Terms and Conditions

*Virgin Australia Business Flyer: Eligibility to join Virgin Australia Business Flyer: Virgin Australia Business Flyer membership is available to businesses with an active ABN/ACN, an Australian business address and spend of less than $300,000 per annum on flights with Virgin Australia and eligible airline partners. Travel agents, travel management companies, travel wholesalers, air travel consolidators and any businesses re-selling air travel are not eligible to join. For more information please see the Virgin Australia Business Flyer and Loyalty Terms and Conditions.

^3,000 Points Offer: For your business to be eligible for the 3,000 bonus Velocity Points promotion, your business must be a NAB Business Transaction Account customer and sign up for a new Virgin Australia Business Flyer membership via this link: https://www.virginaustralia.com/au/en/fly-for-business/business-flyer/business-flyer-application/?promocode=vf-par-nab-gen-1151&cmpid=par:vf:fs:nab:nab_rev_acqui:na. The promotion code available via the link must be included in the membership application. Your application must be received before 31 October 2025. Please allow up to 4 weeks after becoming a Virgin Australia Business Flyer member for the Velocity Points to be allocated to your Virgin Australia Business Flyer account. Offer can be withdrawn at any time. Virgin Australia Business Flyer and Loyalty Terms and Conditions apply. 

1. Earning Points with Virgin Australia Business Flyer: Virgin Australia Business Flyer Members can earn up to 1,000,000 Points from completed travel on eligible flights marketed and operated by Virgin Australia or marketed by Virgin Australia and operated by eligible airline partners, per annum, based on the rolling 12 month period from when the Member joins Virgin Australia Business Flyer. Points aren’t earned on certain fees, taxes, or charges.  Virgin Australia Business Flyer Terms and Conditions apply.

2. United Airlines Business Discounts (UA Business Discounts): As at 1 November 2023, the following discounts apply to the United Airlines and Virgin Australia base fares (which excludes fees, carrier charges and taxes) of Virgin Australia marketed and United Airlines operated flights (with a VA flight number) booked by Virgin Australia Business Flyer members (Members), which may change without notice:

• Business Fares:
  • VA Fare Class J, C and D: 10%
• Economy Fares:
  • VA Fare Classes Y, B, W, H, K and L: 10%
  • VA Fare Classes R and E: 5%

Please check the Virgin Australia Business Flyer website for current discount levels. UA Business Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process these UA Business Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team businessflyer@virginaustralia.com.

UA Business Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares, unless otherwise stated. UA Business Discounts do not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of UA Business Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply.

United Airlines Business Points Earn: Virgin Australia Business Flyer members (Members) will earn Velocity Points when Travellers fly on eligible United Airlines operated flights with a VA flight number (excluding fare classes X,Z and G) bookable via on Eligible Booking Channel as follows: 

• Tier 1: 1 Point per AUD $1 spent

• Tier 2: 1.5 Points per AUD $1 spent

• Tier 3: 2 Points per AUD $1 spent

Please note that Velocity Points cannot be earned on certain fees or charges (e.g. baggage charges and credit card surcharges). Travellers travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased. An Eligible Booking Channel is: 1. the Virgin Australia Business Flyer Booking Portal, 2. www.virginaustralia.com provided that the Member’s ABN is included, 3. the Member’s nominated TMC, and 4. the Guest Contact Centre.

Please note that Members can earn up to 1,000,000 Velocity Points per annum for travel on flights marketed and operated by Virgin Australia or flights marketed by Virgin Australia and operated by eligible international partner airlines (with a VA flight number) (including United Airlines) based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer.

Membership and Points earn is subject to the Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions, and any changes to the Member benefits and program features, including Points earn for eligible travel on flights operated by United Airlines, will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy. 

