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BP Partner Terms and Conditions

1. Definitions
2. Earning Velocity Points
3. Redeeming Velocity Points
4. Member Preferences
5. BP Temporary Card
6. General

1. DEFINITIONS

Unless the context otherwise requires, in these BP Partner Terms the following terms shall apply. Capitalised terms not defined in this document will have the same meaning as in the Velocity Frequent Flyer Terms & Conditions of Membership:

“BP Earn Sites” means those sites which are not listed as Participating BP Service Stations and have the ability to allow Velocity members to earn Velocity Points.

“BP Temporary Card” means a plastic, paper or other form of card that permits a person to earn Velocity Points at Participating BP Service Stations.

"Eligible Purchase" means those transactions that do not use an Excluded Payment Method to purchase Earn Products and Services at Participating BP Service Stations.

“Eligible Products and Services” are all products and services sold at Participating BP Service Stations that do not include Excluded Products and Services.

“Excluded Payment Method” means payments using fuel cards, including, BP Plus Cards, Motor Pass Cards, Motor Charge Cards, Fleet Cards, Distributor / Reseller Fuel Cards, On The Run App (“OTR App”) and any other payment methods as updated from time to time.

“Excluded Products and Services” means tobacco products, lottery products, prepaid mobile phone cards (including ePay), gift cards and other products and services as notified to members from time to time.

“Membership Card” means any Velocity Frequent Flyer membership card issued to members.

“Membership Account” refers to the record and details of Velocity Membership and activity including a Member’s Membership Number, Personal Information, Points balance, Status Credits and Eligible Sectors, and history of Points transactions for at least the previous twelve months. A Velocity member may setup a Velocity PIN for their Membership Account and elect to use a Pay With Points In-Store Redemption Option which forms part of their Membership Account.

“Participating BP Service Stations” means those BP branded service stations that are participating in the Velocity Frequent Flyer and BP partnership offering Velocity members the ability to both earn and redeem Velocity points at site and are listed at http://apps.nowwhere.com.au/bp/sitelocator?loyalty=t as updated from time to time.

“Pay With Points In-Store Redemption Option” means the Velocity member’s ability to redeem Velocity Points at the point of sale at Participating BP Service Stations. The amount of Velocity Points (and equivalent dollar value) can be updated or changed by the Velocity member.

“Redemption Transaction” means a purchase of Redemption Products and Services by a Velocity member at a Participating BP Service Station that is paid for in full or in part by Velocity Points as set out in clause 3.

“Velocity PIN” refers to the 4-digit identification number entered by the Velocity member at the point of sale terminal at Participating BP Service Stations to allow the redemption of Velocity Points for Eligible Products and Services.

“Velocity Points” refers to the Points which may be earned and redeemed by Velocity members in accordance with the Velocity Terms and Conditions.

2. EARNING VELOCITY POINTS

Velocity members can earn Velocity Points by swiping their Membership Card or BP Temporary Card at the point of sale at the time of an Eligible Purchase at Participating BP Service Stations. Non Velocity members can earn Velocity Points by swiping a BP Temporary Card at the point of sale at the time of an Eligible Purchase at Participating BP Service Stations and successfully registering the BP Temporary Card within 30 days of activation to their Velocity Membership Account.

For each Eligible Purchase, 2 Velocity Points will be earned:

(a) for every 1 litre of fuel purchased (excluding pre-packaged fuel products), up to a maximum of 150 litres, per transaction
(b) for each $1 spent on in store purchases, car services and car repairs, up to a maximum spend of $100, per transaction

Velocity Points earn rates shown are correct as at 16 April 2015 and are subject to change.

Velocity Points will not be earned on selected purchases, including but not limited to smoking/tobacco products and accessories, lottery tickets, prepaid mobile phone cards, gift cards, or for fuel or in store purchases paid for by Excluded Payment Methods.

Velocity Points also cannot be earned at BP service stations that are not Participating BP Service Stations.

All Eligible Purchases will be rounded up/down to the nearest whole litre or whole dollar amount for the purposes of awarding Velocity Points.

Velocity members should allow up to 72 hours for:

(a) Velocity Points to appear in their Membership Account after a BP Temporary Card has been registered to their Membership Account;
(b) Velocity Points to appear in their Membership Account after the member swipes their Membership Card at Participating BP Service Stations when making an Eligible Purchase; or
(c) Velocity Points to appear in a Membership Account after the member swipes a registered BP Temporary Card at Participating BP Service Stations when making an Eligible Purchase.

No retrospective claims for Velocity Points will be accepted at any time, even in instances where due to technology malfunctions the Velocity Card or BP Temporary Card cannot be swiped during an Eligible Purchase.

Check www.velocityfrequentflyer.com/content/TermsConditions/index.htm for further details about earning Velocity Points. For details and updates on the Velocity Frequent Flyer and BP partnership, please go to velocityfrequentflyer.com/bp. Feedback about the Velocity Frequent Flyer and BP partnership can be submitted via velocityfrequentflyer.com/content/ContactUs/.

3. REDEEMING VELOCITY POINTS

Velocity members may redeem their Velocity Points at Participating BP Service Stations in a Redemption Transaction as per the terms and conditions set out in this clause 3.

Velocity members may redeem Velocity Points at Participating BP Service Stations from 10th July 2016 onwards. For all BP Earn Sites, the Pay With Points In-Store Redemption Option shall be progressively rolled out during the months of July and August 2016.

