

Download DiDi

Accelerate your business' Velocity Points balance with DiDi

Download and link

Earn 1,000 Velocity Points for your business when you download the DiDi app and link your Virgin Australia Business Flyer account.*

*1,000 Points linking offer only available once. Ends 30 June 2024, unless extended. T&Cs apply.

Earn on every ride

Earn 1 Velocity Point for your business per $1 of eligible spend every time you ride with DiDi^{^}

Before riding, ensure you have selected Virgin Australia Business Flyer in the Velocity Points section of your customer profile to earn for your business.

How to get started

Whether you're new to DiDi or loyal rider, linking is simple and earning is easy! Earning Velocity Points on your business rideshare means you can go from business ride to rewards vibe in no time.

Get ready to earn
You'll need a DiDi account to get started. New to DiDi? Download and create an account in the app here.
Link accounts and earn 1,000 Velocity Points for your business*
Link your Virgin Australia Business Flyer membership number (your business ABN) in the DiDi app to receive 1,000 Velocity Points for your business*. Not yet a Virgin Australia Business Flyer member,? Join here.
Make every business ride count
Earn 1 Velocity Point for your business per $1 of eligible spend on every DiDi ride^{^}.

Before you ride, ensure you select Virgin Australia Business Flyer in the Velocity Points section of your customer profile to earn for your business.

Download DiDi

DiDi offers a cost-effective, dependable, and secure way to ride

Affordable rides

Stretch your budget with DiDi's competitive pricing, ensuring your business' dollar goes the extra mile.

Fast and dependable

Your ride awaits just a few taps away. Escape the constraints of schedules and summon a ride at your convenience.

Safety First

Enhance your confidence with DiDi's pre-vetted drivers and integrated safety features within the DiDi app.

Happy drivers and riders

DiDi's cutting-edge Service Fees ensure that a larger portion of the fare goes directly to the drivers' earnings.

Frequently Asked Questions

To earn Velocity Points for your business with DiDi, you must link the Virgin Australia Business Flyer membership number (i.e. the business’ ABN used to register for Virgin Australia Business Flyer) for the business your connected with in the DiDi app before your trip commences. Once linked, you will earn Velocity Points for your business on eligible rides if you have Virgin Australia Business Flyer selected as your Velocity Points loyalty program in your customer profile before booking.

In the DiDi app menu, select ‘Velocity Points’

Select the ‘Virgin Australia Business Flyer’ option and enter the ABN associated with your Virgin Australia Business Flyer account

Select the ‘Register Now’ button to link the business’ Virgin Australia Business Flyer and DiDi accounts

Each time you ride, to earn Points for your business, make sure you have Virgin Australia Business Flyer selected as your Velocity Points loyalty program in your customer profile before you book.

If the details you entered are correct, your DiDi and the business’ Virgin Australia Business Flyer accounts will now be linked and if you have Virgin Australia Business Flyer selected as your Velocity Points loyalty program in your customer profile before you book, the business you are connected with will earn Points on your next eligible DiDi ride.
Please ensure the ABN you have entered matches the ABN used to sign up to Virgin Australia Business Flyer. If you are still experiencing issues, please reach out to DiDi for support at Help.rider@au.didiglobal.com
Virgin Australia Business Flyer members can receive 1 Point per AUD1 of eligible spend on rides. This includes airport and non-airport rides.

The spend eligible for Velocity Points for the business you’re connected with is exclusive of any GST, value added tax, sales tax or similar taxes, any tolls, airport fees or other third party charges incurred, and any discounts or promotions applied. Points will not be awarded where the amount of the fare has been refunded.

To earn Points for the business you’re connected with, you must also ensure that Virgin Australia Business Flyer is selected as your Velocity Points loyalty program in your customer profile before you book.
As a new DiDi user, you can earn 1,000 bonus Velocity Points for the business you’re connected with by:

Downloading the DiDi App and creating a DiDi account for the first time; and

Link your Virgin Australia Business Flyer membership (make sure you choose the Virgin Australia Business Flyer option).

This linking offer is valid from 23 April 2024 to 30 June 2024 inclusive, unless extended. The linking offer can only be used by the business once (i.e. if multiple staff link the Virgin Australia Business Flyer account to their DiDi app the business will only receive the 1,000 Points once).
As an existing DiDi user, you can earn 1,000 bonus Velocity Points for the business you’re connected with by linking your Virgin Australia Business Flyer membership in the DiDi app via the Velocity Points page (make sure you choose the Virgin Australia Business Flyer option).

The linking offer can only be used by the business once (i.e. if multiple staff link the Virgin Australia Business Flyer account to their DiDi app the business will only receive the 1,000 Points once).
Points will be credited to your Virgin Australia Business Flyer account up to 31 days after making payment for your ride or up to 31 days after linking the business’ Virgin Australia Business Flyer account as a new or existing DiDi user.

If your Points are still not showing in the Virgin Australia Business Flyer member’s Rewards Portal after 31 days, please reach out to DiDi for further assistance at Help.rider@au.didiglobal.com
Yes, if you have a number of employees and contractors riding with DiDi for their business trips, they can link the business’ Virgin Australia Business Flyer account to their DiDi account to earn Velocity Points for the business.
DiDi users can link a personal Velocity Frequent Flyer account to their DiDi account, in addition to linking to a Virgin Australia Business Flyer account to their personal DiDi account.

