Family Benefits

Looking after our members and yours.

Take Advantage of Family Benefits

Velocity has a unique range of program features designed to cater to members with families and pets. Plus, our Gold and Platinum members have access to additional benefits that will make travelling with the family more rewarding than ever.

Family Pooling
Family Pooling allows you to group your family members’ Points or Points and Status Credits into one Account. This means that you can earn Points faster to redeem for even greater rewards, plus reach a new level of membership with even more benefits. Find out more about Family Pooling.

Membership Pause for Parental Leave
If you are expecting a new addition to your family you can pause your Platinum, Gold or Silver membership for six months, and pick up where you left off with your membership level intact. Find out more about Membership Pause for Parental Leave.

Points Transfers
You can transfer Points from your Account to the Account of an eligible family member, up to four times per Membership Year. Each transfer must be for between 5,000 and 100,000 Points.

Enjoy Additional Family Benefits for Platinum and Gold Members

Guaranteed Economy Reward Seats for an Annual Family Trip
As a Gold or Platinum member, you can use your Points for a family trip for four each year. If you can’t find the Economy Reward Seats you want at least 6 months before your travel date, we guarantee to find them for you. That means you’re guaranteed your annual family holiday at Economy Reward Seat pricing every year.

Gold members can redeem Points to any Australian destination, while Platinum members can redeem Points to hundreds of destinations worldwide*.

Family-friendly Lounge Access
If you are a Gold member, you can invite one additional guest into the Virgin Australia lounge. If you are a Platinum member, you can invite up to three additional guests. Both Gold and Platinum members can also be accompanied by up to two children, under the age of 12.

Companion Gold and Platinum Membership
As a Platinum member, you can share your Velocity benefits and rewards with a friend or family member.

If you earn an additional 500 Status Credits on top of the Status Credits required to maintain Platinum within your 12 month membership period, you can gift a Gold membership to a companion of your choice. Earn an additional 1,000 Status Credits on top of the Status Credits required to maintain Platinum within your membership period and you can gift a Platinum membership to a companion of your choice^.

Earn Points when You Travel with Your Pet

We know pets are part of the family and that’s why we are the only frequent flyer program in Australia to allow you to earn Points when your cat or dog flies with Virgin Australia^^. Find out more about how to earn Points for pets.

Terms and Conditions

*Reward Seat fare rules apply. View Guaranteed Reward Seats for an Annual Family Trip Terms and Conditions.
^View Companion Membership Terms and Conditions.
^^Pets will be carried in accordance with the Member Terms and Conditions. Points will not be earned for unaccompanied pets, the international transportation of pets or Service dogs that travel in the cabin of the Virgin Australia flight. Points will be credited to the member travelling with the pet within 14 days after completion of travel.