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Terms and Conditions

Member Terms and Conditions

I have read and agree to be bound by the Terms and Conditions and declare that the details that I have provided in relation to this Velocity Membership application are true and correct. I confirm I am resident of Australia, New Zealand, Papua New Guinea, Fiji, Cook Islands, Vanuatu, Tonga, Solomon Islands, Samoa , Christmas Island or Cocos Island. If the application is for membership of a person under 16 years of age, I declare that I am the parent or legal guardian of the applicant.

By joining Velocity Frequent Flyer you consent to Velocity sending you a monthly E-Statement with your Points Balance update, Velocity Exclusives, Virgin Australia Updates, Travel Partner Offers, Other Partner Offers, Member Updates, Fuel Partner Offers and Market Research. In accordance with the Membership Terms and Conditions, Velocity may from time to time send marketing and promotional communications to you via SMS and email. You may unsubscribe from these communications at any time by either amending your "My Preferences" found in "My Account" or by following the prompts to unsubscribe.

We are collecting your personal information. Please read our Privacy Statement for Membership Join and Privacy Policy located on our website for information about how we will handle this information, our likely overseas disclosures and how you can access or correct your personal information or make a privacy complaint.

The process to claim Points for flights depends on the airline you travelled with. Successful claims will be credited to your account between 2 and 6 weeks of submission. Fare and earn rate restrictions apply. Not all fare types are eligible to earn Points. For more information please read missing Points claims.

Competition Terms and Conditions

*To be eligible to enter, you must be 18 and over and join Velocity using this form by 31 August 2017. Existing members are not eligible. See full competition Terms and Conditions.