Earn rates are correct as at 3 April 2023 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's website. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our international partner airlines will earn Points based on originally purchased fare classes. If paying for an upgrade with the international partner airline, the airline partner may re-issue the ticket without a VA flight code/the ticket may no longer start with 795, and the member may no longer be eligible for Points earn. Check the Virgin Australia Business Flyer Terms and Conditions  and Velocity Membership Terms and Conditions for details about earning Points. 

3. Fare advantage discounts: The Fare Advantage Discount of 4% applies to Flex fares (L, K, H, W, B, Y class) operated and marketed by Virgin Australia and 6% applies to Business Class fares (D, C, J class) operated and marketed by Virgin Australia, and is available to Virgin Australia Business Flyer members. The Fare Advantage Discount levels are subject to change without notice. Please check our website for current discount levels.  Fare Advantage Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered self-ticketing Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process Fare Advantage Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com.  Fare Advantage Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares. Fare Advantage discounts do not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of Fare Advantage Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply. 

4. Thrifty Car Hire Discount: Virgin Australia Business Flyer members will receive the following benefit from Thrifty on all bookings made via the Thrifty booking portal within the Virgin Australia Business Flyer Rewards Portal or the Virgin Australia Business Flyer Booking Portal: a discount of 15-18% off the best base rate of the day on  www.Thrifty.com.au (that is, the rates on the Thrifty booking portal accessed via the Virgin Australia Business Flyer Rewards Portal or the Virgin Australia Business Flyer Booking Portal).

5. Points Transfer: Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 3,000 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member.

6. Pilot Gold: A new Virgin Australia Business Flyer member is eligible to receive two three-month Velocity Pilot Gold Memberships if, within the first three months of becoming a Virgin Australia Business Flyer member, it books and completes at least $2,000 of eligible travel (excluding taxes, fees and charges). For more information, please visit our website at https://virginaustralia.com/businessflyer.  Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions apply.

7. Sign-up Bonus Points on the ENGIE Business Flyer and ENGIE Home Business Flyer Electricity Plan and Gas Plan Terms & Conditions: Velocity has partnered with ENGIE to offer Velocity Points on the ENGIE Business Flyer plan and the ENGIE Home Business Flyer plan for Virgin Australia Business Flyer members located in Queensland, New South Wales, Victoria or South Australia* (Business Members).

*Note: the ENGIE Business Flyer plan and the ENGIE Home Business Flyer plan is not available in all areas.  All references in these terms and conditions to Queensland, New South Wales, Victoria or South Australia are references to the parts of Queensland, New South Wales, Victoria or South Australia where ENGIE is an energy retailer for electricity and/or gas.

New and existing ENGIE Business Flyer or ENGIE Home Business Flyer customers can earn:

• 15,000 Velocity Points for electricity with ENGIE in Queensland, New South Wales, Victoria and South Australia*; and/or
• 5,000 Velocity Points for gas with ENGIE in New South Wales, Victoria and South Australia*

if, the business customer:

• signs up to the ENGIE Business Flyer plan or the ENGIE Home Business Flyer plan and becomes billable; and
• is a Virgin Australia Business Flyer member, provides their Virgin Australia Business Flyer membership ID (i.e., their business’ ABN) at the time of signing-up for the ENGIE Business Flyer plan or the ENGIE Home Business Flyer plan, or signs up to Virgin Australia Business Flyer at the time of signing up for the ENGIE Business Flyer plan or the ENGIE Home Business Flyer plan and their Virgin Australia Business Flyer membership is subsequently approved;
• provides ENGIE with a valid email address which the business customer controls and can access; and
• for the ENGIE Business Flyer plan, is on a small business tariff as assigned by their distribution network or for the ENGIE Home Business Flyer plan, operates a home based business.

Velocity Points will be credited to a Business Member’s Virgin Australia Business Flyer account for the Sign-up Bonus Points within 5 business days of ENGIE starting to supply energy on the relevant Offer.

A Business Member will only be eligible to receive their Sign-up Bonus Points if they:

• have a current Virgin Australia Business Flyer membership; and
• are a current ENGIE customer on the ENGIE Business Flyer plan or the ENGIE Home Business Flyer plan which is linked to their Virgin Australia Business Flyer account.

