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Silver Membership

Upgrade to Silver membership

We assess memberships on a daily basis to ensure you are upgraded as soon as possible. 

As soon as your Status Credit balance reaches 250 and you have flown two Eligible Sectors you will be automatically upgraded to Silver membership.

Maintain your Silver membership

To maintain your Silver membership you will need to earn 200 Status Credits and fly two Eligible Sectors within your 12 month benefit period.

Benefit from your Silver membership

TRAVEL BENEFITS: Before You Travel
Priority Phone Service
UpgradeMe Points - Domestic and International Short Haul Flights
  • Use Velocity Points to upgrade from a Saver fare (fare classes T, Q, V, N or E) or a Flexi fare (fare classes Y, B, H, K, L) to a Business Class seat on domestic flights marketed and operated by Virgin Australia.
  • Use Velocity Points to upgrade from a Flexi fare (fare classes Y, B, H, K, L) to a Premium Economy or Business Class seat on international short haul flights marketed and operated by Virgin Australia and Virgin Samoa.
  • Upgrade online any time after you have booked your flight, up to two hours prior to scheduled departure time.
  • If you have made any special requests for your booking or if your booking was originally made through a mobile device, at the airport or through the Guest Contact Centre, please contact our Membership Contact Centre at least two hours prior to the scheduled flight departure time to request the upgrade.
  • Members with Virgin Australia lounge membership or valid Single Entry passes can also request an upgrade from a Flexi fare (fare classes Y, B, H, K, L) to a Business Class seat on domestic flights at the Virgin Australia lounge from two hours prior to scheduled flight departure time, up to 40 minutes prior to scheduled flight departure time.
  • Upgrades are subject to Premium Economy and Business Class Reward Seat availability and to the Upgrade Cancellation and Amendment Policy.
  • To view the number of Points required to upgrade, view Flight Upgrades.
Seating Preferences
  • Select and store your seating preference in your Velocity Account.

Our best efforts will be taken to allocate your seat preference to your Virgin Australia booking wherever possible.

Advance Seat Selection
  • Select your seat at the time of booking or at check in. You can also select your seat after you have made a booking by calling the Virgin Australia Guest Contact Centre.
Preferential Seating
  • Select your preferred seat from reserved zones – as determined by your Velocity membership level and the fare class booked – on flights marketed and operated by Virgin Australia.
  • Add your Velocity membership number to your booking to ensure the appropriate seats, available for your level of membership, are displayed correctly.
Priority Waitlist
  • Receive priority when waitlisted for upcoming Virgin Australia or Virgin Samoa marketed and operated flights. Subject to availability, priority will be allocated based on membership level.
TRAVEL BENEFITS: At the Airport
International Priority Check-in
  • Enjoy access to the Priority Check-in counter when travelling internationally with Virgin Australia.
Virgin Australia Lounge
  • Receive two Single Entry passes (pre-loaded onto your membership card) for the Virgin Australia lounge, valid for 12 months*.
  • Access an exclusive discounted annual membership price. Pay only $300 (normally $420) plus the join fee is waived, a saving of $330.
  • Discover more about the Virgin Australia Lounge.

*Effective for passes issued from 17 February 2014

Complimentary Baggage Allowance
  • Receive a baggage allowance for domestic and international short haul flights, based on both your fare type and your membership level at the time of travel. Find out more about baggage allowances.
  • Receive one extra piece, to the specification of the cabin class flown, when travelling to the USA with Virgin Australia.
  • Receive an additional 10kg, on top of the ticketed baggage allowance, when travelling to other international long haul destinations with Virgin Australia – excluding codeshare flights operated by Singapore Airlines.

Note: Baggage allowances are applicable for Virgin Australia and Virgin Samoa operated services only. Baggage allowances may differ on Virgin Australia marketed services operated by our international airline partners.

TRAVEL BENEFITS: International Airline Partners
Carry your valid Velocity membership card with you at all times to ensure seamless access to your travel benefits when travelling with our airline partners. 
Etihad Airways*
  • Additional 10kg baggage allowance
  • Priority Boarding

*Excludes services operated by Etihad Regional.

Virgin Atlantic
  • Priority Check-in through the Premium Economy counter
Air New Zealand (Tasman)
  • Priority Check-in
Delta Air Lines
  • Priority Check-in
  • Priority Boarding
  • 25% discount on upgrades to Economy Comfort™ and extra legroom and seating in the first few rows of the Economy cabin, plus complimentary spirits and up to 50% more recline on selected International and Transcontinental services*. Find out more.
  • From 1 March 2015 members can request a complimentary upgrade to Delta Comfort+™** 24 hours prior to departure, offering dedicated overhead space, complimentary beer, wine and spirits, premium snacks on longer flights, complimentary premium entertainment with Delta Studio™ and extra legroom and seats in the front of the cabin.
  • Additional Checked Baggage Allowance - Receive the same allowance as Delta Silver Medallion members. Find out more.

*From 28 February 2015 Delta Air Lines Economy Comfort+™ will be replaced with Delta Comfort+ ™.  The percentage discount offered to Velocity Silver (25%) for travel in Delta Air Lines Economy Comfort™ will no longer be available. View Delta AirLines Economy Comfort™ Terms and Conditions.

**View Delta Air Lines Delta Comfort+™ Terms and Conditions.

Virgin America
  • Priority Check-in
  • Priority Boarding
airberlin
  • Priority Check-in
  • Additional baggage allowance of one piece up to 32kg*

*When travelling on 'JustFly' fares, additional checked baggage entitlement only applies in addition to pre-purchase of at least one piece of checked baggage.

South African Airways
  • Priority Check-in 
  • Additional checked baggage up to 23kg for Economy
  • Additional checked baggage up to 32kg for Business Class
FAMILY BENEFITS
Family Pooling (Points and Status Credits)
  • Choose to pool Points, or Points and Status Credits, earned by family members into one Account.
  • There may be a maximum of six family members, living at the same address, involved in a pool. This may include up to four children under the age of 18 and two adults 18 years or over (including the main pooling beneficiary).
  • Log in to your Account to set up Family Pooling.

View Family Pooling Terms and Conditions.

Membership Pause for Parental Leave
  • Choose to pause your membership for a period of six months when expecting a new addition to your family.
  • To apply for a Membership Pause for Parental Leave, you may be required to provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor’s certificate, a birth certificate or an adoption or foster parent registration.
  • Contact our Membership Contact Centre for further information about Membership Pause for Parental Leave.

View Membership Pause for Parental Leave Terms and Conditions.

REWARD BENEFITS
50% Points bonus with Virgin Australia and Virgin Samoa
  • Receive a 50% Points bonus, on top of the base Points earned, when travelling with Virgin Australia and Virgin Samoa.
50% Points bonus with selected Travel Partners
  •  Receive a 50% Points bonus, on top of the base Points earned, when you use our travel partners Hertz, Europcar, Thrifty, agoda.com/virginaustralia, Allianz Global Assistance, Airport Parking, Brunel Limousines, Virgin Australia Holidays and Cruisepilot.
25% Points bonus with Etihad Airways
  • Receive a 25% Points bonus, on top of the base Points earned, when travelling with Etihad Airways.
Personalised Baggage Tags
  • Identify yourself as one of our valued Velocity members with a personalised baggage tag.


 

Terms and Conditions
View Member Benefits Terms and Conditions.