You can then toggle between your Velocity Frequent Flyer and Virgin Australia Business Flyer accounts in the Velocity Points section of your DiDi customer profile each time before you take a ride, depending on which account you would like to earn the Points to.

Please note you will only earn Velocity Points to either your Velocity Frequent Flyer or Virgin Australia Business Flyer account on a single ride (i.e. you cannot earn both Velocity Points to an individual Velocity account and Velocity Points to a business’ Virgin Australia Business Flyer account on the same ride). This means, if you choose Velocity Frequent Flyer, only you will earn the Velocity Points. The business won’t earn any Velocity Points.
Before each ride, make sure you select in the Velocity Points page in the app whether you would like to earn Points to your Velocity Frequent Flyer account or Virgin Australia Business Flyer account. You can only earn with one program per ride. This means, if you choose Velocity Frequent Flyer, only you will earn the Velocity Points. The business won’t earn any Velocity Points.
No sorry, only rides completed after you have linked the business’ Virgin Australia Business Flyer account to your Didi User profile, and where you have selected to earn Points to the business’ Virgin Australia Business Flyer account in the Velocity Points section of your DiDi customer profile before booking the ride, will be eligible for Velocity Points earn.
No sorry, once you have selected and earned with either the business’ Virgin Australia Business Flyer account or with your Velocity Frequent Flyer account, we cannot reverse the earn from one account to allocate to another.
If you no longer wish to have the business’ Virgin Australia Business Flyer account linked to your DiDi account, please reach out to Help.rider@au.didiglobal.com for assistance.

Terms and Conditions

*Virgin Australia Business Flyer and DiDi Customer Bonus Offer Terms & Conditions

Virgin Australia Business Flyer members (“Business Members”) can earn 1,000 bonus Velocity Points with DiDi between 12.01am AEST 23 April 2024 and 11.59pm AEST 30 June 2024 (Promotion Period).

An individual connected to a Business Member who has an existing DiDi account or does not have an account with DiDi as at 23 April 2024, can earn 1,000 bonus Velocity Points for the Business Member they are connected with when they:

· download the DiDi App and create a DiDi account in their own name (if they don’t already have an account);

· select the “Velocity Points” option from the menu and then select Virgin Australia Business Flyer; and

· enter the Business Member’s Virgin Australia Business Flyer membership number (i.e. the Business Member’s Australian Business Number (“ABN”)).

The Business Member’s ABN as recorded on their Virgin Australia Business Flyer membership account must match the ABN registered to the relevant individual’s DiDi customer profile.

If the Business Member meets the eligibility requirements for this offer, the bonus Velocity Points will be allocated to the Business Member’s Virgin Australia Business Flyer membership account within 31 days of the Business Member’s ABN being added to the individual’s DiDi customer profile.

The Bonus Points offer can only be earned once per Business Member.

Not valid with any other offer except the DiDi Trip Earn offer.

The Business Member can also earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the Bonus Points offer. See the Trip Earn offer for more details. For the avoidance of doubt, an individual Velocity Frequent Flyer member cannot earn Points on a booking made while Virgin Australia Business Flyer is their selected Velocity Points earning loyalty program within their DiDi account.

Business Members can de-link or manage their linked accounts at any time by contacting DiDi at Help.rider@au.didiglobal.com.

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. The DiDi booking terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

^{^}Virgin Australia Business Flyer and DiDi Trip Earn Terms & Conditions

Virgin Australia Business Flyer members (“Business Member”) can earn 1 Velocity Point per $1 spent on the “Base Fare” for DiDi rides:

· taken within Australia; and

· booked via the DiDi profile of an individual connected with a Business Member, which includes the Business Member’s registered Australian Business Number (“ABN”) and where the relevant individual’s selected Velocity Points earning loyalty program within their DiDi account is Virgin Australia Business Flyer at the time of booking.

The “Base Fare” means the final fee (after any other discounts or promotions have been applied) paid by the individual connected with the Business Member for the ride, excluding any taxes (including GST), tolls, airport fees or other third party charges.

The Business Member’s ABN as recorded on their Virgin Australia Business Flyer membership account must match the ABN registered to the relevant individual’s DiDi customer profile.

Offer valid on discounted ride fares.

The Business Member can earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the Bonus Points offer. See the bonus offer for more details. For the avoidance of doubt, an individual Velocity Frequent Flyer member cannot earn Points on a booking while Virgin Australia Business Flyer is their selected Velocity Points earning loyalty program within their DiDi account.

Business Members can de-link or manage their linked accounts at any time by contacting DiDi at Help.rider@au.didiglobal.com.

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. The DiDi terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

^~Join Virgin Australia Business Flyer:

Eligibility to join Virgin Australia Business Flyer: Virgin Australia Business Flyer membership is available to businesses with an active ABN/ACN, an Australian business address and spend of less than $300,000 per annum on flights with Virgin Australia. Superannuation funds, travel agents, travel management companies, travel wholesalers, air travel consolidators and any businesses re-selling air travel are not eligible to join. For more information please see the Virgin Australia Business Flyer and Loyalty Terms and Conditions.

+The Velocity Frequent Flyer and DiDi offers are subject to the Velocity Frequent Flyer and DiDi Offer Terms and Conditions found here.