If the Business Member ceases to hold a Virgin Australia Business Flyer membership, their Virgin Australia Business Flyer account is not linked to their ENGIE Business Flyer Plan or their ENGIE Home Business Flyer Plan or is not an ENGIE customer on an ENGIE Business Flyer plan or an ENGIE Home Business Flyer plan prior to the Velocity Points being credited for the Sign-up Bonus Points, the Business Member will forfeit the Velocity Points from the Sign-up Bonus Points.

8. Virgin Australia Business Flyer and Didi Offer and Trip Earn Terms and Conditions:

Virgin Australia Business Flyer and DiDi 1,000 Bonus Points Offer Terms & Conditions

Virgin Australia Business Flyer members (“Business Members”) can earn 1,000 bonus Velocity Points with DiDi if they meet the below eligibility requirements.

An individual connected to a Business Member who:

1.       Has taken a DiDi ride in Australia, using their existing customer profile with DiDi (existing customer) and adds the Business Member’s Virgin Australia Business Flyer membership number (i.e. the Business Member’s ABN) to the “Velocity Points” section of their individual customer profile with DiDi; or

2.       Has not taken a DiDi ride in Australia (new customer) and:

• if they haven’t already, downloads the DiDi App and creates a DiDi customer profile in their own name;
• selects the “Velocity Points” option from the menu, selects Virgin Australia Business Flyer and enters the Business Member’s Virgin Australia Business Flyer membership number (i.e. the Business Member’s Australian Business Number (“ABN”)); and
• completes and pays for at least $1 for the Base Fare for one ride within Australia with DiDi using their DiDi customer profile, with Virgin Australia Business Flyer selected in the Velocity Points section of the app.

The “Base Fare” means the final fee (after any other discounts or promotions have been applied) paid by the individual connected with the Business Member for the ride, excluding any taxes (including GST), tolls, airport fees or other third party charges.

The 1,000 bonus Velocity Points will be allocated to the Business Member connected to the individual who is riding with DiDi (Points will not be allocated to the individual).

The Business Member’s ABN as recorded on their Virgin Australia Business Flyer membership account must match the ABN registered to the relevant individual’s DiDi customer profile.

If the Business Member meets the eligibility requirements for this offer, the bonus Velocity Points will be allocated to the Business Member’s Virgin Australia Business Flyer membership account within 31 days of:

• for existing DiDi customers, adding the Business Member’s ABN to the individual’s DiDi customer profile; or
• for new DiDi customers, paying at least $1 of the Base Fare for their first ride within Australia with DiDi using the individual’s newly registered DiDi customer profile, with Virgin Australia Business Flyer selected in the Velocity Points section of the app.

The Bonus Points offer can only be earned once per Business Member.

Not valid with any other offer except the DiDi Trip Earn offer.  

The Business Member can also earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the Bonus Points offer. See the Trip Earn offer for more details. For the avoidance of doubt, an individual Velocity Frequent Flyer member cannot earn Points on a booking made while Virgin Australia Business Flyer is their selected Velocity Points earning loyalty program within their DiDi account.

Business Members or individuals connected to a Business Member can de-link or manage their linked accounts at any time by contacting DiDi via the app.

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. The DiDi booking terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

 Virgin Australia Business Flyer and DiDi Trip Earn Terms & Conditions

Virgin Australia Business Flyer members (“Business Member”) can earn 1 Velocity Point per $1 spent on the “Base Fare” for DiDi rides:

• taken within Australia; and
• booked via the DiDi profile of an individual connected with a Business Member, which includes the Business Member’s registered Australian Business Number (“ABN”) and where the relevant individual’s selected Velocity Points earning loyalty program within their DiDi account is Virgin Australia Business Flyer at the time of booking.

