Gelato Messina

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Various

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NSW | VIC | QLD

Gelato Messina vouchers and appreciation classes are LIVE on the Velocity Rewards Store and available for you to redeem Points on.

So, if you want to know what goes on behind the gelato churner that makes Messina so magic, or simply want a scoop or two, make sure you redeem before it melts.

Messina Gelato Appreciation Class - Sydney

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8 APR 2017

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NSW

Redeem your Velocity Points to join Gelato Messina's chefs at Messina HQ in Sydney for a Gelato Appreciation Class on 8 April at 9:30AM - 12PM. Part gelato making, part info session, part science lesson and part gelato degustation, you'll get to see what goes on behind the scenes, meet Messina's chefs and learn a few of Gelato Messina's gelato secrets.

Messina Gelato Appreciation Class - Melbourne

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8 APR 2017

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VIC

Redeem your Velocity Points to join Gelato Messina's chefs in Melbourne's Fitzroy store for a Gelato Appreciation Class on 8 April at 9:30AM - 12PM. Part gelato making, part info session, part science lesson and part gelato degustation, you'll get to see what goes on behind the scenes, meet Messina's chefs and learn a few of Gelato Messina's gelato secrets.

Messina Scoop Vouchers

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Various

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NSW | VIC | QLD

We have plenty of scoop voucher options to suit every taste! Take a mate, or a date with 2 double scoop vouchers; Plan a day out with the family with 2 double scoop and 2 single scoop vouchers; Shout a round or keep them all to yourself with 5 double scoop vouchers. And for the devoted Messina lover, we have 10 double scoop voucher packs ready for you!
Scoop voucher packs start from 2,900 Velocity Points.

Exclusive VIP entry into the VAMFF Closing Party

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19 MAR 2017

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VIC

Premium Runway 7 at 9:00PM. It would be a shame to waste your outfit on simply the show alone. Gain VIP entry into the Virgin Australia Melbourne Fashion Festival Closing Party with any Sunday Runway Show ticket** you purchase. The experience means your name on the door, a premium entry line and access to a dedicated Velocity Live section inside Spice Market. Simply choose your preferred show on Sunday 19 March 2017, or both, and make sure you bring your Velocity membership card on the night to pick up your wristband from the onsite box office.

Trust us when we say it’s the VIP list you want to be on.

Exclusive VIP entry into the VAMFF Closing Party

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19 MAR 2017

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VIC

National Graduate Showcase at 7:30PM. It would be a shame to waste your outfit on simply the show alone. Gain VIP entry into the Virgin Australia Melbourne Fashion Festival Closing Party with any Sunday Runway Show ticket** you purchase. The experience means your name on the door, a premium entry line and access to a dedicated Velocity Live section inside Spice Market. Simply choose your preferred show on Sunday 19 March 2017, or both, and make sure you bring your Velocity membership card on the night to pick up your wristband from the onsite box office.

Trust us when we say it’s the VIP list you want to be on.

A hub for live experiences and event offers, exclusively for Velocity members

At Velocity, we love designing new program innovations. Velocity Live brings this to you as well as other benefits we know you’ll love.

Great events and presales

From big gigs to family friendly and sporting events, we'll have tickets to suit every taste.

Earn Velocity Points

Earn 1 Velocity Point per $1 spent on your ticket's price for selected events.

Premium seating

Enjoy the benefits of Velocity’s premium seating allocation at selected events.

Awesome competitions

Go in the running to win some amazing money-can’t-buy experiences!

Frequently Asked Questions

What is the value in buying through Velocity Live rather than directly with the ticket provider?

Every single offer available on Velocity Live will be tailored to our members to ensure there is value added. For example, you may earn Velocity Points or be offered a premium seating allocation to a concert. Velocity Live will also be offering pre-sale ticket opportunities throughout the year.

Is Velocity trying to become a ticket provider?

Absolutely not. Velocity Live (the hub) will never ask our members for their credit card details or sell tickets. Each transaction is completed through the certified Ticketek website which uses secure payment methods.

What does the red P+ icon mean on some of the events and why is it on some and not others?

The P+ icon shows that you will earn Velocity Points on your ticket price for that event. Not all events and experiences available through Velocity Live will earn Velocity Points.

Why didn’t I receive Points on the total amount of my Ticketek purchase?

Points can only be earned on the ticket value, not on any fees and additional products you purchased in the same Ticketek transaction.

I just joined Velocity but can’t access/purchase any events. What should I do?

If you just joined Velocity, you’ll need to wait 24 hours until you can access events through Velocity Live. Please check back again once this time has passed.

How long will it take for Points to be credited to my account?

Points will be allocated to your account within 7 days of the ticket purchase.

I received an email for a special event but the website won’t let me purchase more than 2 tickets, why is that?

The maximum number of tickets available to a member will differ depending on the event. In this case, the maximum a member can purchase is 2 tickets.

My friend forwarded an email to me for a pre-sale event, why can’t I access the event through the link?

The email is specifically targeted to members and can only be used by the member who received the email.

I didn’t receive my tickets, what should I do?

Velocity is not responsible for the fulfilment of tickets. Please refer to ‘Help’ section on the Ticketek website or the website of the ticket provider for more details.

I purchased a ticket but I can’t go to the event now. Can I get a refund or an exchange?

Velocity is not responsible for the fulfilment of tickets. Please refer to ‘Help’ section on the Ticketek website or the website of the ticket provider for more details.

I forgot my Ticketek password, can you help me?

Sorry, we can only assist with Velocity related enquiries. Please contact Ticketek directly for your log in details.

I have a Ticketek voucher. Will I earn Velocity Points if I redeem the voucher for my ticket purchase?

