Take off to Mt Panorama in style

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5 FEB 2017

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NSW

Don’t endure the drive to get to Australia’s favourite International Endurance Race in Bathurst. Virgin Australia are offering exclusive day trip travel packages to get you to Mt Panorama in style*. Plus, by entering your Velocity membership number on your booking you can earn 3 Points per $1 spent with Virgin Australia Holidays.

Liqui-Moly Bathurst 12 Hour

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5 FEB 2017

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NSW

Why drive when you can fly to Australia’s favourite International Endurance Race in Bathurst? Virgin Australia are offering exclusive day trip travel packages to get you to Mt Panorama in style. Packages include return flights from Sydney to Bathurst, track-side access, complimentary coach transfers to the top of Mount Panorama, unlimited access to the VIP section of the Heineken Rooftop Bar, a $75 merchandise voucher, official event program, exclusive podium tour and more*. Plus, by entering your Velocity membership number when you book you can earn 3 Points per $1 spent with Virgin Australia Holidays.

Brickman Experience

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2 DEC 2016 – 29 JAN 2017

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SA | VIC

Brickman Experience is an interactive exhibition made entirely from LEGO® bricks and is the largest touring exhibition of its kind in the Southern hemisphere. The exhibition offers an unforgettable experience for the whole family these school holidays and you can earn 1 Point per $1 spent on your ticket purchase.

Velocity Live partners with A Moveable Feast

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11 MAR 2017

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NSW

Guess what? We’re excited to say that Velocity Frequent Flyer is going to be an official partner of A Moveable Feast for 2017! We have something exciting planned for this sold-out event so make sure you keep checking back if you don’t want to miss out - and in the meantime, watch  our sneak peak for what’s sure to be the best beach picnic of 2017.

Egyptian Mummies: Exploring Ancient Lives

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10 DEC 2016 – 31 JAN 2017

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NSW

Come face-to-face with six ancient Egyptian mummies from the British Museum and use the latest interactive CT scan technology to discover what lies beneath the wrappings in the world premiere of Egyptian Mummies: Exploring Ancient Lives at the Powerhouse Museum, Sydney.

Use your exclusive link below and receive 20% off your ticket!

A hub for live experiences and event offers, exclusively for Velocity members

At Velocity, we love designing new program innovations. Velocity Live brings this to you as well as other benefits we know you’ll love.

Great events and presales

From big gigs to family friendly and sporting events, we'll have tickets to suit every taste.

Earn Velocity Points

Earn 1 Velocity Point per $1 spent on your ticket's price for selected events.

Premium seating

Enjoy the benefits of Velocity’s premium seating allocation at selected events.

Awesome competitions

Go in the running to win some amazing money-can’t-buy experiences!

Frequently Asked Questions

What is the value in buying through Velocity Live rather than directly with the ticket provider?

Every single offer available on Velocity Live will be tailored to our members to ensure there is value added. For example, you may earn Velocity Points or be offered a premium seating allocation to a concert. Velocity Live will also be offering pre-sale ticket opportunities throughout the year.

Is Velocity trying to become a ticket provider?

Absolutely not. Velocity Live (the hub) will never ask our members for their credit card details or sell tickets. Each transaction is completed through the certified Ticketek website which uses secure payment methods.

What does the red P+ icon mean on some of the events and why is it on some and not others?

The P+ icon shows that you will earn Velocity Points on your ticket price for that event. Not all events and experiences available through Velocity Live will earn Velocity Points.

Why didn’t I receive Points on the total amount of my Ticketek purchase?

Points can only be earned on the ticket value, not on any fees and additional products you purchased in the same Ticketek transaction.

I just joined Velocity but can’t access/purchase any events. What should I do?

If you just joined Velocity, you’ll need to wait 24 hours until you can access events through Velocity Live. Please check back again once this time has passed.

How long will it take for Points to be credited to my account?

Points will be allocated to your account within 7 days of the ticket purchase.

I received an email for a special event but the website won’t let me purchase more than 2 tickets, why is that?

The maximum number of tickets available to a member will differ depending on the event. In this case, the maximum a member can purchase is 2 tickets.

My friend forwarded an email to me for a pre-sale event, why can’t I access the event through the link?

The email is specifically targeted to members and can only be used by the member who received the email.

I didn’t receive my tickets, what should I do?

Velocity is not responsible for the fulfilment of tickets. Please refer to ‘Help’ section on the Ticketek website or the website of the ticket provider for more details.

I purchased a ticket but I can’t go to the event now. Can I get a refund or an exchange?