The “Base Fare” means the final fee (after any other discounts or promotions have been applied) paid by the individual connected with the Business Member for the ride, excluding any taxes (including GST), tolls, airport fees or other third party charges.

The Business Member’s ABN as recorded on their Virgin Australia Business Flyer membership account must match the ABN registered to the relevant individual’s DiDi customer profile.

If the Business Member meets the eligibility requirements for this offer, the bonus Velocity Points will be allocated to the Business Member’s Virgin Australia Business Flyer membership account within 31 days of the payment for the relevant ride.

Offer valid on discounted ride fares.  

The Business Member can earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the Bonus Points offer. See the bonus offer for more details. For the avoidance of doubt, an individual Velocity Frequent Flyer member cannot earn Points on a booking while Virgin Australia Business Flyer is their selected Velocity Points earning loyalty program within their DiDi account.

Business Members can de-link or manage their linked accounts at any time by contacting DiDi via the app.

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. The DiDi terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

9. Europcar Bonus Points offer Terms and Conditions: During the promotional period of 12:01AM AEDT on 20 November 2024 to 11:59PM AEDT on 31 May 2025 (Offer Period), Virgin Australia Business Flyer members will earn an additional 1,000 Velocity Points for their business per rental of an eligible Australia and New Zealand car hire booked with Europcar via the Virgin Australia Business Flyer Booking Portal or Virgin Australia Business Flyer Rewards Portal (Bonus Points Offer). An eligible car hire means any booking made during the Offer Period via the Virgin Australia Business Flyer Booking Portal or Virgin Australia Business Flyer Rewards Portal for travel in Australia and New Zealand between 20 November 2024 to 31 May 2025 (inclusive).

Your business must hold a current Virgin Australia Business Flyer membership in accordance with the relevant Virgin Australia Business Flyer terms and conditions at the time of booking to be eligible to earn Points. Cancelled reservations or reservations not used will not be eligible to earn Points. Bonus Points are awarded in addition to standard Points earn. Please allow up to 14 days after the return of the vehicle for the bonus Velocity Points to be awarded to the Business Member’s Virgin Australia Business Flyer account. 

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. All Europcar bookings are subject to Europcar terms and conditions.

This offer may be changed, extended, suspended or terminated at any time.

10. Velocity Frequent Flyer Points Terms and Conditions: If the individual flying with Virgin Australia or a partner airline is also a Velocity Frequent Flyer Program member, they may also earn Velocity Frequent Flyer Program points in accordance with the relevant Velocity Frequent Flyer Program Terms.

11. Qatar Airways Terms and Conditions:  Earn rates are correct as at 05 September 2022 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Member Terms and Conditions for details about earning Points.

Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member.

Available When flying on a Qatar Airways operated flight with a VA flight number (including Virgin Australia flights operated by Qatar Airways on behalf of Virgin Australia, between Australia and Doha, Qatar).

Please ensure you download the Velocity Frequent Flyer App as a valid virtual or physical membership card needs to be presented to attain benefits.

Qatar Airways Business Discounts: As at 12 December 2024, the following discounts apply to the Qatar Airways and Virgin Australia base fares (which excludes fees, carrier charges and taxes) of Virgin Australia marketed Qatar Airways operated flights (with a VA flight number), including Virgin Australia flights operated by Qatar Airways on behalf of Virgin Australia, between Australia and Doha, Qatar) booked by Virgin Australia Business Flyer members (Members), which may change without notice.   

• Business Fares: 
  • VA Fare Classes J and C: 5% 
  • VA Fare Classes C* (Fare Class I* in QR) and D: 0%
• Economy Fares: 
  • VA Fare Classes Y, B, H, R, O, N, V, P, Q: 3%
  • VA Fare Classes T, I, S, U: 0%

Please check the Virgin Australia Business Flyer website for current discount levels. QR Business Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process these QR Business Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com. 

QR Business Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares, unless otherwise stated. QR Business Discounts do not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of QR Business Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions  apply.

