Travelling with Pets

We know pets are part of the family and that’s why we are the only Australian frequent flyer program that allows you to earn Points in one of two simple ways when your cat or dog flies with Virgin Australia.

Earn Points when you travel with your pet

When travelling with a cat or dog on a Virgin Australia domestic flight, you will earn a minimum of 300 Points per pet carrier for each flight sector flown*. Plus, Silver, Gold and Platinum members earn a 50%, 75% and 100% Points bonus respectively on top of the base Points earned^.

 Points earned per one-way Virgin Australia flight

# of Pet Carriers Red Silver Gold  Platinum
1 Pet Carrier 300 Points 450 Points 525 Points 600 Points
2 Pet Carriers (Maximum) 600 Points 900 Points 1,050 Points 1,200 Points

To earn Points, you must be travelling with your pet on the same flight and your Velocity membership number must be added to your booking. Your pets' flight must be booked by calling the Guest Contact Centre on 13 67 89. For more information please visit Special Assistance - Pets.

Earn Points with our partner Jetpets

When you book your pet, including cats, dogs and many more, on a Virgin Australia domestic or international flight through Jetpets, you will earn 3 Points per $1 spent, even if your pet is travelling unaccompanied~.

Jetpets are Australia's leading pet travel experts, providing stress-free transport solutions for people moving their pets locally, interstate and internationally. Book now.

Terms and Conditions:

*Points will not be earned for unaccompanied pets, the international transportation of pets, or Service dogs that travel in the cabin of the Virgin Australia flight. Points will be awarded for a maximum of two pet carriers per booking. Pets will be carried in accordance with the Member Terms and Conditions.
^Points bonuses are earned in addition to the base Points earned. Base Points means the minimum number of Points which would be earned for an eligible activity or transaction by all members, irrespective of Velocity membership level.
~Velocity Frequent Flyer Points can only be earned on consignments booked and travelled with Virgin Australia. Pets will be carried in accordance with the Jetpets Terms and Conditions.