Velocity Live | Velocity Frequent Flyer | Events and Experiences

Velocity Live | Events and Experiences↓

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At Velocity, we love delivering new and exciting program benefits for our members – which is why Velocity Live has us jumping out of our seats. Scroll down to check out all the events we have available currently and be sure to check back as the offers regularly change.

Katy Perry WITNESS: The Tour - 30% Discount Christmas Offer

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9 December - 20 December 2017

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WITNESS: The Tour, is coming to Australia next July and August in support of her new album Witness. This is Katy’s first tour since the sold-out, 151-date Prismatic World Tour, which was hailed by Rolling Stone as “a show to damage retinas and blow minds.” Katy played a staggering 23 shows across Australia! Velocity members save 30% off ticket prices for a limited time^^.  Plus, you’ll earn 1 Point per $1 spent*.  Be quick!
Offer runs from 9 December 9am unti midnight 20 December

Disney’s Aladdin – Upgrade Offer

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9 December - 15 December 2017

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From the producer of The Lion King comes the story of Aladdin, a thrilling new production filled with beauty, magic, comedy and spectacle.
Featuring all the songs from the classic Academy award winning film, including “Friend like Me”, “A Whole New World” and “Arabian Nights”,
Don’t miss out - Get Premium seats at the A Reserve price, and A Reserve seats at the B Reserve price.*  Plus, you’ll earn 1 Points per $1 spent**.  
Offer runs from  9 December 6am until 11pm 15 December 2017.

2018 Brisbane Global Rugby Tens – Upgrade Offer

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9  December - 19 December 2017

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Join the Rugby Revolution at the world’s ten-a-side knockout tournament. All the Australian and New Zealand Super sides will take the Suncorp Stadium field plus All Blacks-laden French team Pau, Olympic Sevens champions Fiji,  Samoa and  favourites the Wild Knights of Japan. Don’t miss out on upgrading your two day passes - Platinum tickets @ Gold prices, Gold tickets @ Silver prices and Silver tickets @ Bronze prices!~ Plus, you’ll earn 1 Points per $1 spent**. Offer runs from  9 December 9am until midnight 19 December

Virgin Australia Melbourne Fashion Festival

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11 December - 17 December 2017

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Be The First to Attend Australia’s Largest Fashion Event
For a limited time only the Virgin Australia Melbourne Fashion Festival invites you to access the most stylish seats in the house before anyone else.
Experience world class runways then join the party in The Plaza for entertainment, food and beverage offers, and more.
Velocity Members have the opportunity to purchase: Tickets to all VAMFF Events between 1-18 March 2018. For more details visit VAMFF.COM.AU.

Messina Scoop Vouchers

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We have plenty of scoop voucher options to suit every taste! Take a mate, or a date with 2 double scoop vouchers; Plan a day out with the family with 2 double scoop and 2 single scoop vouchers; Shout a round or keep them all to yourself with 5 double scoop vouchers. And for the devoted Messina lover, we have 10 double scoop voucher packs ready for you!
Scoop voucher packs start from 2,900 Velocity Points.

A hub for live experiences and event offers, exclusively for Velocity members

At Velocity, we love designing new program innovations. Velocity Live brings this to you as well as other benefits we know you’ll love.

Great events and presales

From big gigs to family friendly and sporting events, we'll have tickets to suit every taste.

Earn Velocity Points

Earn 1 Velocity Point per $1 spent on your ticket's price for selected events.

Premium seating

Enjoy the benefits of Velocity’s premium seating allocation at selected events.

Awesome competitions

Go in the running to win some amazing money-can’t-buy experiences!

Frequently Asked Questions

What is the value in buying through Velocity Live rather than directly with the ticket provider?

Every single offer available on Velocity Live will be tailored to our members to ensure there is value added. For example, you may earn Velocity Points or be offered a premium seating allocation to a concert. Velocity Live will also be offering pre-sale ticket opportunities throughout the year.

Is Velocity trying to become a ticket provider?

Absolutely not. Velocity Live (the hub) will never ask our members for their credit card details or sell tickets. Each transaction is completed through the certified Ticketek website which uses secure payment methods.

What does the red P+ icon mean on some of the events and why is it on some and not others?

The P+ icon shows that you will earn Velocity Points on your ticket price for that event. Not all events and experiences available through Velocity Live will earn Velocity Points.

Why didn’t I receive Points on the total amount of my Ticketek purchase?

Points can only be earned on the ticket value, not on any fees and additional products you purchased in the same Ticketek transaction.

I just joined Velocity but can’t access/purchase any events. What should I do?

If you just joined Velocity, you’ll need to wait 24 hours until you can access events through Velocity Live. Please check back again once this time has passed.

How long will it take for Points to be credited to my account?

Points will be allocated to your account within 7 days of the ticket purchase.

I received an email for a special event but the website won’t let me purchase more than 2 tickets, why is that?

The maximum number of tickets available to a member will differ depending on the event. In this case, the maximum a member can purchase is 2 tickets.