Qatar Airways Business Points earn: Virgin Australia Business Flyer members (Members) will earn Velocity Points when Travellers fly on eligible Qatar Airways operated flights with a VA flight number (excluding fare classes X, Z and G) (including Virgin Australia flights operated by Qatar Airways on behalf of Virgin Australia, between Australia and Doha, Qatar) bookable via an Eligible Booking Channel as follows:

• Tier 1: 1 Point per AUD $1 spent
• Tier 2: 1.5 Points per AUD $1 spent
• Tier 3: 2 Points per AUD $1 spent

Please note that Velocity Points cannot be earned on certain fees or charges (e.g. baggage charges and credit card surcharges). Travellers travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased. An Eligible Booking Channel is: 1. the Virgin Australia Business Flyer Booking Portal, 2. www.virginaustralia.com provided that the Member’s ABN is included, 3. the Member’s nominated TMC, and 4. the Guest Contact Centre.

Please note that Members can earn up to 1,000,000 Velocity Points per annum for travel on flights marketed and operated by Virgin Australia or flights marketed by Virgin Australia and operated by eligible international partner airlines (with a VA flight number) (including Qatar Airways) based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer. 

Membership and Points earn is subject to the Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions, and any changes to the Member benefits and program features, including Points earn for eligible travel on flights operated by Qatar Airways, will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.

Earn rates are correct as at 10 December 2024 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's website. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our international partner airlines will earn Points based on originally purchased fare classes. If paying for an upgrade with the international partner airline, the airline partner may re-issue the ticket without a VA flight code/the ticket may no longer start with 795, and the member may no longer be eligible for Points earn. Check the Virgin Australia Business Flyer Terms and Conditions  and Velocity Membership Terms and Conditions for details about earning Points.

Velocity Frequent Flyer Points Earn: If the individual flying with Virgin Australia or a partner airline is a Velocity Frequent Flyer member, they may also earn Velocity Points on eligible flights in accordance with the Velocity membership Terms and Conditions.

Velocity Membership Terms and Conditions apply. 

Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 3,000 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member.

12. Air New Zealand Business Discounts: As of the 5th of December 2024, the following discounts apply to the Air New Zealand and Virgin Australia base fares (which excludes surcharges, fees, carrier charges and taxes) of Eligible Flights:

• Business Fares:
  • VA Fare Classes J and C: 6% 
  • VA Fare Class D: 0%
• Economy Fares: 
  • VA Fare Classes Y, B, W, H, K, E, N, V, P: 3% 
  • VA Fare Classes Q, T, I, S: 0%

The Air New Zealand Business Discounts are applicable on the base fare only, and are subject to change without prior notice. Please check the Virgin Australia Business Flyer website for current discount levels. The Air New Zealand Business Discount is only applicable when an Eligible Flight is booked through an Eligible Booking Channel and is not available through the public Virgin Australia or Air New Zealand website.

The Air New Zealand Business Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fare or Promotional Fare unless otherwise stated. The Air New Zealand Business Discounts do not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of Air New Zealand Business Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply. Subject to availability at time of booking.

“Eligible Booking Channel” is: 1. the Virgin Australia Business Flyer Booking Portal; 2. the Virgin Australia Business Flyer member’s nominated Travel Management Company (TMC) or registered travel agent; and 3. the Guest Contact Centre. If your TMC or travel agent is not registered to process the Air New Zealand Business Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com. 

“Eligible Flights” are Virgin Australia marketed and Air New Zealand operated flights (with a VA flight number) booked by a Member.

“Member” is a person that is a Virgin Australia Business Flyer member.

“Promotional Fare” means a fare that is available for a limited period only and which is not part of the standard fare which are publicly visible.

“Unpublished Fare” means a fare not generally made available to the public. This includes (but is not limited to) Promotional Fares and fares that have been combined with another service, e.g. hotel accommodation as part of a package.