Yes, tickets purchased using Ticketek vouchers are eligible to earn Velocity Points if the tickets are purchased via the cobranded Velocity Live and Ticketek event pages.

Can I earn Velocity Points on every purchase?

You will be able to earn Points on the cost of your ticket on eligible transactions through the Ticketek website. Members will be notified at check out that they will be earning Points on that transaction.

I used the cobranded Velocity Live and Ticketek event pages to purchase my tickets but I haven’t received my Velocity Points and it’s been longer than 7 days. What should I do?

Please call the Membership Contact Centre on 13 18 75.

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Velocity members will earn 1 Velocity Point for every $1 spent on their ticket when purchasing eligible tickets. Not all purchases made through Velocity Live will be eligible to earn Velocity Points. To earn Velocity Points, purchases must be made directly through the co-branded Ticketek and Velocity Live event pages (via links on velocityfrequentflyer.com/velocitylive or Velocity Live emails). Events housed on Velocity Live that are eligible for Velocity Points earn will be indicated in the event summary and throughout the co-branded Ticketek and Velocity Live event pages. Velocity Points will be earned on the amount of the ticket price only. Service and handling fees or any additional items added to an order are not eligible for Points earn. Please allow up to 7 days from the ticket purchase date for the Velocity Points to appear in your Velocity account. Retrospective Points claims are not permitted as Velocity Points can only be earned through the co-branded Ticketek and Velocity Live event pages.

Members acknowledge that Velocity Live is a hub only for event and experience offers. Tickets and experiences are not fulfilled by Velocity. Members must therefore have a valid Ticketek account or sign up to Ticketek in the purchase pathway through the co-branded Ticketek and Velocity Live event pages to be able to complete an order and be awarded Velocity Points. Ticketek purchases are governed by Ticketek’s Terms and Conditions  and Privacy Policy .

For events not eligible for Velocity Points earn (such as events aligned with Velocity group sponsorship partners and Velocity Redemption Partners), individual offer terms and conditions will apply and will be clearly indicated.

To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time.

^A Moveable Feast 2017: View full competition Terms and Conditions. The Promotion commences at 12:01 am AEST on 27 January 2017 and ends at 11:59 pm AEST on 10 February 2017 (Promotion Period).The Promoter is Velocity Frequent Flyer Pty Ltd (ACN 601 408 824) of registered address 56 Edmondstone Road, Bowen Hills, Queensland 4006. Entry is open to Velocity members (Australian residents) who tell Velocity in in 25 words or less why you don’t want to miss out on A Moveable Feast 2017, using the entry form provided http://www.velocityamoveablefeast.com by 10 February 2017. There is a limit of one (1) entry per person for the duration of the Promotion Period. There are five (5) prizes to be won. The prize consists of two (2) VIP fully catered tickets and an on site host valued at a total of $500.00 AUD (including GST). The event is scheduled to be held on 11 March 2017. Any costs associated with the Winner travelling to the venue (Venue: Bondi Beach, Sydney NSW Australia) to collect and use the prize will be at the Winner’s expense. The directors, officers, management and employees (and their immediate families) of the Promoter and its related bodies corporate are not eligible to enter this Promotion. Prize is subject to additional Terms and Conditions.

~Messina:  You must be a member of the Velocity Frequent Flyer program to redeem Points in the Velocity Rewards Store. Redemption of Points for Products is subject to the  Member Terms and Conditions [terms] as amended from time to time. Any other Terms and Conditions are disclosed at the time of redemption.  Please take note Messina vouchers and classes are non-refundable and non-transferable. Please review all Velocity Rewards Store Terms and Conditions  before making your selection. The Velocity Rewards Store is operated by Aimia Proprietary Loyalty Australia Pty Ltd (APLA). Deliveries will only be made to a physical address in Australia or New Zealand. Post office box addresses will not be accepted. Products ordered through the Rewards Store will not be dispatched until the Accepted Payment Card payment (where relevant) for that Product has been authorised by the relevant merchant bank and APLA and the relevant Points have been deducted from the Member’s Membership Account.

Redemption of Awards is subject to availability, and some awards may be out of stock from time-to-time. If you redeem an award that is out of stock, we will notify you. Delivery of awards may be outside the control of Velocity and Aimia, so neither party guarantees delivery of awards or accepts any liability for failure to deliver awards. You can find details regarding our awards and Points required to redeem those awards on our website. The Velocity Rewards Store is operated by Aimia Proprietary Loyalty Australia Pty Ltd (“Aimia”).

To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time.

**VAMFF: This is an 18+ event, it is a requirement to present a valid ID to gain entry. Eligible Sunday Runway Shows are Premium Runway 7 (Oyster) or National Graduate Showcase on 19 March 2017, Melbourne. Velocity members will only be able to redeem this offer if they present their Velocity membership card at the on-site box office from 5PM, 19 March 2017. The name on your Velocity membership card must match the name the ticket is booked under. Fulfilment and entry will be via a wristband upon collection. Neither Virgin Australia or VAMFF will replace lost, stolen damaged or destroyed wristbands. Tickets to the Closing Party and are not transferrable and cannot be sold. Unless required by law, Virgin Australia will not be liable for any losses incurred by you as a result of the cancelling or rescheduling of the Closing Party. You may be refused entry into the Closing Party where Virgin Australia or VAMFF has reasonable grounds to do so, including if you breach these Terms and Conditions or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. The Closing Party is not normally offered to consumers so this is a unique offer to Velocity members via Velocity Live. Please note the offer excludes food and beverage and this is at the member’s expense. Offer available until sold out.

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