In order to redeem Velocity Points:

(a) the Velocity member must: 

(i) have an active Velocity Membership Account;
(ii) have a Velocity PIN for their Membership Account which must not be locked;
(iii) have set a Pay With Points In-Store Redemption Option with BP in their Membership Account;
(iv) swipe their Membership Card at the point of sale; and (v) have sufficient Velocity Points in their Membership Account for the redemption; and

(b) the combined value of Eligible Products and Services purchased must be equal to or more than the Pay With Points In-Store Redemption Option set with BP in the member’s Membership Account; and
(c) the option to redeem Velocity Points must be presented to the member at the point of sale terminal.

BP Temporary Cards will not be accepted for Redemption Transactions.

Any Eligible Products and Services which have been paid for in a Redemption Transaction and are found to be faulty, damaged or unfit for use must be returned to the Participating BP Service Station by the Velocity member in order for BP to assist with an exchange or equivalent refund in cash or another approved refund method. The refund will not be issued in the form of Velocity Points. Any dispute regarding a Redemption Transaction must be raised by the Velocity member with BP within 30 days of the Redemption Transaction taking place.

The minimum equivalent dollar value which can be set as a Pay With Points In-Store Redemption Option with BP is $10.00 which equates to 1,667 Velocity Points. The maximum equivalent dollar value which can be set as a Pay With Points In-Store Redemption Option with BP is $60.00 which equates to 10,000 Velocity Points.

For any Redemption Transaction where the combined value of Eligible Products and Services purchased exceeds the member’s Pay With Points In-Store Redemption Option with BP, the outstanding value amount must be paid immediately at the point of sale with an accepted payment method, other than an Excluded Payment Method and BP Gift Card. If the outstanding value amount cannot be paid, the balance of the purchase will be cancelled and goods /services returned.

4. MEMBER PREFERENCES

Members who:

(a) register for, participate in and agree to the terms of any marketing or promotional activity conducted by Velocity and BP; or
(b) add or convert a Temporary Card to a Membership Account; or
(c) activate or become Members of Velocity Frequent Flyer as a result of any marketing or promotional activity conducted by Velocity and BP; or
(d) activate or become Members of Velocity Frequent Flyer as a result of referral from a BP website,

will be provided with BP’s Privacy Policy notice and consent to BP receiving the Member’s Personal Information in accordance with the terms BP’s Privacy Policy.

Members who are subscribed to “Other Partner Offers” communication preference, or join Velocity on or after 16 April 2015, will be automatically subscribed to the “Fuel Partner Offers” communication preference.

5. BP TEMPORARY CARD

A BP Temporary Card may be obtained from Participating BP Service Stations and is activated when it is first swiped during an Eligible Purchase.

A BP Temporary Card must be registered to a Membership Account within 30 days of activation and be registered using the following process:

a) Customers who are not existing Velocity members must join Velocity Frequent Flyer and register their BP Temporary Card at velocityfrequentflyer.com/bp or velocityfrequentflyer.com/join;
b) Existing Velocity members who use a BP Temporary Card must register the BP Temporary Card to their Membership Account either by:

i. following the instructions at velocityfrequentflyer.com/bp; or
ii. logging in to their Membership Account with their Velocity membership number and password and registering the BP Temporary Card number within the My Benefits page; or
iii. contacting the Membership Contact Centre on 13 18 75.

If a BP Temporary Card is successfully registered to a Membership Account within 30 days of activation, any Velocity Points earned on the BP Temporary Card prior to registration as a result of an Eligible Purchase/s will appear in the member’s Membership Account within 72 hours. Once a BP Temporary Card has been registered to a Membership Account, a Velocity member may continue to use the BP Temporary Card at Participating BP Service Stations up to a maximum of 3 months from activation.

A BP Temporary Card expires and cannot be used upon the earlier of:

a) thirty (30) days from the date a BP Temporary Card is activated during an Eligible Purchase and the BP Temporary Card has not been registered to a Membership Account;
b) a maximum of three (3) months from the date of the activation of a registered BP Temporary Card
c) immediately where a Membership Card issued for the same Membership Account as the registered BP Temporary Card is swiped during an Eligible Purchase; or
d) where a Velocity member registers a new BP Temporary Card to their Membership Account, the previously registered BP Temporary Card registered to the same Membership Account (not yet expired) will expire immediately.

All Velocity Points earned when using a registered BP Temporary Card are automatically allocated to the registered Membership Account within 72 hours of an Eligible Purchase.

A Velocity member may only register one BP Temporary Card to their Membership Account in any 24 hour period. A maximum of five (5) BP Temporary Cards may be registered to a Membership Account during any thirty (30) day period.

BP may, in its sole discretion, block the registration a BP Temporary Card to a Velocity Member’s Account.

If a BP Temporary Card is not registered to a Membership Account within 30 days of activation, all accumulated Velocity Points will be forfeited and will not be allocated to a Membership Account.

BP may, in its sole discretion, immediately suspend or terminate without notice the BP Temporary Card of any person who, in BP’s opinion, has abused or misused a BP Temporary Card. All BP Temporary Cards remain the property of BP. If found, please return to GPO Box 5222 Melbourne 3001.

BP Temporary Cards are for the sole use and benefit of individuals and cannot be used for the benefit of commercial entities. Any misuse of a BP Temporary Card can result in the removal of Velocity Points, suspension or termination of either the BP Temporary Card and/or Velocity membership.

BP Temporary Cards are subject to availability of cards at Participating BP Service Stations.

6. GENERAL

When at a BP service station, members must abide by all BP safety requirements that are communicated by on site signage, BP staff and detailed at http://www.bp.com/en_au/australia/products-services/service-stations/service-station-safety.html. BP reserves its right to refuse service or entry to its service stations to any person who does not abide by BP’s safety requirements.