Air New Zealand Business Points Earn: Members will earn Velocity Points (Points) when flying on eligible fares (excludes fares booked in fare classes X, Z and G) on Eligible Flights  booked via an Eligible Booking Channel as follows: 

• Tier 1: 1 Point per AUD $1 spent on an eligible fare
• Tier 2: 1.5 Points per AUD $1 spent on an eligible fare
• Tier 3: 2 Points per AUD $1 spent on an eligible fare

Please note that Points cannot be earned on certain fees or charges (e.g. baggage charges and credit card surcharges). Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased. Please note that Members can earn up to 1,000,000 Points per annum for travel on flights marketed and operated by Virgin Australia or flights marketed by Virgin Australia and operated by eligible international partner airlines (with a VA flight number) (including Air New Zealand) based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer. 

Membership and Points earn is subject to the Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions, and any changes to the Member benefits and program features, including Points earn for eligible travel on flights operated by Air New Zealand, will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.

Earn rates are correct as of the 5th of December 2024 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's website. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our international partner airlines will earn Points based on originally purchased fare classes. If paying for an upgrade with the international partner airline, the airline partner may re-issue the ticket without a VA flight code/the ticket may no longer start with 795, and the Member may no longer be eligible for Points earn. Check the Virgin Australia Business Flyer Terms and Conditions and Velocity Membership Terms and Conditions for details about earning Points.

Velocity Frequent Flyer Points Earn: If the individual flying with Virgin Australia or an international partner airline is a Velocity Frequent Flyer member, they may also earn Points on Eligible Flights in accordance with the Velocity Membership Terms and Conditions.

Points Transfer: Virgin Australia Business Flyer account administrators can transfer Points earned by the Member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 3,000 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Member.

13. Air Canada Business Discount: As of the 17th of October 2024, the following discounts apply to the Air Canada and Virgin Australia base fares (which excludes surcharges, fees, carrier charges and taxes) of Eligible Flights:

• Business Fares:
  • VA Fare Classes J, C and D: 4% 
• Economy Fares: 
  • VA Fare Classes E, O, N, V, P, Q, T, I, Y, B, H, K: 4% 
  • VA Fare Class S: 0%

The Air Canada Business Discount is applicable on the base fare only, and is subject to change without prior notice. Please check the Virgin Australia Business Flyer website for current discount levels. The Air Canada Business Discount is only applicable when an Eligible Flight is booked through an Eligible Booking Channel and is not available through the public Virgin Australia website.

The Air Canada Business Discount cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fare or Promotional Fare unless otherwise stated. The Air Canada Business Discount does not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of Air Canada Business Discount, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply. Subject to availability at time of booking. The present Terms and conditions are subject to change without prior notice.

“Eligible Booking Channel” is: 1. the Virgin Australia Business Flyer Booking Portal; 2. the Virgin Australia Business Flyer member’s nominated Travel Management Company (TMC) or registered travel agent; and 3. the Guest Contact Centre. If your TMC or travel agent is not registered to process the Discount, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com.  

“Eligible Flights” are Virgin Australia marketed Air Canada operated flights (with a VA flight number) booked by a Member.

“Member” is a person that is a Virgin Australia Business Flyer member.

“Promotional Fare” means a fare that is available for a limited period only and which is not part of the standard fare which are publicly visible.

“Unpublished Fare” means a fare not generally made available to the public. This includes (but is not limited to) Promotional Fares and fares that have been combined with another service, e.g. hotel accommodation as part of a package.

Air Canada Points Earn: Members will earn Velocity Points (Points) for Eligible Flights (excluding fare classes X, Z and G) bookable via an Eligible Booking Channel as follows: 

• Tier 1: 1 Point per AUD $1 spent
• Tier 2: 1.5 Points per AUD $1 spent
• Tier 3: 2 Points per AUD $1 spent

Please note that Points cannot be earned on certain fees or charges (e.g. baggage charges and credit card surcharges). Members travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased. Please note that Members can earn up to 1,000,000 Points per annum for travel on flights marketed and operated by Virgin Australia or flights marketed by Virgin Australia and operated by eligible international partner airlines (with a VA flight number) (including Air Canada) based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer. 