Velocity is not responsible for the fulfilment of tickets. Please refer to ‘Help’ section on the Ticketek website or the website of the ticket provider for more details.

I forgot my Ticketek password, can you help me?

Sorry, we can only assist with Velocity related enquiries. Please contact Ticketek directly for your log in details.

I have a Ticketek voucher. Will I earn Velocity Points if I redeem the voucher for my ticket purchase?

Yes, tickets purchased using Ticketek vouchers are eligible to earn Velocity Points if the tickets are purchased via the cobranded Velocity Live and Ticketek event pages.

Can I earn Velocity Points on every purchase?

You will be able to earn Points on the cost of your ticket on eligible transactions through the Ticketek website. Members will be notified at check out that they will be earning Points on that transaction.

I used the cobranded Velocity Live and Ticketek event pages to purchase my tickets but I haven’t received my Velocity Points and it’s been longer than 7 days. What should I do?

Please call the Membership Contact Centre on 13 18 75.

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Terms and Conditions arrow

Velocity members will earn 1 Velocity Point for every $1 spent on their ticket when purchasing eligible tickets. Not all purchases made through Velocity Live will be eligible to earn Velocity Points. To earn Velocity Points, purchases must be made directly through the co-branded Ticketek and Velocity Live event pages (via links on velocityfrequentflyer.com/velocitylive or Velocity Live emails). Events housed on Velocity Live that are eligible for Velocity Points earn will be indicated in the event summary and throughout the co-branded Ticketek and Velocity Live event pages. Velocity Points will be earned on the amount of the ticket price only. Service and handling fees or any additional items added to an order are not eligible for Points earn. Please allow up to 7 days from the ticket purchase date for the Velocity Points to appear in your Velocity account. Retrospective Points claims are not permitted as Velocity Points can only be earned through the co-branded Ticketek and Velocity Live event pages.

Members acknowledge that Velocity Live is a hub only for event and experience offers. Tickets and experiences are not fulfilled by Velocity. Members must therefore have a valid Ticketek account or sign up to Ticketek in the purchase pathway through the co-branded Ticketek and Velocity Live event pages to be able to complete an order and be awarded Velocity Points. Ticketek purchases are governed by Ticketek’s Terms and Conditions  and Privacy Policy .

For events not eligible for Velocity Points earn (such as events aligned with Velocity group sponsorship partners and Velocity Redemption Partners), individual offer terms and conditions will apply and will be clearly indicated.

To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time.

*Departing Sydney to Bathurst. Flight operated on an ATR72 aircraft, flight times subject to change. Packages are on sale until 2 February 2017, unless sold out prior. Travel is for 5 February 2017, same day return. Merchandise voucher to be redeemed at the Liqui Moly Merchandise Truck at the track. Entry to Moët Grand Vintage Lounge for adults 18 years and over only. Merchandise voucher to be redeemed at the Liqui Moly Merchandise Truck at the track. Any package price advertised is correct at time of publishing of this page. During some periods, air and hotel pricing may not be available and surcharges may apply. Prices and event tickets are subject to availability and are not guaranteed until the booking is completed and confirmed. Prices are quoted in AUD and are based on economy, direct route, including taxes, levies and other government charges which may vary and are subject to change but exclude baggage. Seasonal surcharges may apply. Hotel rates quoted are based on double occupancy, per room per night, unless otherwise noted. Prices are based on lead-in room, additional room types available. Charges for extra persons and/or children may apply and will be charged directly by the hotel. Change to dates, fare class and hotel rooms will affect flight fares, hotel rates and price generally. Packaging is for the convenience of Virgin Australia Holidays’ guests and Virgin Australia Holidays endeavours to provide suitable flight schedules and hotels to suit the event selected however, flight schedules, event time and location and hotel check in time and location are ultimately the responsibility of the guest upon booking and guests should ensure flight schedules and hotel check in time and location are suitable for the event time and event location selected. Attendance at events, tours and hotels may be subject to additional terms and conditions. Virgin Australia Holidays Terms and Conditions apply . **Please remember to select the travel extra in the booking path, it is not automatically selected.Velocity members earn 3 Points per $1 spent on all eligible Virgin Australia Holidays bookings. Silver, Gold and Platinum members also earn bonus Points on top of the base Points earned. To earn and redeem Velocity Points, you must be a Velocity member. Velocity members and Points earn and redemption are subject to the Member Terms and Conditions available at www.velocityfrequentflyer.com as amended from time to time. Virgin Australia operated flights purchased as part of a Virgin Australia Holidays or Mystery Breaks package will earn Status Credits and the Virgin Australia Status Credit earn rates. Find out more information regarding Points and Status earn rates .

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