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About Status

Earn Velocity Status Credits when you fly and shop

Earn Status Credits with world-class airlines

As a Velocity member you will earn Status Credits whenever you fly on eligible fares with Virgin Australia and our network of airline partners, including Air New Zealand, Delta Air Lines, Etihad Airways, Singapore Airlines, SilkAir, Virgin Atlantic, Virgin Samoa, Virgin America, Hawaiian Airlines, airberlin, South African Airways and Alitalia.

Status Credits can also be earned on eligible Any Seat redemptions when travelling with Virgin Australia, and on fares flown as part of Virgin Australia Holidays packages.

Earn Status Credits find out more

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Earn Status Credits when you shop

Thanks to our partnership with flybuys, you’ll also earn Status Credits when you shop by using your linked flybuys card at Coles, Coles Online, Liquorland or First Choice Liquor. You’ll earn 1 Status Credit for every $100 spent on eligible purchases, up to a maximum of 10 Status Credits per month*^.

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Discover our three levels of membership

Velocity has three levels of membership above our Red entry level, Silver, Gold and Platinum. The higher your level of membership, the greater benefits you will receive.

View our program’s Benefits at-a-glance, or full lists of benefits for Silver, Gold and Platinum members.

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View your Status Credit balance

Your Status Credits balance for flights is calculated daily, based on the number of Status Credits you have earned in the previous 12 months.

For Status Credits earned through a linked flybuys membership, allow up to 2 weeks after the end of each calendar month for your Status Credits to be credited. The Velocity member linked to the flybuys household (as at the end of the calendar month) will be awarded the Status Credits.

Every Status Credit you earn is valid for 12 months, which means your Status Credit balance will not be reset to zero at your Review Date.

To view your current Status Credit balance, log in to your Velocity Account.

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Upgrade to the next level of membership

We assess memberships on a daily basis, to determine whether you are eligible for an upgrade.

You will be automatically upgraded to the next level of membership as soon as your Status Credit and Eligible Sector balances reach the required number to upgrade. Once you upgrade to the next level of membership, you will enjoy your new benefits for a period of 12 months.

The table shows the number of Status Credits and Eligible Sectors required to upgrade to the next level of membership:

Level of Membership

Status Credits Required to Upgrade

Eligible Sectors Required to Upgrade*

Silver

    250

2

Gold

  500

4

Platinum

1,000

8

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Maintain your level of membership

Once you upgrade to a higher level of membership, you will have 12 months, from the day of your upgrade to your new Review Date, to achieve the required number of Status Credits and Eligible Sectors to maintain your membership.

The table shows the number of Status Credits and Eligible Sectors you need to earn within your 12 month benefit period to maintain your membership:

Level of Membership

Status Credits Required to Maintain

Eligible Sectors Required to Maintain*

Silver

200

2

Gold

400

4

Platinum

800

8

If you do not earn the required number of Status Credits or travel the required Eligible Sectors, you will move down a level of membership.

Remember, your Status Credits and Eligible Sectors are valid for 12 months from the date they are earned, so with our daily status review, you could quickly upgrade if you reach the required number of Status Credits and Eligible Sectors. Please note for Status Credits earned through a linked flybuys membership, allow up to 2 weeks after the end of each calendar month for your Status Credits to be credited.

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Terms and Conditions
*^Spend excludes tobacco and tobacco related products, charity donations and gift card purchases. For full Terms and Conditions, and to find out more, visit flybuys.com.au/velocity

*Eligible Sectors are the minimum amount of Virgin Australia marketed flights that you need to take in order to upgrade. Membership Levels Terms and Conditions.