Membership and Points earn is subject to the Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions, and any changes to the Member benefits and program features, including Points earn for eligible travel on flights operated by Air Canada, will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.

Earn rates are correct as of the 17th of October 2024 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's website. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our international partner airlines will earn Points based on originally purchased fare classes. If paying for an upgrade with the international partner airline, the airline partner may re-issue the ticket without a VA flight code/the ticket may no longer start with 795, and the Member may no longer be eligible for Points earn. Check the Virgin Australia Business Flyer Terms and Conditions and Velocity Membership Terms and Conditions for details about earning Points.

Velocity Frequent Flyer Points Earn: If the individual flying with Virgin Australia or a partner airline is a Velocity Frequent Flyer member, they may also earn Velocity Points on eligible flights in accordance with the Velocity Membership Terms and Conditions.

Points Transfer: Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 3,000 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member.

14. Singapore Airlines Points Earn: Earn rates are correct as at 9 November 2022 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's websites. Members travelling on Upgraded fares purchased with Points or any other subsidised means of Upgrades on Virgin Australia or our partner airlines will earn Points based on originally purchased fare classes. Check the Velocity Terms and Conditions for details about earning Points.

Base Points refers to the minimum number of Points that can be earned for an eligible activity or transaction by a Red member

To link your accounts please ensure:

• You have a current and active KrisFlyer Account
• The First Name and Last Name in your Velocity Account match the First Name and Last Name in your KrisFlyer Account
• Your Date of Birth in your Velocity Account matches the Date of Birth in your KrisFlyer Account

If your details do not match, your request to link Accounts will be unsuccessful.

When flying on a Singapore Airlines-operated flight with a VA flight number.

Singapore Airlines Business Points: Virgin Australia Business Flyer members (Members) will earn Velocity Points when Travellers fly on eligible Singapore Airlines operated flights with a VA flight number (excluding fare classes X, Z and G) bookable via an Eligible Booking Channel as follows:

• Tier 1: 1 Point per AUD $1 spent
• Tier 2: 1.5 Points per AUD $1 spent
• Tier 3: 2 Points per AUD $1 spent

Please note that Velocity Points cannot be earned on certain fees or charges (e.g. baggage charges and credit card surcharges). Travellers travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased. An Eligible Booking Channel is: 1. the Virgin Australia Business Flyer Booking Portal, 2. www.virginaustralia.com provided that the Member’s ABN is included, 3. the Member’s nominated TMC, and 4. the Guest Contact Centre.

Please note that Members can earn up to 1,000,000 Velocity Points per annum for travel on flights marketed and operated by Virgin Australia or flights marketed by Virgin Australia and operated by eligible international partner airlines (with a VA flight number) (including Singapore Airlines) based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer.

Membership and Points earn is subject to the Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions, and any changes to the Member benefits and program features, including Points earn for eligible travel on flights operated by Singapore Airlines, will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.

Earn rates are correct as at 3 April 2023 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's website. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our international partner airlines will earn Points based on originally purchased fare classes. If paying for an upgrade with the international partner airline, the airline partner may re-issue the ticket without a VA flight code/the ticket may no longer start with 795, and the member may no longer be eligible for Points earn. Check the Virgin Australia Business Flyer Terms and Conditions and Velocity Membership Terms and Conditions for details about earning Points.

Velocity Frequent Flyer Points Earn: If the individual flying with Virgin Australia or a partner airline is a Velocity Frequent Flyer member, they may also earn Velocity Points on eligible flights in accordance with the Velocity membership Terms and Conditions.

Velocity Membership Terms and Conditions apply.

Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 3,000 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member.