At Velocity, we love designing new program innovations. Velocity Live brings this to you as well as other benefits we know you’ll love.
Great events and presales
From big gigs to family friendly and sporting events, we'll have tickets to suit every taste.
Earn Velocity Points
Earn 1 Velocity Point per $1 spent on your ticket's price for selected events.
Enjoy the benefits of Velocity’s premium seating allocation at selected events.
Go in the running to win some amazing money-can’t-buy experiences!
What is the value in buying through Velocity Live rather than directly with the ticket provider?
Is Velocity trying to become a ticket provider?
What does the red P+ icon mean on some of the events and why is it on some and not others?
Why didn’t I receive Points on the total amount of my Ticketek purchase?
I just joined Velocity but can’t access/purchase any events. What should I do?
How long will it take for Points to be credited to my account?
I received an email for a special event but the website won’t let me purchase more than 2 tickets, why is that?
My friend forwarded an email to me for a pre-sale event, why can’t I access the event through the link?
I didn’t receive my tickets, what should I do?
I purchased a ticket but I can’t go to the event now. Can I get a refund or an exchange?
I forgot my Ticketek password, can you help me?
I have a Ticketek voucher. Will I earn Velocity Points if I redeem the voucher for my ticket purchase?
Can I earn Velocity Points on every purchase?
I used the cobranded Velocity Live and Ticketek event pages to purchase my tickets but I haven’t received my Velocity Points and it’s been longer than 7 days. What should I do?