My friend forwarded an email to me for a pre-sale event, why can’t I access the event through the link?

The email is specifically targeted to members and can only be used by the member who received the email.

I didn’t receive my tickets, what should I do?

Velocity is not responsible for the fulfilment of tickets. Please refer to ‘Help’ section on the Ticketek website or the website of the ticket provider for more details.

I purchased a ticket but I can’t go to the event now. Can I get a refund or an exchange?

Velocity is not responsible for the fulfilment of tickets. Please refer to ‘Help’ section on the Ticketek website or the website of the ticket provider for more details.

I forgot my Ticketek password, can you help me?

Sorry, we can only assist with Velocity related enquiries. Please contact Ticketek directly for your log in details.

I have a Ticketek voucher. Will I earn Velocity Points if I redeem the voucher for my ticket purchase?

Yes, tickets purchased using Ticketek vouchers are eligible to earn Velocity Points if the tickets are purchased via the cobranded Velocity Live and Ticketek event pages.

Can I earn Velocity Points on every purchase?

You will be able to earn Points on the cost of your ticket on eligible transactions through the Ticketek website. Members will be notified at check out that they will be earning Points on that transaction.

I used the cobranded Velocity Live and Ticketek event pages to purchase my tickets but I haven’t received my Velocity Points and it’s been longer than 7 days. What should I do?

Please call the Membership Contact Centre on 13 18 75.

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Terms and Conditions arrow

Velocity members will earn 1 Velocity Point for every $1 spent on their ticket when purchasing eligible tickets. Not all purchases made through Velocity Live will be eligible to earn Velocity Points. To earn Velocity Points, purchases must be made directly through the co-branded Ticketek and Velocity Live event pages (via links on or Velocity Live emails). Events housed on Velocity Live that are eligible for Velocity Points earn will be indicated in the event summary and throughout the co-branded Ticketek and Velocity Live event pages. Velocity Points will be earned on the amount of the ticket price only. Service and handling fees or any additional items added to an order are not eligible for Points earn. Please allow up to 7 days from the ticket purchase date for the Velocity Points to appear in your Velocity account. Retrospective Points claims are not permitted as Velocity Points can only be earned through the co-branded Ticketek and Velocity Live event pages.

Members acknowledge that Velocity Live is a hub only for event and experience offers. Tickets and experiences are not fulfilled by Velocity. Members must therefore have a valid Ticketek account or sign up to Ticketek in the purchase pathway through the co-branded Ticketek and Velocity Live event pages to be able to complete an order and be awarded Velocity Points. Ticketek purchases are governed by Ticketek’s Terms and Conditions  and Privacy Policy .

For events not eligible for Velocity Points earn (such as events aligned with Velocity group sponsorship partners and Velocity Redemption Partners), individual offer terms and conditions will apply and will be clearly indicated.

To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time.

^^For selected shows only: Perth Arena - July 25, Adelaide Entertainment Centre - July 31, Melbourne’s Rod Laver Arena - August 5, Brisbane Entertainment Centre - August 10, Sydney’s Qudos Bank Arena - August 16. Until allocation is exhausted. Excludes VIP packages.

*Velocity $10 premium applies per ticket.  Ticketek transaction fee from $5.55 applies to online bookings.  Upgrade offer price is available for all performances between Sunday 10 Dec 2017 and 28 Jan 2018 (inclusive), and is strictly subject to seat availability.  Offer price valid from Sat 9 Dec 6am until Fri 15 Dec 11pm, and cannot be retroactively applied to previously-purchased tickets.

~Ticket upgrade available on two-day passes in categories bronze, silver and gold sections only, maximum of 10 tickets per person. Offer only available 9am Saturday 9th December till 11.59pm Tuesday 19 December and not in conjunction with any other offer.

Messina: You must be a member of the Velocity Frequent Flyer program to redeem Points in the Velocity Rewards Store. Redemption of Points for Products is subject to the Member Terms and Conditions  as amended from time to time. Any other Terms and Conditions are disclosed at the time of redemption. Please take note Messina vouchers are non-refundable and non-transferable. Please review all Velocity Rewards Store Terms and Conditions  before making your selection. The Velocity Rewards Store is operated by Aimia Proprietary Loyalty Australia Pty Ltd (APLA). Deliveries will only be made to a physical address in Australia or New Zealand. Post office box addresses will not be accepted. Products ordered through the Rewards Store will not be dispatched until the Accepted Payment Card payment (where relevant) for that Product has been authorised by the relevant merchant bank and APLA and the relevant Points have been deducted from the Member’s Membership Account.
Redemption of Awards is subject to availability, and some awards may be out of stock from time-to-time. If you redeem an award that is out of stock, we will notify you. Delivery of awards may be outside the control of Velocity and Aimia, so neither party guarantees delivery of awards or accepts any liability for failure to deliver awards. You can find details regarding our awards and Points required to redeem those awards on our website. The Velocity Rewards Store is operated by Aimia Proprietary Loyalty Australia Pty Ltd (“Aimia”).

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